Listed below are Puerto Rico military installations and military support centers, with full contact information, that can assist you with your benefits. This applies to the entire military community including Active duty, National Guard and Reserve Service Members serving in any branch of the Armed Services in Puerto Rico or those who claim this state as their home of record. Contact information is also available for Veterans, Families, Retired Service members and Survivors. For additional state benefits go to the MyArmyBenefits - Puerto Rico Military and Veterans Benefits Fact Sheet.
Common Resources
Fort Buchanan
Puerto Rico National Guard
U.S. Army Reserve
DEERS / ID Card / CAC Office
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Website: https://idco.dmdc.osd.mil/idco/
Finance
DFAS
Phone: 888-332-7411
Customer Service
Self Service - Option 1
Report the Death of a Military Retiree - Option 2
Garnishments - Option 3
Pay Inquiries Military | Civilian Debts (Retiree; Annuitant; Military and Travel pay) - Option 4
- Travel Pay - Option 4, then option 1
- Military Retired and Annuitant Pay - Option 4, then option 2
- Military Pay - Option 4, then option 3
myPay Website Assistance - Option 5
Affordable Care Questions - Option 6
Out of Service Debt – 866-912-6488
Website: https://www.dfas.mil
Retired Military & Annuitants
Phone: 800-321-1080
Website: https://www.dfas.mil/retiredmilitary/
Medical and Dental
Medical
Military Treatment Facility (MTF)
Website: https://tricare.mil/mtf?sc_database=web
https://www.tricare.mil/GettingCare/FindDoctor
https://tricare.mil/GettingCare/AllProviderDirectories
Military Hospitals & Clinics
Website: https://tricare.mil/mtf
https://tricare.mil/Military-Hospitals-and-Clinics
https://tricare.mil/GettingCare/FindDoctor/mtf
Tricare Service Center
Tricare East
Phone: 1-800-444-5445
Website: https://www.humanamilitary.com/
https://www.humanamilitary.com/about-us/contact-us
https://tricare.mil/About/Regions
https://tricare.mil/PatientResources/ContactUs
Tricare Beneficiary Counseling and Assistance Coordinator (BCAC)
Portal: https://milconnect.dmdc.osd.mil/milconnect/
Tricare BCAC Directory: https://tricare.mil/bcacdcao/
MHS (Military Health System) GENESIS
Website: https://my.mhsgenesis.health.mil/pages/home
https://myaccess.dmdc.osd.mil/identitymanagement/app/login
Foreign Medical Program
Phone: 877-345-8179
https://www.va.gov/COMMUNITYCARE/programs/veterans/fmp/index.asp
https://www.va.gov/COMMUNITYCARE/docs/pubfiles/programguides/FMP_Guide.pdf#
https://www.va.gov/COMMUNITYCARE/docs/pubfiles/factsheets/FactSheet_04-02.pdf
https://www.va.gov/COMMUNITYCARE/docs/pubfiles/brochures/FMP_brochure.pdf
https://www.va.gov/COMMUNITYCARE/programs/veterans/fmp/fmp-benefits-claims.asp
Dental
Tricare Dental Program
CONUS: 844-653-4061
OCONUS: 844-653-4060
OCONUS Toll: 717-888-7400
Website: https://tricare.mil/Dental.aspx
https://www.uccitdp.com/find-a-dentist/#/
https://tricare.mil/CoveredServices/Dental/TDP.aspx
https://www.uccitdp.com/dtwdws/member/landing.xhtml
Federal Employee Dental and Vision Insurance Program (FEDVIP)
Benefeds Dental Program-For Retired Service Members
Address: P.O. Box 797, Greenland, NH 03840-0797
Phone: 1-877-888-3337 (1-877-888-FEDS)
Website: https://www.benefeds.com/
https://www.benefeds.com/contact
Army Community Services
Army Family Web Portal - Resource Center
Army Emergency Relief
Serviced by the American Red Cross : 1-877-272-7337
AER Headquarters
Address: 2530 Crystal Drive, Suite 13161, 13th Fl, Arlington, VA 22202
Phone: 866-878-6378
DSN: 329-2768
Fax: 571-389-8522
Email: https://www.armyemergencyrelief.org/contact/
