Puerto Rico Military Installations - Contact Information

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Listed below are Puerto Rico military installations and military support centers, with full contact information, that can assist you with your benefits. This applies to the entire military community including Active duty, National Guard and Reserve Service Members serving in any branch of the Armed Services in Puerto Rico or those who claim this state as their home of record. Contact information is also available for Veterans, Families, Retired Service members and Survivors. For additional state benefits go to the MyArmyBenefits - Puerto Rico Military and Veterans Benefits Fact Sheet.

Common Resources
Fort Buchanan
Puerto Rico National Guard
U.S. Army Reserve

 


Common Resources 

DEERS / ID Card / CAC Office
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Website: https://idco.dmdc.osd.mil/idco/

Finance
DFAS
DFAS Insignia

Address: 8899 East 56th Street, Indianapolis, IN
Phone: 888-332-7411
Customer Service
Self Service - Option 1
Report the Death of a Military Retiree - Option 2
Garnishments - Option 3
Pay Inquiries Military | Civilian Debts (Retiree; Annuitant; Military and Travel pay) - Option 4
- Travel Pay - Option 4, then option 1
- Military Retired and Annuitant Pay - Option 4, then option 2
- Military Pay - Option 4, then option 3
myPay Website Assistance - Option 5
Affordable Care Questions - Option 6  
Out of Service Debt – 866-912-6488
Website: https://www.dfas.mil

Retired Military & Annuitants
Phone: 800-321-1080
Website: https://www.dfas.mil/retiredmilitary/

Medical and Dental

Medical

Military Treatment Facility (MTF)
Website: https://tricare.mil/mtf?sc_database=web
https://www.tricare.mil/GettingCare/FindDoctor
https://tricare.mil/GettingCare/FindDoctor/AllProviderDirectories 

Military Hospitals & Clinics
Website: https://tricare.mil/mtf
https://tricare.mil/Military-Hospitals-and-Clinics
https://tricare.mil/GettingCare/FindDoctor/mtf

Tricare Service Center
Tricare East
Phone: 1-800-444-5445
Website: https://www.humanamilitary.com/
https://www.humanamilitary.com/beneficiary/findcare
https://tricare.mil/About/Regions
https://tricare.mil/PatientResources/ContactUs

Tricare Beneficiary Counseling and Assistance Coordinator (BCAC)
Portal: https://milconnect.dmdc.osd.mil/milconnect/
Tricare BCAC Directory: https://tricare.mil/bcacdcao/

MHS (Military Health System) GENESIS 
Website: https://my.mhsgenesis.health.mil/pages/home
https://myaccess.dmdc.osd.mil/identitymanagement/app/login

Foreign Medical Program
Phone: 877-345-8179
Website: https://www.va.gov/health-care/foreign-medical-program/
https://www.va.gov/resources/getting-care-through-the-foreign-medical-program/
https://www.va.gov/COMMUNITYCARE/docs/pubfiles/programguides/FMP_Guide.pdf#
https://www.va.gov/COMMUNITYCARE/docs/pubfiles/factsheets/FactSheet_04-02.pdf

Dental

Tricare Dental Program
CONUS: 844-653-4061
OCONUS: 844-653-4060
OCONUS Toll: 717-888-7400
Website: https://tricare.mil/Dental.aspx
https://www.uccitdp.com/find-a-dentist/#/
https://tricare.mil/CoveredServices/Dental/TDP.aspx
https://www.uccitdp.com/dtwdws/member/landing.xhtml

Federal Employee Dental and Vision Insurance Program (FEDVIP)
Benefeds Dental Program-For Retired Service Members
Address:  P.O. Box 797, Greenland, NH 03840-0797 
Phone: 1-877-888-3337 (1-877-888-FEDS)
Website: https://www.benefeds.gov
https://www.benefeds.gov/contact 

Army Community Services 
Army Family Web Portal - Resource Center     

Army Family Web Portal   

Army Emergency Relief

American Red Cross Armed Forces Emergency Services at 877-272-7337 

AER Headquarters
Army Emergency Relief logo

Address: 2530 Crystal Drive, Suite 13161, 13th Fl, Arlington, VA 22202
Phone: 866-878-6378
DSN: 329-2768
Fax: 571-389-8522
Email: https://www.armyemergencyrelief.org/contact/
Website: https://www.armyemergencyrelief.org
https://www.armyemergencyrelief.org/offices/

Education Office
Ignited logo

Website: https://www.armyignited.army.mil/student/public/welcome

Sexual Assault DoD Safe Helpline
24/7 Helpline: 877-995-5247
Website: https://www.safehelpline.org/
https://www.safehelpline.org/how-to-get-help

