Puerto Rico Military Installations - Contact Information

Listed below are Puerto Rico military installations and military support centers, with full contact information, that can assist you with your benefits. This applies to the entire military community including Active duty, National Guard and Reserve Service Members serving in any branch of the Armed Services in Puerto Rico or those who claim this state as their home of record. Contact information is also available for Veterans, Families, Retired Service members and Survivors. For additional state benefits go to the MyArmyBenefits - Puerto Rico Military and Veterans Benefits Fact Sheet.

Common Resources
Fort Buchanan
Puerto Rico National Guard
U.S. Army Reserve


Common Resources 

DEERS / ID Card / CAC Office
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Website: https://idco.dmdc.osd.mil/idco/

Finance 
DFAS
DFAS Insignia

Phone: 888-332-7411
Customer Service
Self Service – Press 1
Report the Death of a Military Retiree – Press 2
Garnishments – Press 3
Pay Inquiries – Press 4
- Travel Pay – Press 4, then option #1
- Military Retired and Annuitant Pay – Press 4, then option #2
- Military Pay – Press 4, then option #3
My Pay Website Assistance - Press 5
Affordable Care Act – Press 6
Out of Service Debt – 866-912-6488
Website: https://www.dfas.mil

Retired Military & Annuitants
Phone: 800-321-1080
Website: https://www.dfas.mil/retiredmilitary/

Medical and Dental

Medical

Military Treatment Facility (MTF)
Website: https://tricare.mil/mtf?sc_database=web
https://www.tricare.mil/FindDoctor
https://tricare.mil/FindDoctor/AllProviderDirectories

Military Hospitals & Clinics
https://tricare.mil/Military-Hospitals-and-Clinics

Tricare Service Center
Tricare Area Office – Latin America & Canada
Phone: +1-215-942-8393 / 1-877-451-8659
Website: https://www.tricare-overseas.com/
https://www.tricare-overseas.com/contact-us/country?tricareRegion=lat%20am&country=puerto%20rico
https://www.tricare-overseas.com/contact-us/latin-america-canada

https://www.tricare.mil/Home/ContactUs/CallUs/AllContacts

Tricare Beneficiary Counseling and Assistance Coordinator (BCAC)
Tricare BCAC Directory: https://tricare.mil/bcacdcao/

Foreign Medical Program
Phone: 877-345-8179
https://www.va.gov/COMMUNITYCARE/programs/veterans/fmp/index.asp
https://www.va.gov/COMMUNITYCARE/docs/pubfiles/programguides/FMP_Guide.pdf#
https://www.va.gov/COMMUNITYCARE/docs/pubfiles/factsheets/FactSheet_04-02.pdf
https://www.va.gov/COMMUNITYCARE/docs/pubfiles/brochures/FMP_brochure.pdf
https://www.va.gov/COMMUNITYCARE/programs/veterans/fmp/fmp_benefits_claims.asp

Dental

Tricare Dental Program
CONUS: 844-653-4061
OCONUS: 844-653-4060
OCONUS Toll: 717-888-7400
Website: https://tricare.mil/Dental.aspx
https://www.uccitdp.com/find-a-dentist/#/
https://tricare.mil/CoveredServices/Dental/TDP.aspx
https://www.uccitdp.com/dtwdws/member/landing.xhtml

Federal Employee Dental and Vision Insurance Program (FEDVIP)
Benefeds Dental Program-For Retired Service Members
Phone: 1-877-888-3337 (1-877-888-FEDS)
Website: https://www.benefeds.com/
https://www.benefeds.com/contact

Army Emergency Relief
Serviced by the American Red Cross : 1-877-272-7337

AER Headquarters
Army Emergency Relief logo

Address: 2530 Crystal Drive, Suite 13161, 13th Fl, Arlington, VA 22202
Phone: 866-878-6378
DSN: 329-2768
Fax: 571-389-8522
Email: https://www.armyemergencyrelief.org/contact/
Website: https://www.armyemergencyrelief.org
https://www.armyemergencyrelief.org/offices/

