Puerto Rico

Listed below are Puerto Rico military installations and military support centers, with full contact information, that can assist you with your benefits. This applies to the entire military community including Active duty, National Guard and Reserve Service Members serving in any branch of the Armed Services in Puerto Rico or those who claim this state as their home of record. Contact information is also available for Veterans, Families, Retired Service members and Survivors. For additional state benefits go to the MyArmyBenefits - Puerto Rico Military and Veterans Benefits Fact Sheet.

Fort Buchanan
Puerto Rico National Guard 
U.S. Army Reserve

 
Fort Buchanan 
  Ft Buchanan
https://home.army.mil/buchanan/
Information: 787-707-4636
DSN: 740-xxxx
Facebook
Flickr

DEERS / ID Card / CAC Office
Address: Fort Buchanan Welcome Center, Building 152, Patriot Boulevard
Phone: 787-707-3938
Fax: 787-707-3497
Website: https://home.army.mil/buchanan/index.php/about/Garrison/directorate-human-resources/military-personnel-division/deersid-cards
https://home.army.mil/buchanan/index.php/my-fort/all-services/deersid-cards

Finance / Defense Military Pay Office
Address: Bldg #399, Patriot Rd, Suite 100
Phone: 787-707-2623 / 2213 / 2691
Website: https://home.army.mil/buchanan/index.php/my-fort/newcomers

DFAS
DFAS Insignia

Phone: 888-332-7411
Customer Service
Self Service - Press 1
Report the Death of a Military Retiree - Press 2
Garnishments - Press 3
Pay Inquiries - Press 4
- Travel Pay - Press 4, then option #1
- Military Retired and Annuitant Pay - Press 4, then option #2
- Military Pay - Press 4, then option #3
- Out of Service Debt - Press 4, then option #4
My Pay Website Assistance - Press 5
Affordable Care Act - Press 6
Website: https://www.dfas.mil/

DFAS Retired Military & Annuitants
Phone: 800-321-1080
Website: https://www.dfas.mil/RetiredMilitary/

Legal
Address: 390 Double Eagle Avenue, Entrance in the back of the building
Phone: 787-707-5155
Website: https://home.army.mil/buchanan/index.php/about/Garrison/installation-legal-office-ILO
https://home.army.mil/buchanan/index.php/about/Garrison/jag/installation-legal-office-ILO

Medical and Dental

Medical

Military Treatment Facility (MTF)
Rodriguez Army Health Clinic
Rodriquez Army Health Clinic

Address: 21 Patriot Road
Phone: 787-707-4392 Appointments 787-707-4393
Website: https://rodriguez.amedd.army.mil/
https://tricare.mil/mtf/view.aspx?id=268

Tricare Service Center
Phone: +1-215-942-8393 / 1-877-451-8659
Website: https://www.tricare-overseas.com/
https://www.tricare-overseas.com/contact-us/latin-america-and-canada/country?tricareregion=latam&country=puerto-rico

Tricare Beneficiary Counseling and Assistance Coordinator (BCAC)
Address: at Rodriguez Army Health Clinic
Phone: 787-707-4053 / 2973 / 2396
Fax: 787-707-2280
Email: usarmy.buchanan.medcom-rahc.mesg.bcac-dcao-mailbox-users@mail.mil
Tricare BCAC Directory: https://tricare.mil/bcacdcao/

Dental

Tricare Dental Program
CONUS: 844-653-4061
OCONUS: 844-653-4060
OCONUS Toll: 717-888-7400
Website: https://tricare.mil/Dental.aspx
https://tricare.mil/CoveredServices/Dental/TDP.aspx
https://www.uccitdp.com/dtwdws/member/landing.xhtml

Benefeds Dental Program-For Retired Service Members
Replaced Tricare Retiree Dental Program as of 12/31/2018
Phone: 1-877-888-3337 (1-877-888-FEDS)
Website: https://www.benefeds.com/