Military Suicide Prevention Crisis Line
24/7 Crisis Line: 1-800-273-8255 x1 or Text: 838255
For Emergencies dial 988
Website: https://www.veteranscrisisline.net/get-help-now/military-crisis-line/

Veterinary Clinics
Website: https://health.mil/Military-Health-Topics/Health-Readiness/Public-Health/Veterinary-Services/Veterinary-Treatment-Facilities

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Fort Buchanan
Ft Buchanan
https://home.army.mil/buchanan/
Information: 787-707-4636
DSN: 740-xxxx
Phonebook
Facebook

flickr

DEERS / ID Card / CAC Office
Address: Fort Buchanan Welcome Center, 152 Patriot Boulevard
Phone: 787-707-3938
Website: https://home.army.mil/buchanan/about/Garrison/directorate-human-resources/military-personnel-division/deersid-cards 
https://home.army.mil/buchanan/my-fort/all-services/deersid-cards
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 103631

Legal
Address: 390 Double Eagle Avenue, 1st Floor, Entrance in the back of the building
Phone: 787-707-5155
Website: https://home.army.mil/buchanan/about/Garrison/jag/installation-legal-office-ILO

Medical

Military Treatment Facility (MTF) 
Rodriguez Army Health Clinic
Rodriquez Army Health Clinic

Address: 21 Patriot Road
Phone: 787-707-2558 / 2559, 2755
Appointments 787-707-4393
Directory
Website: https://rodriguez.tricare.mil/
https://tricare.mil/GettingCare/FindDoctor/MTF/Facilities/Rodriguez-Army-Health-Clinic

Women’s Health and Pregnancy
Website: https://rodriguez.tricare.mil/Health-Services/Womens-Health-Pregnancy

Pharmacy
Address: 21 Patriot Road
Refills: 787-496-2783
Website: https://rodriguez.tricare.mil/Health-Services/Pharmacy

Tricare Beneficiary Counseling and Assistance Coordinator (BCAC)
Tricare BCAC Directory: https://tricare.mil/bcacdcao/

Army Community Service (ACS)
Address: 225 Davis Street
Phone: 787-707-3804 / 3292
Email
Website: https://buchanan.armymwr.com/programs/acs-stacks
https://home.army.mil/buchanan/about/Garrison/fort-buchanan-mwr/army-community-service
Brochure

Army Emergency Relief (AER)
Address: 225 Davis Street
Phone: 787-707-3310 / 3804 / 3292
Website: https://buchanan.armymwr.com/programs/acs/financial-readiness
https://home.army.mil/buchanan/about/Garrison/fort-buchanan-mwr/army-community-service/army-emergency-relief-aer

Employment Readiness Program (ERP)
Address: 225 Davis Street
Phone: 787-707-3365 / 3804 / 3292
Website: https://home.army.mil/buchanan/about/Garrison/fort-buchanan-mwr/army-community-service/employment-readiness-program-erp
https://buchanan.armymwr.com/programs/acs/employment-readiness-program

Exceptional Family Member Program (EFMP)
Address: 225 Davis Street
Phone: 787-707-3295 / 3804 / 3292
Website: https://home.army.mil/buchanan/about/Garrison/fort-buchanan-mwr/army-community-service/exceptional-family-member-program-efmp
https://buchanan.armymwr.com/programs/acs/exeptional-familymember-program

Family Advocacy Program (FAP)
24/7 Hotline: 787-221-7982
Family Advocacy program

Address: 225 Davis Street
Phone: 787-707-3709 / 3804 / 3292
Website: https://buchanan.armymwr.com/programs/acs/family-advocacy

Financial Readiness Program (FRP)
Address: ACS Center, 225 Davis Street
Phone: 787-707-3310 / 3804 / 3292
Website: https://home.army.mil/buchanan/about/Garrison/fort-buchanan-mwr/army-community-service/financial-readiness-program-frp
https://buchanan.armymwr.com/programs/acs/financial-readiness

Mobilization, Deployment and Support Stability Operations (MDSSO)
Address: 225 Davis Street
Phone: 787-7073804 / 3292
Website: https://home.army.mil/buchanan/about/Garrison/fort-buchanan-mwr/army-community-service/mobilization-deployment-readiness-support-stability
https://buchanan.armymwr.com/programs/mobilization-deployment-and-stability-and-support-operations

Relocation Readiness Program (RRP)
Address: 225 Davis Street
Phone: 787-707-3804 / 3292
Website: https://home.army.mil/buchanan/about/Garrison/fort-buchanan-mwr/army-community-service/rrp
https://buchanan.armymwr.com/programs/acs-stacks