American Red Cross Armed Forces Emergency Services at 877-272-7337 

Education Office
ArmyIgnitED
Ignited logo

Website:  https://www.armyignited.army.mil/
https://www.armyignited.army.mil/student/public/welcome

Sexual Assault DoD Safe Helpline
24/7 Helpline: 877-995-5247
Website: https://www.safehelpline.org/
https://www.safehelpline.org/how-to-get-help

Military Suicide Prevention Crisis Line
24/7 Crisis Line: 1-800-273-8255 x1 or Text: 838255
For Emergencies dial 988
Website: https://www.veteranscrisisline.net/get-help-now/military-crisis-line/

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Fort Buchanan
Ft Buchanan
https://home.army.mil/buchanan/
Information: 787-707-4636
DSN: 740-xxxx
Phonebook
Facebook

Twitter
Flickr

DEERS / ID Card / CAC Office
Address: Fort Buchanan Welcome Center, Building 152, Patriot Boulevard
Phone: 787-707-3938 / 3907
Website: https://home.army.mil/buchanan/index.php/about/Garrison/directorate-human-resources/military-personnel-division/deersid-cards
https://home.army.mil/buchanan/index.php/my-fort/all-services/deersid-cards
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 103631

Legal
Address: 390 Double Eagle Avenue, Entrance in the back of the building
Phone: 787-707-5155
Website: https://home.army.mil/buchanan/index.php/about/Garrison/installation-legal-office-ILO

Medical

Military Treatment Facility (MTF)
Rodriguez Army Health Clinic
Rodriquez Army Health Clinic

Address: 21 Patriot Road
Phone: 787-707-4392 / 2555 / 2558 / 2587 Appointments 787-707-4393
Website: https://rodriguez.tricare.mil/
https://tricare.mil/FindDoctor/MTF/View?ID=268

Tricare Beneficiary Counseling and Assistance Coordinator (BCAC)
Address: at Rodriguez Army Health Clinic
Phone: 787-707-2973
Email: usarmy.buchanan.medcom-rahc.mesg.bcac-dcao-mailbox-users@mail.mil
Tricare BCAC Directory: https://tricare.mil/bcacdcao/

Army Community Service
Address: Building #225, Davis Street
Phone: 787-707-3804 / 3948
Email
Website: https://buchanan.armymwr.com/programs/acs-stacks
https://home.army.mil/buchanan/index.php/about/Garrison/fort-buchanan-mwr/army-community-service
https://home.army.mil/buchanan/index.php/my-fort/all-services/army-community-service

Child and Youth Services
https://buchanan.armymwr.com/categories/cys

Parent Central Services
Address: Building 136, Constitution Avenue
Phone: 787-707-3434
Email
Website: https://buchanan.armymwr.com/programs/cys-services

Parent and Outreach Services
Address: Building 136, Constitution Avenue
Phone: 787-707-3787 / 3541
Email
Website: https://buchanan.armymwr.com/programs/parent-and-outreach-services

Child Youth Services
https://buchanan.armymwr.com/programs/cys-services

Child Development Center
Address: Building #1110, Patriot Boulevard
Phone: 787-707-3769 / 3485
Email

School Age Services
Address: Building # 1110, Patriot Boulevard
Phone: 787-707-3468
Email

School Support Services (School Liaison Officer)
Address: Building 136, Constitution Avenue
Phone: 787-707-3434 / 3541
Website: https://buchanan.armymwr.com/programs/school-support-services
Email

Youth Centers

Middle School /Teen Center Program
Address: Building #1110, Patriot Boulevard
Phone: 787-707-3826 / 3188
Email
Website: https://buchanan.armymwr.com/programs/youth-centers
https://buchanan.armymwr.com/programs/cys-services

Youth Sports and Fitness
Address: Building 136, Constitution Avenue
Phone: 787-707-3466
Email
Website: https://buchanan.armymwr.com/programs/cys-service-sports-and-fitness
https://buchanan.armymwr.com/programs/cys-services

