Listed below are Territory of the U.S. Virgin Islands military installations and military support centers, with full contact information, that can assist you with your benefits. This applies to the entire military community including Active duty, National Guard and Reserve Service Members serving in any branch of the Armed Services in Territory of the U.S. Virgin Islands or those who claim this state as their home of record. Contact information is also available for Veterans, Families, Retired Service members and Survivors. For additional state benefits go to the Territory of the U.S. Virgin Islands Military and Veterans Benefits Fact Sheet.

Common Resources
U.S. Virgin Islands National Guard
U.S. Army Reserve

Common Resources

DEERS / ID Card / CAC Office
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Website: https://idco.dmdc.osd.mil/idco/

Finance
DFAS

Address: 8899 East 56^th Street, Indianapolis, IN
Phone: 888-332-7411
Customer Service
Self Service - Option 1
Report the Death of a Military Retiree - Option 2
Garnishments - Option 3
Pay Inquiries Military | Civilian Debts (Retiree; Annuitant; Military and Travel pay) - Option 4
- Travel Pay - Option 4, then option 1
- Military Retired and Annuitant Pay - Option 4, then option 2
- Military Pay - Option 4, then option 3
myPay Website Assistance - Option 5
Affordable Care Questions - Option 6
Out of Service Debt – 866-912-6488
Website: https://www.dfas.mil

Retired Military & Annuitants
Phone: 800-321-1080
Website: https://www.dfas.mil/retiredmilitary/

Medical and Dental

Medical

Military Treatment Facility (MTF)
Website: https://tricare.mil/mtf?sc_database=web
https://www.tricare.mil/GettingCare/FindDoctor
https://tricare.mil/GettingCare/FindDoctor/AllProviderDirectories

Military Hospitals & Clinics
Website: https://tricare.mil/mtf
https://tricare.mil/Military-Hospitals-and-Clinics
https://tricare.mil/GettingCare/FindDoctor/mtf

Tricare Service Center
Tricare East
Phone: 1-800-444-5445
Website: https://www.humanamilitary.com/
https://www.humanamilitary.com/contact
https://tricare.mil/About/Regions
https://tricare.mil/PatientResources/ContactUs
https://www.tricare.mil/PatientResources/ContactUs/callUs

Tricare Beneficiary Counseling and Assistance Coordinator (BCAC)
Portal: https://milconnect.dmdc.osd.mil/milconnect/
Tricare BCAC Directory: https://tricare.mil/bcacdcao/

MHS (Military Health System) GENESIS 
Website: https://my.mhsgenesis.health.mil/pages/home
https://myaccess.dmdc.osd.mil/identitymanagement/app/login

Foreign Medical Program
Phone: 877-345-8179
Website: https://www.va.gov/health-care/foreign-medical-program/
https://www.va.gov/resources/getting-care-through-the-foreign-medical-program/
https://www.va.gov/COMMUNITYCARE/docs/pubfiles/programguides/FMP_Guide.pdf#
https://www.va.gov/COMMUNITYCARE/docs/pubfiles/factsheets/FactSheet_04-02.pdf

Dental

Tricare Dental Program
CONUS: 844-653-4061
OCONUS: 844-653-4060
OCONUS Toll: 717-888-7400
Website: https://tricare.mil/Dental.aspx
https://www.uccitdp.com/find-a-dentist/#/
https://tricare.mil/CoveredServices/Dental/TDP.aspx
https://www.uccitdp.com/dtwdws/member/landing.xhtml

Federal Employee Dental and Vision Insurance Program (FEDVIP)
Benefeds Dental Program-For Retired Service Members
Address:  P.O. Box 797, Greenland, NH 03840-0797 
Phone: 1-877-888-3337 (1-877-888-FEDS)
Website: https://www.benefeds.gov
https://www.benefeds.gov/contact 

Army Community Services 
Army Family Web Portal - Resource Center     

Army Family Web Portal   

Army Emergency Relief
American Red Cross Armed Forces Emergency Services at 877-272-7337

AER Headquarters

Address: 2530 Crystal Drive, Suite 13161, 13th Fl, Arlington, VA 22202
Phone: 866-878-6378
DSN: 329-2768
Fax: 571-389-8522
Email: https://www.armyemergencyrelief.org/contact/
Website: https://www.armyemergencyrelief.org
https://www.armyemergencyrelief.org/offices/

Education Office

Website: https://www.armyignited.army.mil/student/public/welcome

Sexual Assault DoD Safe Helpline
24/7 Helpline: 877-995-5247
Website: https://www.safehelpline.org/
https://www.safehelpline.org/how-to-get-help

Military Suicide Prevention Crisis Line
24/7 Crisis Line: 1-800-273-8255 x1 or Text: 838255
For Emergencies dial 988
Website: https://www.veteranscrisisline.net/get-help-now/military-crisis-line/

Veterinary Clinics
Website: https://health.mil/Military-Health-Topics/Health-Readiness/Public-Health/Veterinary-Services/Veterinary-Treatment-Facilities

Back to top

U.S. Virgin Islands National Guard

https://vi.ng.mil/
https://nationalguard.com/virgin-islands
Phone: 340-712-7750
Facebook
X
Instagram