Sexual Harassment Assault Response & Prevention (SHARP)
24/7 Hotline: 205-482-8735
SHARP Logo

Address: Building 203
Phone: 787-406-4222
Website: https://home.army.mil/buchanan/about/Garrison/fort-buchanan-mwr/army-community-service/sharp
https://buchanan.armymwr.com/programs/acs-stacks

Survivor Outreach Services Program (SOS)
Address: 152 Patriot Boulevard
Phone: 787-707-3804 / 3292
Website: https://home.army.mil/buchanan/about/Garrison/fort-buchanan-mwr/army-community-service/survivor-outreach-services-sos
https://buchanan.armymwr.com/programs/acs/survivor-outreach-services

Child and Youth Services
https://buchanan.armymwr.com/categories/cys

CYS Administrative Staff
Address: Constitution Avenue, Building 136
Phone: 787-707-3434 / 3541 / 3787
Email
Website: https://buchanan.armymwr.com/programs/cys-services# 

Parent and Outreach Services
Address: Constitution Avenue, Building 136
Phone: 787-707-3787 / 3541 / 3434
Email
Website: https://buchanan.armymwr.com/programs/parent-and-outreach-services

Child Youth Services
https://buchanan.armymwr.com/programs/cys-services#

Child Development Center
Address: Patriot Boulevard, Building 1110
Phone: 787-707-3769 / 3485
Email

School Age Services
Address: Patriot Boulevard, Building 1110
Phone: 787-707-3468
Email

School Support Services (School Liaison Officer)
Address: Constitution Avenue, Building 136
Phone: 787-707-3400
Email
Website: https://buchanan.armymwr.com/programs/school-support-services

Youth Centers
Address: Patriot Boulevard, Building 1110
Phone: 787-707-3826 / 3188 / 3824
Email
Website: https://buchanan.armymwr.com/programs/youth-centers

Youth Sports and Fitness
Address: Constitution Avenue, Building 136
Phone: 787-707-3406
Email
Website: https://buchanan.armymwr.com/programs/cys-service-sports-and-fitness#

Army Education Center
Address: 514 South Terminal Road
Phone: 787-707-4354
Website: https://home.army.mil/buchanan/about/Garrison/directorate-human-resources/continuing-education-services

Better Opportunities for Single Soldiers (BOSS)
Better Opportunities for Single Soldiers (BOSS) Logo

Address: Building 660
Phone: 787-707-4344
Email
Website: https://buchanan.armymwr.com/programs/boss-better-opportunities-single-soldiers
https://buchanan.armymwr.com/directory/64558

Housing
 Ft Buchanan housing

Address: 34 South Gate Road
Phone: 787-707-3367 / 2317 / 3153 / 3256
Website: https://home.army.mil/buchanan/about/Garrison/directorate-public-works/housing-services-division

Morale, Welfare and Recreation
Website: https://buchanan.armymwr.com/
https://home.army.mil/buchanan/about/Garrison/fort-buchanan-mwr
Directory

Facebook

Instagram

Leisure Travel Services
Address: Depot Road, Building 660
Phone: 787-707-4344 / 4343
Email
Website: https://buchanan.armymwr.com/programs/leisure-travel-service

Outdoor Recreation
man on a zipline

Address: South Terminal Road, Building 608
Phone: 787-707-3734 / 3138
Email
Website: https://buchanan.armymwr.com/programs/outdoor-recreation

Sports and Fitness
Website: https://buchanan.armymwr.com/programs/sports-fitness

Fort Buchanan Fitness Center
Address: Fitness Center, Patriot Boulevard, Building 148
Phone: 787-707-3767
Email

PFC Roberto E. Clemente Walker Annex
Address: Patriot Boulevard, Building 170, Guaynabo
Phone: 787-707-3281
Email

Outdoor Gym
Address:  Patriot Boulevard, Building 1022
Phone: 787-707-3767 / 3763
Email

Religious Support

Post Chapel
Address: Post Chapel - Building 183
Phone: 787-707-3405 / 4008
Website: https://home.army.mil/buchanan/my-fort/all-services/chaplains-1/services
Facebook

Retirement Services Office
Address: Welcome Center, Patriot Boulevard, Building 152
Phone: 787-707-2061
Email: usarmy.buchanan.imcom-atlantic.mbx.retirement-service-office@army.mil
Website: https://home.army.mil/buchanan/about/Garrison/directorate-human-resources/military-personnel-division/rso