Army Emergency Relief
Address: 225 Davis Street
Phone: 787-707-3310
Website: https://buchanan.armymwr.com/programs/acs-stacks
https://home.army.mil/buchanan/index.php/about/Garrison/fort-buchanan-mwr/army-community-service/army-emergency-relief-aer

Army Education Center
Address: 514 South Terminal Road
Phone: 787-707-4354
Fax: 787-707-4353
Website: https://home.army.mil/buchanan/index.php/about/Garrison/directorate-human-resources/continuing-education-services
https://www.armyignited.army.mil

Better Opportunities for Single Soldiers (BOSS)
Better Opportunities for Single Soldiers (BOSS) Logo

Address: Community Club & Conference Center, Building #660
Phone: 787-707-5105
Email
Website: https://buchanan.armymwr.com/directory/64558

Employment Readiness Program
Address: 225 Davis Street
Phone: 787-707-3365
Website: https://buchanan.armymwr.com/programs/acs-stacks

Exceptional Family Member Program
EFMP logo

Address: 225 Davis Street
Phone: 787-707-3295
Website: https://home.army.mil/buchanan/index.php/about/Garrison/fort-buchanan-mwr
https://buchanan.armymwr.com/programs/acs-stacks

Family Advocacy Program
Family Advocacy program

Address: 225 Davis Street
Phone: 787-707-3709
Website: https://home.army.mil/buchanan/index.php/about/Garrison/fort-buchanan-mwr
https://buchanan.armymwr.com/programs/acs-stacks

Financial Readiness/Consumer Advocacy Program
Address: ACS Center, 225 Davis Street
Phone: 787-707-3310
Website: https://home.army.mil/buchanan/index.php/about/Garrison/fort-buchanan-mwr
https://buchanan.armymwr.com/programs/acs-stacks

Housing
 Ft Buchanan housing

Address: 34 South Gate Road
Phone: 787-707-3367 / 2317 / 3153 / 3256
Website: https://home.army.mil/buchanan/index.php/about/Garrison/directorate-public-works/housing-services-division

Relocation Readiness
Address: 225 Davis Street
Phone: 787-707-3682
Website: https://home.army.mil/buchanan/index.php/about/Garrison/fort-buchanan-mwr
https://buchanan.armymwr.com/programs/acs-stacks

Mobilization, Deployment and Support Stability Operations
Address: 225 Davis Street
Phone: 787-707-3290
Website: https://home.army.mil/buchanan/index.php/about/Garrison/fort-buchanan-mwr
https://buchanan.armymwr.com/programs/acs-stacks

Morale, Welfare and Recreation
Address: Building #390, Double Eagle Avenue, Suite 100
Phone: 787-707-3135 / 3215
Website: https://buchanan.armymwr.com/
https://home.army.mil/buchanan/index.php/about/Garrison/fort-buchanan-mwr
Directory

Facebook

Flickr

Instagram

Leisure Travel Services
Address: Building 608, South Terminal Road
Phone: 787-707-4343 / 4344
Email
Website: https://buchanan.armymwr.com/programs/leisure-travel-service

Outdoor Recreation
man on a zipline

Address: Building 608, South Terminal Road
Phone: 787-707-3734 / 3138
Email
Website: https://buchanan.armymwr.com/programs/outdoor-recreation

Sports and Fitness
Address: Fitness Center, Building 167, Patriot Boulevard
Phone: 787-707-3767 / 3763
Email
Website: https://buchanan.armymwr.com/programs/sports-fitness

Religious Support
Address: Post Chapel - Building #183
Phone: 787-707-3405 / 4008
Website: https://home.army.mil/buchanan/index.php/my-fort/all-services/chaplains-1/services

Retirement Services Office
Address: Welcome Center, Building 152, Patriot Boulevard
Phone: 787-707-2061
Email: usarmy.buchanan.imcom-atlantic.mbx.retirement-service-office@army.mil
Website: https://home.army.mil/buchanan/index.php/about/Garrison/directorate-human-resources/military-personnel-division/rso