Army Community Service
Address: Building #225, Davis Street
Phone: 787-707-3804
Email
Website: https://buchanan.armymwr.com/programs/acs-stacks
https://home.army.mil/buchanan/index.php/about/Garrison/fort-buchanan-mwr/army-community-service-1

Child and Youth Services
Address: Building 136, Constitution Avenue
Phone: 787-707-3399
Website: https://buchanan.armymwr.com/programs/cys-services-stacks

Parent and Outreach Services
Address: Building 1301-G
Phone: 787-707-3434 / 3787
Email
Website: https://buchanan.armymwr.com/programs/parent-outreach-services

Child Youth Services
https://buchanan.armymwr.com/programs/cys-services-stacks

Child Development Center
Address: Building #1000, Flamboyan Street, Coconut Grove
Phone: 787-707-3399

School Age Services
Address: Building # 1000, Flamboyan Street, Coconut Grove
Phone: 787-707-3468 / 3769

School Support Services (School Liaison Officer)
Address: Building 136, Miles Loop Road
Phone: 787-707-3399
Website: https://buchanan.armymwr.com/programs/school-support-services

Youth Centers

Middle School /Teen Center Program
Address: Building #148, Bayley Road
Phone: 787-707-3826 / 3713 / 3783
Website: https://buchanan.armymwr.com/programs/youth-centers
https://buchanan.armymwr.com/programs/cys-services-stacks

Youth Sports and Fitness
Address: Building 1000
Phone: 787-707-3466
Email
Website: https://buchanan.armymwr.com/programs/cys-service-sports-and-fitness
https://buchanan.armymwr.com/programs/cys-services-stacks

Army Emergency Relief
Address: 225 Davis Street
Phone: 787-707-3310
Website: https://buchanan.armymwr.com/programs/acs-stacks
https://home.army.mil/buchanan/index.php/about/Garrison/fort-buchanan-mwr/army-community-service-1/army-emergency-relief-aer

Army Emergency Relief logo

AER Headquarters
Address: 2530 Crystal Drive, Suite 13161, 13th Fl, Arlington, VA 22202
Phone: 866-878-6378
DSN: 329-2768
Fax: 888-965-2462
Email: https://www.armyemergencyrelief.org/contact/
Website: https://www.armyemergencyrelief.org/
https://www.armyemergencyrelief.org/offices/


Army Education Center
Address: 514 South Terminal Road
Phone: 787-707-4354 / 2409 / 3844
Fax: 787-707-4353
Email: usarmy.buchanan.imcom-central.mbx.education-services@mail.mil
Website: https://home.army.mil/buchanan/index.php/about/Garrison/directorate-human-resources/continuing-education-services
https://www.goarmyed.com/public/facility_pages/Fort_Buchanan_Education_Center/default.asp

Better Opportunities for Single Soldiers (BOSS)
Better Opportunities for Single Soldiers (BOSS) Logo

Address: Community Club & Conference Center, Building #660
Phone: 787-707-5105
Website: https://buchanan.armymwr.com/programs/boss

Employment Readiness Program
Address: 225 Davis Street
Phone: 787-707-3365
Website: https://buchanan.armymwr.com/programs/acs-stacks
https://home.army.mil/buchanan/index.php/about/Garrison/fort-buchanan-mwr/army-community-service-1/employment-readiness-program-erp

Exceptional Family Member Program
EFMP logo

Address: 225 Davis Street
Phone: 787-707-3295
Website: https://home.army.mil/buchanan/index.php/about/Garrison/fort-buchanan-mwr/army-community-service-1/exceptional-family-member-program-efmp
https://buchanan.armymwr.com/programs/acs-stacks

Special Needs Accommodation Process (SNAP)
Address: ACS Center, 225 Davis Street
Phone: 787-707-3295
Website: https://home.army.mil/buchanan/index.php/about/Garrison/fort-buchanan-mwr/army-community-service-1/soldier-and-family-assistance-center-sfac