Website: https://www.armyemergencyrelief.org
https://www.armyemergencyrelief.org/offices/
American Red Cross Armed Forces Emergency Services at 877-272-7337
Education Office
Website: https://www.armyignited.army.mil/student/public/welcome
Sexual Assault DoD Safe Helpline
24/7 Helpline: 877-995-5247
Website: https://www.safehelpline.org/
https://www.safehelpline.org/how-to-get-help
Military Suicide Prevention Crisis Line
24/7 Crisis Line: 1-800-273-8255 x1 or Text: 838255
For Emergencies dial 988
Website: https://www.veteranscrisisline.net/get-help-now/military-crisis-line/
Veterinary Clinics
Website:https://health.mil/Military-Health-Topics/Health-Readiness/Public-Health/Veterinary-Services/Veterinary-Treatment-Facilities
Fort Buchanan
https://home.army.mil/buchanan/
Information: 787-707-4636
DSN: 740-xxxx
Phonebook
Facebook
flickr
DEERS / ID Card / CAC Office
Address: Fort Buchanan Welcome Center, 152 Patriot Boulevard
Phone: 787-707-3938 / 3907
Website: https://home.army.mil/buchanan/about/Garrison/directorate-human-resources/military-personnel-division/deersid-cards
https://home.army.mil/buchanan/index.php/my-fort/all-services/deersid-cards
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 103631
Legal
Address: 390 Double Eagle Avenue, Entrance in the back of the building
Phone: 787-707-5155
Website: https://home.army.mil/buchanan/about/Garrison/jag/installation-legal-office-ILO
Medical
Military Treatment Facility (MTF)
Rodriguez Army Health Clinic
Address: 21 Patriot Road
Phone: 787-707-4392 / 2555 / 2558 / 2587 / 787-707-4636 x 2
Appointments 787-707-4393
Website: https://rodriguez.tricare.mil/
https://tricare.mil/GettingCare/FindDoctor/MTF/Facilities/Rodriguez-Army-Health-Clinic
Pharmacy
Address: 21 Patriot Road
Phone: 787-707-4392
Website: https://rodriguez.tricare.mil/Health-Services/Pharmacy/Pharmacy
Tricare Beneficiary Counseling and Assistance Coordinator (BCAC)
Tricare BCAC Directory: https://tricare.mil/bcacdcao/
Army Community Service
Address: 225 Davis Street
Phone: 787-707-3804 / 3292
Email
Website: https://buchanan.armymwr.com/programs/acs-stacks
https://home.army.mil/buchanan/about/Garrison/fort-buchanan-mwr/army-community-service
Facebook
Brochure
Army Emergency Relief
Address: 225 Davis Street
Phone: 787-707-3310
Website: https://buchanan.armymwr.com/programs/acs/financial-readiness
https://home.army.mil/buchanan/about/Garrison/fort-buchanan-mwr/army-community-service/army-emergency-relief-aer
Employment Readiness Program
Address: 225 Davis Street
Phone: 787-707-3804
Website: https://home.army.mil/buchanan/about/Garrison/fort-buchanan-mwr/army-community-service/employment-readiness-program-erp
https://buchanan.armymwr.com/programs/acs/employment-readiness-program
Exceptional Family Member Program
Address: 225 Davis Street
Phone: 787-707-3295
Website: https://home.army.mil/buchanan/about/Garrison/fort-buchanan-mwr/army-community-service/exceptional-family-member-program-efmp
https://buchanan.armymwr.com/programs/acs/exeptional-familymember-program
Family Advocacy Program
24/7 Hotline: 787-221-7982
Address: 225 Davis Street
Phone: 787-707-3709
Website: https://buchanan.armymwr.com/programs/acs/family-advocacy
Financial Readiness/Consumer Advocacy Program
Address: ACS Center, 225 Davis Street
Phone: 787-707-3310
Website: https://home.army.mil/buchanan/about/Garrison/fort-buchanan-mwr/army-community-service/financial-readiness-program-frp
https://buchanan.armymwr.com/programs/acs/financial-readiness
Mobilization, Deployment and Support Stability Operations
Address: 225 Davis Street
Phone: 787-707-3290
