Territory of the Virgin Islands

Summary

Listed below are Territory of the Virgin Islands military installations and military support centers, with full contact information, that can assist you with your benefits. This applies to the entire military community including Active duty, National Guard and Reserve Service Members serving in any branch of the Armed Services in Territory of the Virgin Islands or those who claim this state as their home of record. Contact information is also available for Veterans, Families, Retired Service members and Survivors. For additional state benefits go to the Territory of the Virgin Islands Military and Veterans Benefits Fact Sheet .

U.S. Virgin Islands National Guard
U.S. Army Reserve

 U.S. Virgin Islands National Guard
 

https://www.vi.ngb.army.mil/ - Temporarily down
https://nationalguard.com/select-your-state/USVI
Facebook
Twitter

DEERS / ID Card / CAC Office
Online Appointments: https://rapids-appointments.dmdc.osd.mil/appointment/default.aspx
Website: https://www.dmdc.osd.mil/rsl/appj/site?execution=e1s1

AG HQ U.S. Virgin Islands

Address: Estate Bethlehem, Kingshill
Phone: 340-712-7946 / 7947
Website: https://www.dmdc.osd.mil/rsl/appj/site?siteId=153038

St Thomas
SFC Leonard B. Francis Readiness Center
Address: 6304 Estate Nazareth
Phone: 340-712-7999 / 7965
DSN: 727-7999 / 7965
Fax: 340-712-7976
Website: https://www.dmdc.osd.mil/rsl/appj/site?siteId=153039

Finance / Defense Military Pay Office
DFAS
 

Phone: 888-332-7411
Customer Service
Self Service – Press 1
Report the Death of a Military Retiree – Press 2
Garnishments – Press 3
Information on Opting into Blended Retirement – Press 4
Pay Inquiries – Press 5
- Travel Pay – Press 5, then option #1
- Military Pay – Press 5, then option #2
- Military Retired and Annuitant Pay – Press 5, then option #3
- Out of Service Debt – Press 5, then option #4
My Pay Website Assistance - Press 6
Retired and Annuitant Pay Correspondence Address – Press 7
Affordable Care Act – Press 8
Website: https://www.dfas.mil/

Retired Military & Annuitants
Phone: 800-321-1080
Website: https://www.dfas.mil/retiredmilitary.html

Legal
Judge Advocate General
 

Address: RR #1 Box 9201, Kingshill, VI
Phone: 340-712-7794 / 7720
Email: ng.vi.viarng.list.staff-jag@mail.mil

Medical and Dental

Medical

Military Treatment Facilities
Military Treatment Facility (MTF)
Website: https://www.tricare.mil/mtf?sc_database=web
https://www.tricare.mil/FindDoctor/AllProviderDirectories/Military?sc_database=web

Rodriguez Army Health Clinic
Address: 21 Patriot Blvd, Bldg 21, Fort Buchanan, PR
Phone: 787-707-4392 / 4393
Website: https://rodriguez.amedd.army.mil/SitePages/Home.aspx
https://tricare.mil/mtf/view.aspx?id=268
Facebook

Tricare Service Center

Tricare Area Office - Latin America
Phone: 1-215-942-8393 / 877-451-8659 / 787-707-4393 option 4
Website: http://www.tricare-overseas.com/contact-us/latin-america-and-canada/country?tricareregion=latam&country=u.s.-virgin-islands
http://www.tricare-overseas.com/
http://www.tricare-overseas.com/contact-us/latin-america-and-canada
https://www.tricare.mil/Home/ContactUs/CallUs/AllContacts

Tricare Beneficiary Counseling and Assistance Coordinator (BCAC)
Address: at Rodriguez Army Health Clinic, Ft Buchanan, PR
Phone: 787-707-4053
Fax: 787-707-2280
Email: usarmy.buchanan.medcom-rahc.mesg.bcac-dcao-mailbox-users@mail.mil
Tricare BCAC Directory: https://www.tricare.mil/bcacdcao/

Dental
Tricare Dental Program

CONUS: 844-653-4061
OCONUS: 844-653-4060
OCONUS Toll: 717-888-7400
Website: https://tricare.mil/Dental.aspx
https://tricare.mil/CoveredServices/Dental/TDP.aspx
https://www.uccitdp.com/
https://www.uccitdp.com/dtwdws/member/landing.xhtml

Benefeds Dental Program-For Retired Service Members
Replaced Tricare Retiree Dental Program as of 12/31/2018
Phone: 1-877-888-3337 (1-877-888-FEDS)
Website: https://www.benefeds.com/
https://www.benefeds.com/Portal/ContactUs?Submit=ContactUs

Army Emergency Relief
Headquarters
 

Address: 2530 Crystal Drive, Suite 13161, 13th Fl, Arlington, VA 22202
Phone: 866-878-6378
DSN: 329-2768
Fax: 888-965-2462
Email: https://www.aerhq.org/Contact-Us
Website: https://www.aerhq.org/
https://www.aerhq.org/Office-Locator

Serviced by the American Red Cross : 1-877-272-7337

Education Services
Address: Joint Force Headquarters, Rural Rt 1, Box 9201, Kingshill, VI
Phone: 340-712-7734 / 7762
Fax: 340-712-7782
Website: https://www.goarmyed.com/public/facility_pages/NG_Virgin_Islands_Education_Services_Office/default.asp

Family Programs
Family Programs
Address: RR #1 Box 9201, Kingshill, VI 00850-9731
Fax: 340-712-8024