Family Advocacy Program
Family Advocacy program

Address: 225 Davis Street
Phone: 787-707-3709

Website: https://home.army.mil/buchanan/index.php/about/Garrison/fort-buchanan-mwr/army-community-service-1/family-advocacy-program-fap
https://buchanan.armymwr.com/programs/acs-stacks

Financial Readiness/Consumer Advocacy Program
Address: ACS Center, 225 Davis Street
Phone: 787-707-3310
Website: https://home.army.mil/buchanan/index.php/about/Garrison/fort-buchanan-mwr/army-community-service-1/financial-readiness-program-frp
https://buchanan.armymwr.com/programs/acs-stacks

Housing
 Ft Buchanan housing

Address: 34 South Gate Road
Phone: 787-707-3256
DSN: 740-3256
Website: https://home.army.mil/buchanan/index.php/about/Garrison/directorate-public-works/housing-services-division

Relocation Readiness
Address: 225 Davis Street
Phone: 787-707-3682
Website: https://home.army.mil/buchanan/index.php/about/Garrison/fort-buchanan-mwr/army-community-service-1/rrp
https://buchanan.armymwr.com/programs/acs-stacks

Mobilization, Deployment and Support Stability Operations
Address: 225 Davis Street
Phone: 787-707-3290
Website: https://buchanan.armymwr.com/programs/acs-stacks

Morale, Welfare and Recreation
Address: Building #390, Double Eagle Avenue, Suite 100
Phone: 787-707-3135
Website: https://buchanan.armymwr.com/
Facebook
Flickr

Instagram

Leisure Travel Services
Address: Building 660, Community Club
Phone: 787-707-4343
Website: https://buchanan.armymwr.com/categories/travel-and-lodging

Outdoor Recreation
Outdoor Recreation

Address: Building 608
Phone: 787-707-3734
Website: https://buchanan.armymwr.com/programs/outdoor-recreation

Sports and Fitness
Address: Fitness Center, Building 167
Phone: 787-707-3767
Sports Office: 787-707-3277
Website: https://buchanan.armymwr.com/programs/sports-fitness

Religious Support
Address: Post Chapel; Building #183
Phone: 787-707-3405 / 4008
Website: https://home.army.mil/buchanan/index.php/my-fort/all-services/chaplains-1/services

Retirement Services Office
Address: Welcome Center, Building 152, Patriot Boulevard
Phone: 787-707-2061
Email: Miguel.a.apontecepeda.civ@mail.mil / usarmy.buchanan.imcom-atlantic.mbx.retirement-service-office@mail.mil
Website: https://home.army.mil/buchanan/index.php/about/Garrison/directorate-human-resources/military-personnel-division/rso

Sexual Harassment Assault Response & Prevention
24/7 Hotline: 787-406-4222
SHARP Logo

Address: 225 Davis Street, Rm 8
Phone: 787-707-3481 / 3518
Website: https://home.army.mil/buchanan/index.php/my-fort/all-services/sharp
https://buchanan.armymwr.com/programs/sharp-sexual-harassmentassault-response-and-prevention-program

Soldier for Life – Transition Assistance Program
Address: 514 South Terminal Road
Phone: 787-707-3546
Website: https://home.army.mil/buchanan/index.php/about/Garrison/directorate-human-resources/military-personnel-division/soldier-life-transition-assistance-program-sfl-tap

Survivor Outreach Services Program
Survivor Outreach Service (SOS) logo

Address: 152 Patriot Boulevard
Phone: 787-707-3692
Website: https://home.army.mil/buchanan/index.php/about/Garrison/fort-buchanan-mwr/army-community-service-1/survivor-outreach-services-sos
https://buchanan.armymwr.com/programs/acs-stacks

Veterinary Clinic
Veterinary Clinic

Address: 676 Sallyport Street
Phone: 787-707-2038
Website: https://home.army.mil/buchanan/index.php/units-tenants/fort-buchanan-veterinary-clinic
https://phc.amedd.army.mil/organization/Pages/VtfDetails.aspx?VtfID=35

