Territory of the Virgin Islands

Listed below are Territory of the U.S. Virgin Islands military installations and military support centers, with full contact information, that can assist you with your benefits. This applies to the entire military community including Active duty, National Guard and Reserve Service Members serving in any branch of the Armed Services in Territory of the U.S. Virgin Islands or those who claim this state as their home of record. Contact information is also available for Veterans, Families, Retired Service members and Survivors. For additional state benefits go to the Territory of the U.S. Virgin Islands Military and Veterans Benefits Fact Sheet .

U.S. Virgin Islands National Guard
U.S. Army Reserve

U.S. Virgin Islands National Guard

https://www.vi.ngb.army.mil/ - Temporarily down

DEERS / ID Card / CAC Office

Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/#/locator
Website: https://idco.dmdc.osd.mil/idco/#/

AG HQ U.S. Virgin Islands

Address: Estate Bethlehem, Kingshill
Phone: 340-712-7946 / 7947 / 7951
Website: https://www.dmdc.osd.mil/rsl/appj/site?siteId=153038

St Thomas
SFC Leonard B. Francis Readiness Center
Address: 6304 Estate Nazareth
Phone: 340-712-7999 / 7965
DSN: 727-7999 / 7965
Fax: 340-712-7976
Website: https://www.dmdc.osd.mil/rsl/appj/site?siteId=153039

Finance / Defense Military Pay Office

Phone: 888-332-7411
Customer Service
Self Service - Press 1
Report the Death of a Military Retiree - Press 2
Garnishments - Press 3
Pay Inquiries - Press 4
- Travel Pay - Press 4, then option #1
- Military Retired and Annuitant Pay - Press 4, then option #2
- Military Pay - Press 4, then option #3
- Out of Service Debt - Press 4, then option #4
My Pay Website Assistance - Press 5
Affordable Care Act - Press 6
Website: https://www.dfas.mil/

DFAS Retired Military & Annuitants
Phone: 800-321-1080
Website: https://www.dfas.mil/RetiredMilitary/

Judge Advocate General

Address: RR #1 Box 9201, Kingshill, VI
Phone: 340-712-7794 / 7720
Email: ng.vi.viarng.list.staff-jag@mail.mil

Medical and Dental


Military Treatment Facilities
Military Treatment Facility (MTF)
Website: https://www.tricare.mil/mtf?sc_database=web

Rodriguez Army Health Clinic

Address: 21 Patriot Road, Fort Buchanan, PR
Phone: 787-707-4392 / 4393
Website: https://rodriguez.amedd.army.mil/

Tricare Service Center

Tricare Area Office - Latin America
Phone: 1-215-942-8393 / 877-451-8659
Website: http://www.tricare-overseas.com/contact-us/latin-america-and-canada/country?tricareregion=latam&country=u.s.-virgin-islands

Tricare Beneficiary Counseling and Assistance Coordinator (BCAC)
Address: at Rodriguez Army Health Clinic, Fort Buchanan, PR
Phone: 787-707-4053 / 2973 / 2396
Fax: 787-707-2280
Email: usarmy.buchanan.medcom-rahc.mesg.bcac-dcao-mailbox-users@mail.mil
Tricare BCAC Directory: https://www.tricare.mil/bcacdcao/


Tricare Dental Program
CONUS: 844-653-4061
OCONUS: 844-653-4060
OCONUS Toll: 717-888-7400
Website: https://tricare.mil/Dental.aspx

Benefeds Dental Program-For Retired Service Members
Replaced Tricare Retiree Dental Program as of 12/31/2018
Phone: 1-877-888-3337 (1-877-888-FEDS)
Website: https://www.benefeds.com/

Army Emergency Relief

Address: 2530 Crystal Drive, Suite 13161, 13th Fl, Arlington, VA 22202
Phone: 866-878-6378
DSN: 329-2768
Fax: 888-965-2462
Email: https://www.armyemergencyrelief.org/contact/
Website: https://www.armyemergencyrelief.org/

Serviced by the American Red Cross : 1-877-272-7337

Education Services
Address: Joint Force Headquarters, Rural Rt 1, Box 9201, Kingshill, VI
Phone: 340-712-7734 / 7762
Fax: 340-712-7782
Website: https://www.goarmyed.com/public/facility_pages/NG_Virgin_Islands_Education_Services_Office/default.asp

Family Programs
Family Programs
Address: RR #1 Box 9201, Kingshill, VI 00850-9731
Fax: 340-712-8024

State Family Program Director
Address: RR #1 Box 9201, Kingshill
Phone: 340-712-8022 / 1-866-724-0348

Family Assistance Center (FAC) Coordinator
Address: RR #1 Box 9201, Kingshill
Phone: 340-712-8023 / (c) 3402265792

FAC Specialist, St Croix - Vacant
Address: RR #1 Box 9201, Kingshill
Phone: 340-712-8020 / (c) 340-2265790

FAC Specialist, St Thomas
SFC Leonard B. Francis Readiness Center
Address: 6304 Estate Nazareth
Phone: 340-712-7992 / (c) 340-226-5791

Morale, Welfare and Recreation
Address: at Fort Buchanan, Puerto Rico
Phone: 787-707-3135
Website: https://buchanan.armymwr.com/



Leisure Travel Service
Address: Building 660, Community Club, Fort Buchanan, PR
Phone: 787-707-4343

Outdoor Recreation
Address: at Fort Buchanan, Puerto Rico Building 608
Phone: 787-707-3734
Website: https://buchanan.armymwr.com/

Religious Support
Address: Kingshill, VI
Phone: 340-712-7943
Email: dion.t.christopher.mil@mail.mil

U.S. Virgin Islands Retirement Office
Address: Kingshill, VI
Phone: 340-712-7947 / 7763 / 7946
Email: ng.vi.viarng.mbx.g1-retirement-services@mail.mil

Retirement Services Office / Transition
See Puerto Rico
Address: Building 152, Patriot Boulevard
Phone: 787-707-2061
DSN: 740-2061
Email: miguel.a.apontecepeda.civ@mail.mil / usarmy.buchanan.imcom-atlantic.mbx.retirement-service-office@mail.mil
Website: https://home.army.mil/buchanan/index.php/about/Garrison/directorate-human-resources/military-personnel-division/rso

Sexual Assault Prevention & Response Program