Army Transition Assistance Program
Address: 514 South Terminal Road
Phone: 787-707-3546
Website: https://home.army.mil/buchanan/about/Garrison/directorate-human-resources/military-personnel-division/soldier-life-transition-assistance-program-sfl-tap 

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Puerto Rico National Guard
PR National Guard logo

https://nationalguard.com/puerto-rico
https://home.army.mil/buchanan/units-tenants/JFHQ-PR-prng
Address: 545 Readiness Center, Fort Buchanan, PR
Information: English: 787-289-1400 x 9 Spanish: 787-289-1400 
Facebook

DEERS / ID Card / CAC Office

AG HQ Puerto Rico
Address: Columbus Street, Building 545
Phone: 787-289-1639 / 787-289-1400 X 1639
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 105306

Fort Allen
Ft Allen

Address: Rd 149, Juana Diaz
Phone: 787-289-1400 x1639
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 107718

Child and Youth Programs
Address: Columbus Street
Phone: 787-289-1686
Website: https://www.facebook.com/PRCYP

Puerto Rico National Guard Education
PR National Guard Education insignia

Address: Columbus Street, Building 545, Fort Buchanan
Phone: 787-289-1400 x1635 / 1691
Email: ng.pr.prarng.list.ngpr-g1-education-incentive-branch@army.mil
Website: https://nationalguard.com/puerto-rico

PRARNG Retirement Office
Address: 552 Borinquener Street, Fort Buchanan
Phone: 787-289-1658 / 787-289-1400 x1658
RPAM NCO:  787-289-1642
Email: ng.pr.prarng.list.ngpr-g1-retirement-branch@army.mil

Sexual Assault Prevention and Response
24/7 Helpline: 787-667-0742
Address: 548 Columbus Street, Fort Buchanan
Facebook

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U.S. Army Reserve

1st Mission Support Command

 1st mission support command

Phone: 787-707-4636 x 5
Website: https://www.usar.army.mil/1stMSC/ 
Facebook
flicker
YouTube

Religious Support
Phone: 939-227-6769

Suicide Prevention Program
Phone: 939-227-6801
Website: https://www.usar.army.mil/Commands/Geographic/1st-MSC/1st-MSC-Resources/

81st Readiness Division
(States: AL, FL, GA, KY, LA, MS, NC, SC, TN, Puerto Rico and U.S. Virgin Islands)
81st Readiness Division insignia

Address:  81 Wildcat Way, Columbia SC
Directory
Website: https://www.usar.army.mil/81stRD/
Facebook
flickr

Family Programs
Website: https://www.usar.army.mil/ARFP/

Legal Assistance
Phone: 803-751-3189
Email: usarmy.usarc.81-rd.mesg.osja-legal-assistance@army.mil 
Website: https://www.usar.army.mil/Commands/Geographic/81st-Readiness-Division/81st-RSC-Resources/Legal-Assistance-Services/

81st Readiness Division Army Reserve Education Center
(States Serviced: KY, TN, SC, MS, AL, GA)
Address: 255 West Oxmoor Road, Birmingham, AL 35209-3684
Phone: 910-771-8761 / 8773
Website: https://www.usar.army.mil/Educational-Benefits/

Retirement Services Officer
81st Readiness Division
(States: AL, FL, GA, KY, LA, MS, NC, SC, TN, Puerto Rico and U.S. Virgin Islands)
Address:  1525 Marion Avenue, Fort Jackson, SC
Phone: 803-751-9698 / 9864
Phone: 803-751-9698 / 9864
Email: usarmy.usarc.81-rd.list.dhr-psd-rso@army.mil 
Website: https://soldierforlife.army.mil/Retirement/ArmyReserve

Suicide Prevention Program
Website: https://www.usar.army.mil/SuicidePrevention/

Survivor Outreach Services
Website: https://www.usar.army.mil/ARFP/SOS/
https://dcsg9.army.mil/sos_staff_Locator

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For additional resource information please see the MyArmyBenefits - Puerto Rico Military and Veterans Benefits Fact Sheet.

Information on other military installations can be found at the Military Installations and Directories of Services Lookup, the Joint Services Support for the National Guard.

Additional information on the Military Health System is available at Health.mil.

Additional Housing information is available at Housing Online User Services and Homes.mil.

Click here for additional Survivor Outreach Services offices in Puerto Rico.

For additional help with Suicide Prevention please dial 988

To reach the Sexual Assault Prevention and Response office call the DoD Safe Helpline at 877-995-5247 or toll-free at 202-540-5962. Or contact the VA facilities by calling 1-800-MyVA411 (1-800-698-2411, option 9). 

Document Review Date: 20 November 2024