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Puerto Rico National Guard
PR National Guard

https://nationalguard.com/select-your-state/USPR
https://www.govserv.org/PR/San-Juan/105500249485209/Puerto-Rico-National-Guard
Information: 787-289-1400 / 787-707-4636 opt 6
Facebook

DEERS / ID Card / CAC Office
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/#/locator
Website: https://idco.dmdc.osd.mil/idco/#/

AG HQ Puerto Rico
Address: Readiness Center, Building 545, Columbus Street
Phone: 787-289-1639 / 1690

Ft Allen
Ft Allen

Address: Rd 149, Juana Diaz
Phone: 787-289-1400 ext 8081 / 8080
Website: https://www.dmdc.osd.mil/rsl/appj/site?siteId=107718

Finance / Defense Military Pay Office
DFAS
DFAS logo

Phone: 888-332-7411
Customer Service
Self Service - Press 1
Report the Death of a Military Retiree - Press 2
Garnishments - Press 3
Pay Inquiries - Press 4
- Travel Pay - Press 4, then option #1
- Military Retired and Annuitant Pay - Press 4, then option #2
- Military Pay - Press 4, then option #3
- Out of Service Debt - Press 4, then option #4
My Pay Website Assistance - Press 5
Affordable Care Act - Press 6
Website: https://www.dfas.mil/

DFAS Retired Military & Annuitants
Phone: 800-321-1080
Website: https://www.dfas.mil/RetiredMilitary/

Medical and Dental

Medical

Military Treatment Facility (MTF)
Website: https://www.tricare.mil/mtf?sc_database=web
https://www.tricare.mil/FindDoctor/AllProviderDirectories/Military?sc_database=web

Tricare Service Center
Phone: +1-215-942-8393 / 1-877-451-8659
Website: http://www.tricare-overseas.com/
http://www.tricare-overseas.com/contact-us/latin-america-and-canada/country?tricareregion=latam&country=puerto-rico
http://www.tricare-overseas.com/contact-us/latin-america-and-canada

Tricare Beneficiary Counseling and Assistance Coordinator (BCAC)
Tricare BCAC Directory: https://www.tricare.mil/bcacdcao/

Dental

Tricare Dental Program
CONUS: 844-653-4061
OCONUS: 844-653-4060
OCONUS Toll: 717-888-7400
Website: https://tricare.mil/Dental.aspx
https://tricare.mil/CoveredServices/Dental/TDP.aspx
https://www.uccitdp.com/dtwdws/member/landing.xhtml

Benefeds Dental Program-For Retired Service Members
Replaced Tricare Retiree Dental Program as of 12/31/2018
Phone: 1-877-888-3337 (1-877-888-FEDS)
Website: https://www.benefeds.com/

Army Emergency Relief

Army Emergency Relief logo

AER Headquarters
Address: 2530 Crystal Drive, Suite 13161, 13th Fl, Arlington, VA 22202
Phone: 866-878-6378
DSN: 329-2768
Fax: 888-965-2462
Email: https://www.armyemergencyrelief.org/contact/
Website: https://www.armyemergencyrelief.org/
https://www.armyemergencyrelief.org/offices/


Child and Youth Programs
Phone: 787-289-1686 / 1689
Website: https://www.govserv.org/PR/San-Juan/364041580365410/PRNG-Child-and-Youth-Program

Puerto Rico National Guard Education
PR National Guard Education insignia

Address: Building 545 Columbus Street, Fort Buchanan
Phone: 787-289-1400 ext 1635 / 1667
Website: https://www.goarmyed.com/public/facility_pages/NG_Puerto_Rico_Education_Services_Office/default.asp
https://nationalguard.com/select-your-state/USPR