Sexual Harassment Assault Response & Prevention
24/7 Hotline: 787-406-4222
SHARP Logo

Address: 225 Davis Street, Rm 8
Phone: 787-707-3481 / 3518
Website: https://home.army.mil/buchanan/index.php/my-fort/all-services/sharp
https://home.army.mil/buchanan/index.php/about/Garrison/fort-buchanan-mwr/army-community-service/sharp-1
https://buchanan.armymwr.com/programs/acs-stacks

Army Transition Assistance Program
Address: 514 South Terminal Road
Phone: 787-707-3546
Website: https://home.army.mil/buchanan/index.php/about/Garrison/directorate-human-resources/military-personnel-division/soldier-life-transition-assistance-program-sfl-tap

Survivor Outreach Services Program
Survivor Outreach Service (SOS) logo

Address: 152 Patriot Boulevard 
Phone: 787-707-3692
Website: https://home.army.mil/buchanan/index.php/about/Garrison/fort-buchanan-mwr
https://home.army.mil/buchanan/index.php/about/Garrison/fort-buchanan-mwr/army-community-service
https://buchanan.armymwr.com/programs/acs-stacks

Veterinary Clinic
Veterinary Clinic

Address: 676 Sallyport Street
Phone: 787-707-2038
Website: https://home.army.mil/buchanan/index.php/units-tenants/fort-buchanan-veterinary-clinic
https://phc.amedd.army.mil/organization/Pages/VtfDetails.aspx?VtfID=35

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Puerto Rico National Guard
PR National Guard logo

https://www.nationalguard.com/select-your-state/USPR
Information: 787-289-1400 x 1654
Facebook

DEERS / ID Card / CAC Office

AG HQ Puerto Rico
Address: Readiness Center, Building 545, Columbus Street
Phone: 787-289-1639
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 105306

Fort Allen
Ft Allen

Address: Rd 149, Juana Diaz
Phone: 787-289-1400 ext 8081 / 8080
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 107718

Child and Youth Programs
Phone: 787-289-9648 / 1698
Website: https://www.facebook.com/PRCYP

Puerto Rico National Guard Education 
PR National Guard Education insignia

Address: Building 545 Columbus Street, Fort Buchanan
Phone: 787-289-1400 ext 1635
Website: https://www.armyignited.army.mil
https://nationalguard.com/select-your-state/USPR

PRARNG Retirement Office
Address: 552 Borinquener Street, Fort Buchanan
Phone: 787-289-1658 / 1642
Email: ng.pr.prarng.list.ngpr-g1-retirement-branch@army.mil

Sexual Assault Prevention and Response
24/7 Helpline: 787-667-0742
Website: https://www.facebook.com/people/Puerto-Rico-National-Guard-SHARP-SAPR-Program/100066343604623/

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U.S. Army Reserve

 Army Reserve Center

Retirement Services Officer
81st Readiness Division
(States: AL, FL, GA, KY, LA, MS, NC, SC, TN, Puerto Rico and U.S. Virgin Islands)
81st Readiness Division insignia

Phone: 803-751-9661 / 9698 / 9864 / 9546
DSN: 734-9661 / 9698 / 9864 / 9546
Email: usarmy.usarc.81-rsc.list.dhrpsd--rso@army.mil
Website: https://soldierforlife.army.mil/Retirement/ArmyReserve

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For additional resource information please see the MyArmyBenefits - Puerto Rico Military and Veterans Benefits Fact Sheet.

Information on other military installations can be found at the 81st Readiness Division, Military Installations and Directories of Services Lookup and the Joint Services Support for the National Guard.

Additional information on the Military Health System is available at Health.mil.

Additional Housing information is available at Housing Online User Services and Homes.mil.

Click here for additional Survivor Outreach Services offices in Puerto Rico.

Document Review Date: 08 February 2022