Website: https://home.army.mil/buchanan/about/Garrison/fort-buchanan-mwr/army-community-service/mobilization-deployment-readiness-support-stability
https://buchanan.armymwr.com/programs/mobilization-deployment-and-stability-and-support-operations
Relocation Readiness
Address: 225 Davis Street
Phone: 787-707-3682
Website: https://home.army.mil/buchanan/about/Garrison/fort-buchanan-mwr/army-community-service/rrp
https://buchanan.armymwr.com/programs/acs-stacks
Sexual Harassment Assault Response & Prevention
24/7 Hotline: 787-406-4222
Address: 225 Davis Street, Rm 8
Phone: 787-707-3481 / 3518
Website: https://home.army.mil/buchanan/about/Garrison/fort-buchanan-mwr/army-community-service/sharp
https://buchanan.armymwr.com/programs/acs-stacks
Survivor Outreach Services Program
Address: Address: 225 Davis Street
Phone: 787-707-3692
Website: https://home.army.mil/buchanan/about/Garrison/fort-buchanan-mwr/army-community-service/survivor-outreach-services-sos
https://buchanan.armymwr.com/programs/acs/survivor-outreach-services
Child and Youth Services
https://buchanan.armymwr.com/categories/cys
CYS Administrative Staff
Address: Constitution Avenue, Building 136
Phone: 787-707-3434
Email
Website: https://buchanan.armymwr.com/programs/cys-services
Parent and Outreach Services
Address: Constitution Avenue, Building 136
Phone: 787-707-3787 / 3541
Email
Website: https://buchanan.armymwr.com/programs/parent-and-outreach-services
Child Youth Services
https://buchanan.armymwr.com/programs/cys-services
Child Development Center
Address: Patriot Boulevard, Building 1110
Phone: 787-707-3769 / 3485
Email
School Age Services
Address: Patriot Boulevard, Building 1110
Phone: 787-707-3468
Email
School Support Services (School Liaison Officer)
Address: Constitution Avenue, Building 136
Phone: 787-707-3400
Email
Website: https://buchanan.armymwr.com/programs/school-support-services
Youth Centers
Middle School /Teen Center Program
Address: Patriot Boulevard, Building 1110
Phone: 787-707-3826
Email
Website: https://buchanan.armymwr.com/programs/youth-centers
https://buchanan.armymwr.com/programs/cys-services
Youth Sports and Fitness
Address: Constitution Avenue, Building 136
Phone: 787-707-3466 / 3406
Email
Website: https://buchanan.armymwr.com/programs/cys-service-sports-and-fitness
https://buchanan.armymwr.com/programs/cys-services
Army Education Center
Website: https://home.army.mil/buchanan/about/Garrison/directorate-human-resources/continuing-education-services
Better Opportunities for Single Soldiers (BOSS)
Address: Community Club & Conference Center, Building 660
Email
Website: https://buchanan.armymwr.com/directory/64558
Housing
Address: 34 South Gate Road
Phone: 787-707-3367 / 2317 / 3153 / 3256
Website: https://home.army.mil/buchanan/about/Garrison/directorate-public-works/housing-services-division
Morale, Welfare and Recreation
Website: https://buchanan.armymwr.com/
https://home.army.mil/buchanan/about/Garrison/fort-buchanan-mwr
Directory
Facebook
Instagram
Leisure Travel Services
Address: Depot Road, Building 660
Phone: 787-707-4344
Email
Website: https://buchanan.armymwr.com/programs/leisure-travel-service
Outdoor Recreation
Address: South Terminal Road, Building 608
Phone: 787-707-3734 / 3138
Email
Website: https://buchanan.armymwr.com/programs/outdoor-recreation
Sports and Fitness
Fort Buchanan Fitness Center
Address: Fitness Center, Patriot Boulevard, Building 148
Phone: 787-707-3767
Email
Website: https://buchanan.armymwr.com/programs/sports-fitness
Religious Support
Address: Post Chapel - Building 183
Phone: 787-707-3405 / 4008
Website: https://home.army.mil/buchanan/index.php/my-fort/all-services/chaplains-1/services