PRARNG Retirement Office
Address: 100 Calle General Esteves, San Juan or 552 Borinquener Street, Ft Buchanan
Phone: 787-289-1658 / 1672
Email: rafael.ortega.mil@mail.mil / Ingrid.g.ramosdiaz.mil@mail.mil / ng.pr.prarng.list.ngpr-g1-retirement-branch@mail.mil

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U.S. Army Reserve

 Army Reserve Center

DEERS / ID Card / CAC Office
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/#/locator
Website: https://idco.dmdc.osd.mil/idco/#/

Finance / Defense Military Pay Office
DFAS
DFAS Insignia

Phone: 888-332-7411
Customer Service
Self Service - Press 1
Report the Death of a Military Retiree - Press 2
Garnishments - Press 3
Pay Inquiries - Press 4
- Travel Pay - Press 4, then option #1
- Military Retired and Annuitant Pay - Press 4, then option #2
- Military Pay - Press 4, then option #3
- Out of Service Debt - Press 4, then option #4
My Pay Website Assistance - Press 5
Affordable Care Act - Press 6
Website: https://www.dfas.mil/

DFAS Retired Military & Annuitants
Phone: 800-321-1080
Website: https://www.dfas.mil/RetiredMilitary/

Medical and Dental

Medical

Military Treatment Facility (MTF)
Website: https://www.tricare.mil/mtf?sc_database=web
https://www.tricare.mil/FindDoctor/AllProviderDirectories/Military?sc_database=web

Tricare Service Center
Phone: +1-215-942-8393 / 1-877-451-8659
Website: http://www.tricare-overseas.com/
http://www.tricare-overseas.com/contact-us/latin-america-and-canada/country?tricareregion=latam&country=puerto-rico
http://www.tricare-overseas.com/contact-us/latin-america-and-canada

Tricare Beneficiary Counseling and Assistance Coordinator (BCAC)
Tricare BCAC Directory: https://www.tricare.mil/bcacdcao/

Dental

Tricare Dental Program
CONUS: 844-653-4061
OCONUS: 844-653-4060
OCONUS Toll: 717-888-7400
Website: https://tricare.mil/Dental.aspx
https://tricare.mil/CoveredServices/Dental/TDP.aspx
https://www.uccitdp.com/dtwdws/member/landing.xhtml

Benefeds Dental Program-For Retired Service Members
Replaced Tricare Retiree Dental Program as of 12/31/2018
Phone: 1-877-888-3337 (1-877-888-FEDS)
Website: https://www.benefeds.com/

Army Emergency Relief

Army Emergency Relief logo

AER Headquarters
Address: 2530 Crystal Drive, Suite 13161, 13th Fl, Arlington, VA 22202
Phone: 866-878-6378
DSN: 329-2768
Fax: 888-965-2462
Email: https://www.armyemergencyrelief.org/contact/
Website: https://www.armyemergencyrelief.org/
https://www.armyemergencyrelief.org/offices/


Retirement Services Officer
81st Readiness Division
(States: AL, FL, GA, KY, LA, MS, NC, SC, TN, Puerto Rico and U.S. Virgin Islands)
81st Readiness Division insignia

Address: 81 Wildcat Way, Fort Jackson, SC, 29207
Phone: CPT Chauncey Leagones 803-751-9661 / MSG Anika Floore 803-751-9698
DSN: 734-9864 / 9698
Fax: 803-751-3152
Email: usarmy.usarc.81-rsc.list.dhr-rso@mail.mil
Website: https://soldierforlife.army.mil/Retirement/ArmyReserve
https://soldierforlife.army.mil/Retirement/US-Army-Reserve-and-Army-National-Guard

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For additional resource information please see the MyArmyBenefits - Puerto Rico Military and Veterans Benefits Fact Sheet.

Information on other military installations can be found at the 81st Readiness Division, Military Installations and Directories of Services Lookup and the National Guard Bureau Joint Service Support Local Community Resource Finder.

Additional Housing information is available at Housing Online User Services and Homes.mil.

Click here for additional Survivor Outreach Services offices in Puerto Rico.

Document Review Date: 02 April 2020