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If you require technical assistance or have questions that are unanswered after viewing this site, please refer to the FAQ page or use the following resources:

Live Phone Help: Speak with benefits experts between 9AM and 5PM EST Monday - Friday:

  • Local - 703-286-2560
  • Toll-Free - 888-721-ARMY (888-721-2769).

By Social Media

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Local Resources: Use our Resource Locator page to identify locations and offices that may assist you in your area.

E-mail Help: To receive a response to a benefit question by e-mail, contact You will receive a reply from a benefits specialist within one business day. NOTE: If you have not received an email response, be sure to check your junk email folder. It is possible that our response may have been redirected to junk mail in your email system.

Contact a Benefits Specialist Using the Web Form Below (Preferred): If you experience errors while operating this site or have a question / issue / comment about the information in any of the modules on this site, complete the web form below. You will receive a reply within one business day from a benefits specialist. Your case number and confirmation will be sent to the e-mail address you provide.