West Virginia

WEST VIRGINIA

Listed below are West Virginia military installations and military support centers, with full contact information, that can assist you with your benefits. This applies to the entire military community including Active duty, National Guard and Reserve Service Members serving in any branch of the Armed Services in West Virginia or those who claim this state as their home of record. Contact information is also available for Veterans, Families, Retired Service members and Survivors. For additional state benefits go to the West Virginia Military and Veterans Benefits fact sheet.

West Virginia National Guard
U.S. Army Reserve

 West Virginia National Guard
https://www.wv.ng.mil/
 

Information: 304-561-6762
Camp Dawson: 304-791-4301
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DEERS / ID Card / CAC Office
Online Appointments: https://rapids-appointments.dmdc.osd.mil/default.aspx
Website: https://www.dmdc.osd.mil/rsl/appj/site?execution=e1s1

AG HQ West Virginia
 

Address: 1703 Coonskin Dr, Charleston
Phone: 304-561-6822
DSN: 623-6822
Fax: 304-561-6621
Online Appointment Scheduler
Website: https://www.dmdc.osd.mil/rsl/appj/site?siteId=105180

Army Training Site, Camp Dawson
Address: 1001 Army Rd, Bldg 209, Kingwood
Phone: 304-791-4308 / 4148
Online Appointment Scheduler
Website: https://www.dmdc.osd.mil/rsl/appj/site?siteId=171506

Finance
DFAS
 

Phone: 888-332-7411
Customer Service
Self Service – Press 1
Report the Death of a Military Retiree – Press 2
Garnishments – Press 3
Information on Opting into Blended Retirement – Press 4
Pay Inquiries – Press 5
- Travel Pay – Press 5, then option #1
- Military Pay – Press 5, then option #2
- Military Retired and Annuitant Pay – Press 5, then option #3
- Out of Service Debt – Press 5, then option #4
My Pay Website Assistance - Press 6
Retired and Annuitant Pay Correspondence Address – Press 7
Affordable Care Act – Press 8
Website: https://www.dfas.mil/

DFAS Retired Military & Annuitants
Phone: 800-321-1080
Website: https://www.dfas.mil/retiredmilitary.html

Legal
Address: 1703 Coonskin Dr, Charleston
Phone: 304-561-6619
Website: https://www.wv.ng.mil/JAG/

Medical and Dental



Medical
https://www.tricare.mil/mtf?sc_database=web
https://www.tricare.mil/FindDoctor/AllProviderDirectories/Military?sc_database=web

Tricare Service Center

Tricare East
Phone: 1-800-444-5445
Website: https://www.tricare.mil/Home/ContactUs/CallUs/AllContacts
https://www.humanamilitary.com

Tricare Beneficiary Counseling and Assistance Coordinator (BCAC)
Address: Joint Forces HQ - WV National Guard
Phone: 304-552-2938
Tricare BCAC Directory: https://www.tricare.mil/bcacdcao/

Tricare Dental Program
Phone: 1-844-653-4061
Website: https://tricare.mil/Dental.aspx
https://tricare.mil/CoveredServices/Dental/TDP.aspx
https://www.uccitdp.com/
https://www.uccitdp.com/dtwdws/member/landing.xhtml

Benefeds Dental Program-For Retired Service Members
Replaced Tricare Retiree Dental Program as of 12/31/2018
Phone: 1-877-888-3337 (1-877-888-FEDS)
Website: https://www.benefeds.com/
https://www.benefeds.com/Portal/ContactUs?Submit=ContactUs

Army Emergency Relief
Serviced by the American Red Cross, 1-877-272-7337
 

Address: 2530 Crystal Dr, Suite 13161, 13th Fl, Arlington, VA 22202
Phone: 866-878-6378
DSN: 329-2768
Fax: 888-965-2462
Email: https://www.aerhq.org/Contact-Us
Website: https://www.aerhq.org/
https://www.aerhq.org/Office-Locator

Family Programs
Address: Charleston Armory, 1703 Coonskin Dr, Charleston
Phone: 304-561-6480
Website: https://www.wv.ng.mil/familyprograms/

Family Assistance Centers
24-hour Toll Free number - 1-866-986-4326
Website: https://www.wv.ng.mil/familyprograms/

Camp Dawson Family Assistance Center (FAC)
Address: Camp Dawson, 1001 Army Rd, Kingwood
Phone: 304-791-4055

Charleston Family Assistance Center (FAC)
Address: Charleston Armory, 1703 Coonskin Dr, Charleston
Phone: 304-561-6545

Glen Jean Family Assistance Center (FAC)
Address: Glen Jean Armory, 409 Wood Mountain Rd
Phone: 304-201-3221

Lewisburg Family Assistance Center (FAC)
Address: Lewisburg Readiness Center, 635 Industrial Park Rd, Lewisburg
Phone: 304-201-3830

Martinsburg Family Assistance Center (FAC)
Address: Kelly Island Rd, Martinsburg
Phone: 304-201-3753

Education
WVARNG, Education Services Officer
 

Address: 1703 Coonskin Dr, Charleston
Phone: 304-561-6370 / 6361
DSN: 623-6370
Website: https://www.wv.ng.mil/Education/
https://www.goarmyed.com/public/facility_pages/NG_West_Virginia_Education_Services_Office/default.asp