Facebook
Retirement Services Office
Address: Welcome Center, Patriot Boulevard, Building 152
Phone: 787-707-2061
Email: usarmy.buchanan.imcom-atlantic.mbx.retirement-service-office@army.mil
Website: https://home.army.mil/buchanan/about/Garrison/directorate-human-resources/military-personnel-division/rso
Army Transition Assistance Program
Address: 514 South Terminal Road
Phone: 787-707-3546
Website: https://home.army.mil/buchanan/about/Garrison/directorate-human-resources/military-personnel-division/soldier-life-transition-assistance-program-sfl-tap
Puerto Rico National Guard
https://www.nationalguard.com/puerto-rico
https://home.army.mil/buchanan/units-tenants/JFHQ-PR-prng
Address: 545 Readiness Center, Fort Buchanan, PR
Information: 787-707-4636 x6 / English: 787-289-1400 x 9 Spanish: 787-289-1400
Facebook
DEERS / ID Card / CAC Office
AG HQ Puerto Rico
Address: Columbus Street, Building 545
Phone: 787-289-1639 / 787-289-1400 X 1639
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 105306
Fort Allen
Address: Rd 149, Juana Diaz
Phone: 787-289-1400 x 8081 / 8080
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 107718
Child and Youth Programs
Phone: 787-289-1686
Website: https://www.facebook.com/PRCYP
Puerto Rico National Guard Education
Address: Building 545 Columbus Street, Fort Buchanan
Phone: 787-289-1400 x1635
Website: https://www.nationalguard.com/puerto-rico
PRARNG Retirement Office
Address: 552 Borinquener Street, Fort Buchanan
Phone: 787-289-1658
Email: ng.pr.prarng.list.ngpr-g1-retirement-branch@army.mil
Sexual Assault Prevention and Response
24/7 Helpline: 787-667-0742
Address: Columbus Street, Building 548, Fort Buchanan
Facebook
U.S. Army Reserve
Phone: 787-707-4636 x 5
1st Mission Support Command
Website: https://www.usar.army.mil/1stMSC/
Facebook
flicker
YouTube
Suicide Prevention Program
Phone: 939-227-6801
Website: https://www.usar.army.mil/Commands/Geographic/1st-MSC/1st-MSC-Resources/
81st Readiness Division
(States: AL, FL, GA, KY, LA, MS, NC, SC, TN, Puerto Rico and U.S. Virgin Islands)
Directory
Website: https://www.usar.army.mil/81stRD/
Facebook
flickr
Legal Assistance
Website: https://www.usar.army.mil/Commands/Geographic/81st-Readiness-Division/81st-RSC-Resources/Legal-Assistance-Services/
81st Readiness Division Army Reserve Education Center
(States Serviced: KY, TN, SC, MS, AL, GA)
Address: 255 West Oxmoor Road, Birmingham, AL 35209-3684
Phone: 910-771-8761 / 8773
Retirement Services Officer
81st Readiness Division
(States: AL, FL, GA, KY, LA, MS, NC, SC, TN, Puerto Rico and U.S. Virgin Islands)
Address: 1525 Marion Avenue, Fort Jackson, SC
Phone: 803-751-9698 / 9864
DSN: 734-9698 / 9864 / 9546
Email: usarmy.usarc.81-rd.mbx.dhr-psd-rso@army.mil
Website: https://soldierforlife.army.mil/Retirement/ArmyReserve
For additional resource information please see the MyArmyBenefits - Puerto Rico Military and Veterans Benefits Fact Sheet.
Information on other military installations can be found at the Military Installations and Directories of Services Lookup, the Joint Services Support for the National Guard.
Additional information on the Military Health System is available at Health.mil.
Additional Housing information is available at Housing Online User Services and Homes.mil.
Click here for additional Survivor Outreach Services offices in Puerto Rico.
For additional help with Suicide Prevention please dial 988.
To reach the Sexual Assault Prevention and Response office call the DoD Safe Helpline at 877-995-5247 or toll-free at 202-540-5962. Or contact the VA facilities by calling 1-800-MyVA411 (1-800-698-2411, option 9).