West Virginia Military Installations - Contact Information

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Listed below are West Virginia military installations and military support centers, with full contact information, that can assist you with your benefits. This applies to the entire military community including Active duty, National Guard and Reserve Service Members serving in any branch of the Armed Services in West Virginia or those who claim this state as their home of record. Contact information is also available for Veterans, Families, Retired Service members and Survivors. For additional state benefits go to the West Virginia Military and Veterans Benefits fact sheet .

Common Resources
West Virginia National Guard
U.S. Army Reserve


Common Resources 

DEERS / ID Card / CAC Office 
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Website: https://idco.dmdc.osd.mil/idco/

DFAS Insignia

Phone: 888-332-7411
Customer Service
Self Service - Option 1
Report the Death of a Military Retiree - Option 2
Garnishments - Option 3
Pay Inquiries Military | Civilian Debts (Retiree; Annuitant; Military and Travel pay) - Option 4
- Travel Pay - Option 4, then option 1
- Military Retired and Annuitant Pay - Option 4, then option 2
- Military Pay - Option 4, then option 3
myPay Website Assistance - Option 5
Affordable Care Questions - Option 6  
Out of Service Debt – 866-912-6488
Website: https://www.dfas.mil

Retired Military & Annuitants
Phone: 800-321-1080
Website: https://www.dfas.mil/retiredmilitary/

Medical and Dental


Military Treatment Facility (MTF)
Website: https://tricare.mil/mtf?sc_database=web

Military Hospitals & Clinics

John Hopkins Medicine
Available in Maryland, Delaware, Washington DC, and parts of Pennsylvania, Virginia, and West Virginia
Phone: 1-877-546-2620
Website:  https://www.hopkinsusfhp.org/

Tricare Service Center
Tricare East
Phone: 1-800-444-5445
Website: https://www.humanamilitary.com

Tricare Beneficiary Counseling and Assistance Coordinator (BCAC)
Portal: https://milconnect.dmdc.osd.mil/milconnect/
Tricare BCAC Directory: https://tricare.mil/bcacdcao/


Tricare Dental Program
Phone: 1-844-653-4061
Website: https://tricare.mil/Dental.aspx

Federal Employee Dental and Vision Insurance Program (FEDVIP)
Benefeds Dental Program-For Retired Service Members
Address:  P.O. Box 797, Greenland, NH 03840-0797 
Phone: 1-877-888-3337 (1-877-888-FEDS)
Website: https://www.benefeds.com/

Army Community Services 
Army Family Web Portal - Resource Center     

Army Family Web Portal   

Army Emergency Relief
AER Headquarters
Army Emergency Relief logo

Address: 2530 Crystal Drive, Suite 13161, 13th Fl, Arlington, VA 22202
Phone: 866-878-6378
DSN: 329-2768
Fax: 571-389-8522
Email: https://www.armyemergencyrelief.org/contact/
Website: https://www.armyemergencyrelief.org

American Red Cross Armed Forces Emergency Services at 877-272-7337

Education Office
Ignited logo

Website: https://www.armyignited.army.mil/student/public/welcome

Sexual Assault DoD Safe Helpline
24/7 Helpline: 877-995-5247
Website: https://www.safehelpline.org/

Military Suicide Prevention Crisis Line
24/7 Crisis Line: 1-800-273-8255 x1 or Text: 838255
For Emergencies dial 988
Website: https://www.veteranscrisisline.net/get-help-now/military-crisis-line/

Veterinary Clinics
Website: https://health.mil/Military-Health-Topics/Health-Readiness/Public-Health/Veterinary-Services/Veterinary-Treatment-Facilities

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West Virginia National Guard

WV National Guard insignia WV National Guard

Information: 304-561-6689
Camp Dawson: 304-791-7001


DEERS / ID Card / CAC Office
Website: https://www.wv.ng.mil/Resources/DEERS-ID-Cards/

AG HQ West Virginia
WV Joint National Guard logo

Address: 1679 Coonskin Drive, Building 141, Charleston (use 1512 Coonskin on GPS)
Phone: 304-561-6822
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 105180

Army Training Site, Camp Dawson
Address: 1001 Army Road, Building 209, Kingwood
Phone: 304-791-4308 / 4148
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 171506

AG HQ West Virginia (Deployable 2)
Address: 50-Armory Road, Buckhannon
Phone: 304-473-5203
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 620158

AG HQ West Virginia (Deployable 3)
Address: 77th Brigade Troop Command, 409 Wood Mountain Road, Glen Jean
Phone: 304-201-3232
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 620159

Address: 1703 Coonskin Drive, Rm 203, Charleston
Phone: 304-561-6619
Website: https://www.wv.ng.mil/JAG/