Religious Support
Address: 1703 Coonskin Dr, Charleston
Phone: 304-561-6490
Website: https://www.wv.ng.mil/familyprograms/www.facebook.com/WVNGFAC/

WV ARNG Retirement Services Office
Address: 1703 Coonskin Dr, Charleston
Phone: 304-561-6376 / 6355
DSN: 623-6376
Email: michael.s.lucas13.mil@mail.mil / michael.g.conner.mil@mail.mil

Soldier for Life - Retirement Services Office
See: Kentucky - Ft Knox
Address: Bldg 1384, Rm 102
Phone: 502-624-7236 / 6419 / 4315 / 4641
DSN: 464-7236 / 6419 / 4315 / 4641
Fax: 502-624-4186
Email: usarmy.knox.rso@mail.mil
Website: https://www.knox.army.mil/Garrison/dhr/mpd/mpsb/tss/soldierforlife.aspx

Sexual Assault Response Coordinator
Address: 1703 Coonskin Dr, Charleston
Phone: 304-561-6681
Website: https://www.wv.ng.mil/SAPR/

Survivor Outreach Services Coordinator

Address: 1703 Coonskin Dr, Charleston
Phone: 304-382-1431
Website: https://www.wv.ng.mil/familyprograms/

Transition Assistance Advisor

Address: 1703 Coonskin Dr, Charleston
Phone: 304-561-6711
Website: https://www.wv.ng.mil/familyprograms/

Yellow Ribbon Program
Address: 1703 Coonskin Dr, Charleston
Phone: 304-561-6721 / 6755
Website: https://www.wv.ng.mil/familyprograms/

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U.S. Army Reserve

DEERS / ID Card / CAC Office
Online Appointments: https://rapids-appointments.dmdc.osd.mil/default.aspx
Website: https://www.dmdc.osd.mil/rsl/appj/site?execution=e1s1

Finance / Defense Military Pay Office
DFAS

Phone: 888-332-7411
Customer Service
Self Service – Press 1
Report the Death of a Military Retiree – Press 2
Garnishments – Press 3
Information on Opting into Blended Retirement – Press 4
Pay Inquiries – Press 5
- Travel Pay – Press 5, then option #1
- Military Pay – Press 5, then option #2
- Military Retired and Annuitant Pay – Press 5, then option #3
- Out of Service Debt – Press 5, then option #4
My Pay Website Assistance - Press 6
Retired and Annuitant Pay Correspondence Address – Press 7
Affordable Care Act – Press 8
Website: https://www.dfas.mil/

Retired Military & Annuitants
Phone: 800-321-1080
Website: https://www.dfas.mil/retiredmilitary.html

Medical and Dental

Medical

Military Treatment Facility (MTF)
Website: https://www.tricare.mil/mtf?sc_database=web
https://www.tricare.mil/FindDoctor/AllProviderDirectories/Military?sc_database=web

Tricare Service Center
Tricare East
Phone: 1-800-444-5445
Website: https://www.tricare.mil/Home/ContactUs/CallUs/AllContacts
https://www.humanamilitary.com

Tricare Beneficiary Counseling and Assistance Coordinator (BCAC)
Tricare BCAC Directory: https://www.tricare.mil/bcacdcao/

Dental

Tricare Dental Program
Phone: 1-844-653-4061
Website: https://tricare.mil/Dental.aspx
https://tricare.mil/CoveredServices/Dental/TDP.aspx
https://www.uccitdp.com/

https://www.uccitdp.com/dtwdws/member/landing.xhtml

Benefeds Dental Program-For Retired Service Members
Replaced Tricare Retiree Dental Program as of 12/31/2018
Phone: 1-877-888-3337 (1-877-888-FEDS)
Website: https://www.benefeds.com/
https://www.benefeds.com/Portal/ContactUs?Submit=ContactUs

Army Emergency Relief

AER Headquarters
Address: 2530 Crystal Drive, Suite 13161, 13th Fl, Arlington, VA 22202
Phone: 866-878-6378
DSN: 329-2768
Fax: 888-965-2462
Email: https://www.aerhq.org/Contact-Us
Website: https://www.aerhq.org/
https://www.aerhq.org/Office-Locator

Retirement Service Office
99th Readiness Division
(States: CT, DC, DE, MA, MD, ME, NH, NJ, NY, PA, RI, VA, VT, WV and Europe)

Address: 5231 S Scott Plaza, Fort Dix, 08640
Phone: MAJ Quana Wright - 609-562-1696 / Ms. Shemika Walker
609-562-7055 Fax: 609-562-7632
Email: usarmy.usarc.99-rsc.mbx.retirement-services-office@mail.mil
Website: https://soldierforlife.army.mil/Retirement/reserve-component-retirement-services

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For additional state resource information please see the West Virginia Military and Veterans Benefits fact sheet.

Information on other military installations can be found at the Military Installations and Directories of Services Lookup and National Guard Bureau Joint Services Support Local Community Resource Finder and the 99th Readiness Division .

Additional Housing information is available at Army Housing Online User Services .

Click here for additional Survivor Outreach Services offices in West Virginia.

Document Review Date: 16 April 2019