DEERS / ID Card / CAC Office
Website: https://vi.ng.mil/Resources/Military-Personnel-Services-Division-DEERS-ID-Cards/

AG HQ U.S. Virgin Islands

Address: Estate Bethlehem, Kingshill, St Croix
Phone: 340-712-7946 / 7951
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 153038

St Thomas
SFC Leonard B. Francis Readiness Center
Address: 6304 Estate Nazareth
Phone: 340-712-7999
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 153039

Legal
Judge Advocate General

Address: RR #1 Box 9201, Kingshill
Phone: 340-712-7720 / 7794
Website: https://vi.ng.mil/Resources/Judge-Advocate-General/

Medical and Dental

Medical

Military Treatment Facilities

Rodriguez Army Health Clinic

Address: 21 Patriot Boulevard, Building 21, Fort Buchanan, PR
Phone: 787-707-4392 / 707-2558
Directory
Website: https://rodriguez.tricare.mil/
Facebook

Pharmacy
Address: 21 Patriot Boulevard, Building 21, Fort Buchanan, PR
Phone: 787-707-4392
Refills: 787-496-2783
Website: https://rodriguez.tricare.mil/Health-Services/Pharmacy

Tricare Beneficiary Counseling and Assistance Coordinator (BCAC)
Tricare BCAC Directory: https://www.tricare.mil/bcacdcao/

Child & Youth Program Coordinator
Website: https://vi.ng.mil/Family/ARMY-GUARD/Child-and-Youth-Program/

Education Services
Address: Joint Force Headquarters, Rural Rt 1, Box 9201, Kingshill, USVI
Website: https://www.armyignited.army.mil
https://vi.ng.mil/Resources/Distance-Learning/

Family Programs
https://vi.ng.mil/Family/ARMY-GUARD/Army-Family-Readiness-Program/
Facebook

State Family Program Director
Address: RR #1 Box 9201, Kingshill
Phone: 340-332-3752 / 712-8022

Morale, Welfare and Recreation
Address: at Fort Buchanan, Puerto Rico
Website: https://buchanan.armymwr.com/
Directory
Facebook
Instagram

Leisure Travel Service
Address: Depot Road, Building 660, Fort Buchanan, PR
Phone: 787-707-4344
Email
Website: https://buchanan.armymwr.com/programs/leisure-travel-service
Brochure

Outdoor Recreation
Address:  South Terminal Road, Building 608, Fort Buchanan, PR
Phone: 787-707-3734 / 3138
Email
Website: https://buchanan.armymwr.com/programs/outdoor-recreation

Religious Support
Address: Kingshill, USVI
Phone: 340-201-9857 / 712-7943
Website: https://vi.ng.mil/Resources/Chaplain-Religious-Support-Office/

Retirement Services Office / Transition
See Fort Buchanan, Puerto Rico
Phone: 787-707-2061
Email: usarmy.buchanan.imcom-atlantic.mbx.retirement-service-office@army.mil
Website: https://home.army.mil/buchanan/about/Garrison/directorate-human-resources/military-personnel-division/rso

Sexual Assault Prevention & Response Program
24/7 Hotline: 340-244-4881 

Address: Joint Force Headquarters, Kingshill
Phone: 340-626-3410
Website: https://vi.ng.mil/Resources/Sexual-Harassment-Assault-Response-and-Prevention-SHARP/

Back to top

U.S. Army Reserve

81^st Readiness Division

Directory
Website: https://www.usar.army.mil/81stRD/
Facebook
flickr

Educational Benefits
Website: https://www.usar.army.mil/Educational-Benefits/

Family Programs
Website: https://www.usar.army.mil/ARFP/

Legal Assistance
Website: https://www.usar.army.mil/Commands/Geographic/81st-Readiness-Division/81st-RSC-Resources/Legal-Assistance-Services/

Retirement Services Officer
81st Readiness Division
(States: AL, FL, GA, KY, LA, MS, NC, SC, TN, Puerto Rico and U.S. Virgin Islands)
Address:  1525 Marion Avenue, Fort Jackson, SC
Phone: 803-751-9698 / 9864
Email: usarmy.usarc.81-rd.list.dhr-psd-rso@army.mil
Website: https://soldierforlife.army.mil/Retirement/ArmyReserve

Suicide Prevention Program
Website: https://www.usar.army.mil/SuicidePrevention/

Survivor Outreach Services
Website: https://www.usar.army.mil/ARFP/SOS/
https://dcsg9.army.mil/sos_staff_Locator

Back to top

Services may also be available at Fort Buchanan, Puerto Rico.

For additional resource information please see the MyArmyBenefits - US Virgin Islands Military and Veterans Fact Sheet.

Information on other military installations can be found at the Military Installations and Directories of Services Lookup, the Joint Services Support for the National Guard, and MyAirForceBenefits – U.S. Virgin Islands Military Resource Locator.

Additional Housing information is available at Housing Online User Services and Homes.mil and Homes.mil.

Additional information on the Military Health System is available at Health.mil.

Click here for additional Survivor Outreach Services offices.

For additional help with Suicide Prevention please dial 988. 

To reach the Sexual Assault Prevention and Response office call the DoD Safe Helpline at 877-995-5247 or toll-free at 202-540-5962. Or contact the VA facilities by calling 1-800-MyVA411 (1-800-698-2411, option 9).