State Family Program Director
Address: RR #1 Box 9201, Kingshill, VI 00850-9731
Phone: 340-712-8022 / 1-866-724-0348

Family Assistance Center (FAC) Coordinator
Address: RR #1 Box 9201, Kingshill
Phone: 340-712-8023 / (c) 3402265792

FAC Specialist, St Croix - Vacant
Address: RR #1 Box 9201, Kingshill
Phone: 340-712-8020 / (c) 340-2265790

FAC Specialist, St Thomas
SFC Leonard B. Francis Readiness Center
Address: 6304 Estate Nazareth
Phone: 340-712-7992 / (c) 340-226-5791

Morale, Welfare and Recreation
Address: at Fort Buchanan, Puerto Rico
Phone: 787-707-3135
Website: https://buchanan.armymwr.com/

Leisure Travel Service
Address: Bldg 660, Community Club, Fort Buchanan, PR
Phone: 787-707-4343
Email
Website: https://buchanan.armymwr.com/programs/travel-lodging

Outdoor Recreation
Address: at Fort Buchanan, Puerto Rico Bldg #608
Phone: 787-707-3734
Website: https://buchanan.armymwr.com/

Religious Support
Address: Kingshill, VI
Phone: 340-712-7943
Email: dion.t.christopher.mil@mail.mil

U.S. Virgin Islands Retirement Office
Address: Kingshill, VI
Phone: 340-712-7947
Email: emmrie.e.edwards.mil@mail.mil

Retirement Services Office / Transition
See Puerto Rico
Address: Bldg 142, Patriot Blvd
Phone: 787-707-2061
DSN: 740-2061
Email: miguel.a.apontecepeda.civ@mail.mil / usarmy.buchanan.imcom-atlantic.mbx.retirement-service-office@mail.mil
Website: https://home.army.mil/buchanan/index.php/about/Garrison/directorate-human-resources/military-personnel-division/rso
https://soldierforlife.army.mil/Retirement/rso/Puerto-Rico

Sexual Assault Prevention & Response Program

Phone: 340-244-4881

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 U.S. Army Reserve

DEERS / ID Card / CAC Office
Online Appointments: https://rapids-appointments.dmdc.osd.mil/appointment/default.aspx
Website: https://www.dmdc.osd.mil/rsl/appj/site?execution=e1s1

Finance / Defense Military Pay Office
DFAS
 

Phone: 888-332-7411
Customer Service
Self Service – Press 1
Report the Death of a Military Retiree – Press 2
Garnishments – Press 3
Information on Opting into Blended Retirement – Press 4
Pay Inquiries – Press 5
- Travel Pay – Press 5, then option #1
- Military Pay – Press 5, then option #2
- Military Retired and Annuitant Pay – Press 5, then option #3
- Out of Service Debt – Press 5, then option #4
My Pay Website Assistance - Press 6
Retired and Annuitant Pay Correspondence Address – Press 7
Affordable Care Act – Press 8
Website: https://www.dfas.mil/

Retired Military & Annuitants
Phone: 800-321-1080
Website: https://www.dfas.mil/retiredmilitary.html

Medical and Dental

Medical

Military Treatment Facility (MTF)
Website: https://tricare.mil/mtf?sc_database=web
https://tricare.mil/FindDoctor/AllProviderDirectories

Tricare Service Center
Tricare Overseas
Phone: 1-877-451-8659 / 1-215-942-8393
Website: http://www.tricare-overseas.com/contact-us
https://tricare.mil/Home/ContactUs/CallUs/AllContacts
http://www.tricare-overseas.com/contact-us/latin-america-and-canada/country?tricareregion=latam&country=u.s.-virgin-islands

Tricare Beneficiary Counseling and Assistance Coordinator (BCAC)
Tricare BCAC Directory: https://www.tricare.mil/bcacdcao/

Dental


Tricare Dental Program
Phone: 1-844-653-4061
Website: https://tricare.mil/Dental.aspx
https://tricare.mil/CoveredServices/Dental/TDP.aspx
https://www.uccitdp.com/

https://www.uccitdp.com/dtwdws/member/landing.xhtml

Benefeds Dental Program-For Retired Service Members
Replaced Tricare Retiree Dental Program as of 12/31/2018
Phone: 1-877-888-3337 (1-877-888-FEDS)
Website: https://www.benefeds.com/
https://www.benefeds.com/Portal/ContactUs?Submit=ContactUs

Retirement Services Officer
81st Readiness Division

(States: AL, FL, GA, KY, LA, MS, NC, SC, TN, Puerto Rico and U.S. Virgin Islands)
Address: 81 Wildcat Way, Fort Jackson, South Carolina 29207
Phone: CPT Chauncey Leagones 803-751-9661 / SFC Anika Floore 803-751-9698 / Sonya Jones 803-751-9864
DSN: 734-9864 / 9698
Fax: 803-751-3152
Email: usarmy.usarc.81-rsc.list.dhr-rso@mail.mil
Website: https://soldierforlife.army.mil/Retirement/reserve-component-retirement-services

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Services may also be available at Fort Buchanan, Puerto Rico .

For additional resource information please see the U.S. Virgin Islands Military and Veterans benefits Fact Sheet .

Information on other military installations can be found at the Military Installations and Directories of Services Lookup , the National Guard Bureau Joint Service Support Local Community Resource Finder and 81st Readiness Division .

Additional Housing information is available at Army Housing Online User Services .

Click here for additional Survivor Outreach Services offices.

Document Review Date: 26 April 2019