Family Programs
24-hour Hotline: 1-866-986-4326
Address: Charleston Armory, 1703 Coonskin Drive, Charleston
Phone: 304-561-6545 x 6
Website: https://www.wv.ng.mil/familyprograms/

Soldier and Family Readiness Program
24-hour Toll Free number: 1-866-986-4326 x1 / 304-561-6545 x 1
Address:  8832 Point Pleasant Road, Millwood
Phone: 304-389-4781
Website: https://www.wv.ng.mil/familyprograms/

Soldier and Family Readiness Specialists

Camp Dawson
Address: Camp Dawson, 1001 Army Road, Kingwood
Phone: 304-791-4078

Address: Charleston Armory, 1703 Coonskin Drive, Charleston
Phone: 304-561-6718

Glen Jean
Address: Glen Jean Armory, 409 Wood Mountain Road
Phone: 304-201-3221

Address:  1500 Blizzard Drive, Parkersville
Phone: 304-561-6107

Address: Summersville Armory, 3 Armory Way, Summersville
Phone: 304-201-3830

Child and Youth
Address: 1703 Coonskin Drive, Charleston
Phone: 304-561-6545 x 2

WVARNG Education Services Officer
WV Education Center insignia

Address: 1703 Coonskin Drive, Charleston
Phone: 304-561-6361 / 6370
Website: https://www.wv.ng.mil/Education/

Religious Support
Address: 1703 Coonskin Drive, Charleston
Phone: 304-561-6490
Website: https://www.wv.ng.mil/familyprograms/

WVARNG Resilience, Risk Reduction and Suicide Prevention Program
24/7 WVARNG Crisis Line: 304-561-6640
Address: 1703 Coonskin Drive, Charleston
Phone: 304-561-6825
Website: https://www.wv.ng.mil/r3sp/

WV ARNG Retirement Services Office
Address: 1703 Coonskin Drive, Charleston
Phone: 304-561-6355
Email: ng.wv.wvarng.list.g1-retirement-services@army.mil

Soldier for Life - Retirement Services Office
See: Kentucky - Ft Knox
Address: Building 1384
Phone: 502-624-6419 / 7236
Email: usarmy.knox.rso@army.mil
Website: https://home.army.mil/knox/index.php/about/Garrison/directorate-human-resources/adjutant-general/military-personnel-division/transition-services-branch/soldier-life-rso

Sexual Assault Prevention and Response
24/7 Hotline: 304-541-0573
Address: 1703 Coonskin Drive, Charleston
SARC Phone: 304-561-6681
Website: https://www.wv.ng.mil/SAPR/

Survivor Outreach Services Coordinator

Survivor Outreach Service (SOS) logo

Address: 1703 Coonskin Drive, Charleston
Phone: 304-561-6545 x 5
Website: https://www.wv.ng.mil/familyprograms/

Transition Assistance Advisor
Transition Assistance logo

Address: 1703 Coonskin Drive, Charleston
Phone: 304-561-6545 x1 4
Website: https://www.wv.ng.mil/familyprograms/

Yellow Ribbon Program
soldier hugging his family

Address: 1703 Coonskin Drive, Charleston
Phone: 304-561-6755
Website: https://www.wv.ng.mil/familyprograms/

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U.S. Army Reserve
99th Readiness Division

99th Readiness Division insignia

Address: 5231 South Scott Plaza, Fort Dix, NJ 08640
General Inquiries: 609-562-8048
Website:  https://www.usar.army.mil/99thRD/

Religious Support
Phone: 609-562-7452
Email: 00099rdchaplaindirectorate@army.mil

Retirement Service Office
99th Readiness Division
(States: CT, DC, DE, MA, MD, ME, NH, NJ, NY, PA, RI, VA, VT, WV and Europe)
Address: 5231 S Scott Plaza, Fort Dix, NJ
Phone: 609-562-7055 / 7425 / 1668 / 1696
Email: Army99RSO@mail.mil
Website: https://soldierforlife.army.mil/Retirement/ArmyReserve

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For additional state resource information please see the MyArmyBenefits - West Virginia Military and Veterans Benefits fact sheet.

Information on other military installations can be found at the Military Installations and Directories of Services Lookup, Joint Services Support for the National Guard, and the MyAirForce Benefits – West Virginia Military Resource Locator.

Additional information on the Military Health System is available at Health.mil

Additional Housing information is available at Army Housing Online User Services and Homes.mil.

Click here for additional Survivor Outreach Services offices in West Virginia.

For additional help with Suicide Prevention please dial 988

To reach the Sexual Assault Prevention and Response office call the DoD Safe Helpline at 877-995-5247 or toll-free at 202-540-5962. Or contact the VA facilities by calling 1-800-MyVA411 (1-800-698-2411, option 9). 

Document Review Date: 09 November 2023