Listed below are West Virginia military installations and military support centers, with full contact information, that can assist you with your benefits. This applies to the entire military community including Active duty, National Guard and Reserve Service Members serving in any branch of the Armed Services in West Virginia or those who claim this state as their home of record. Contact information is also available for Veterans, Families, Retired Service members and Survivors. For additional state benefits go to the West Virginia Military and Veterans Benefits fact sheet.
Common Resources
West Virginia National Guard
U.S. Army Reserve
DEERS / ID Card / CAC Office
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Website: https://idco.dmdc.osd.mil/idco/
Finance
DFAS
Address: 8899 East 56th Street, Indianapolis, IN
Phone: 888-332-7411
Customer Service
Self Service - Option 1
Report the Death of a Military Retiree - Option 2
Garnishments - Option 3
Pay Inquiries Military | Civilian Debts (Retiree; Annuitant; Military and Travel pay) - Option 4
- Travel Pay - Option 4, then option 1
- Military Retired and Annuitant Pay - Option 4, then option 2
- Military Pay - Option 4, then option 3
myPay Website Assistance - Option 5
Affordable Care Questions - Option 6
Out of Service Debt – 866-912-6488
Website: https://www.dfas.mil
Retired Military & Annuitants
Phone: 800-321-1080
Website: https://www.dfas.mil/retiredmilitary/
Medical and Dental
Medical
Military Treatment Facility (MTF)
Website: https://tricare.mil/mtf?sc_database=web
https://www.tricare.mil/FindDoctor
https://tricare.mil/GettingCare/FindDoctor/AllProviderDirectories
Military Hospitals & Clinics
Website: https://tricare.mil/mtf
https://tricare.mil/Military-Hospitals-and-Clinics
https://tricare.mil/GettingCare/FindDoctor/mtf
John Hopkins Medicine
Available in Maryland, Delaware, Washington DC, and parts of Pennsylvania, Virginia, and West Virginia
Phone: 1-877-546-2620
Website: https://www.hopkinsusfhp.org/
https://www.hopkinsusfhp.org/plan/coverage/service-area/
Tricare Service Center
Tricare East
Phone: 1-800-444-5445
Website: https://www.humanamilitary.com
https://www.humanamilitary.com/contact
https://www.humanamilitary.com/beneficiary/findcare
https://tricare.mil/About/Regions
https://tricare.mil/PatientResources/ContactUs
https://www.tricare.mil/PatientResources/ContactUs/callUs
Tricare Beneficiary Counseling and Assistance Coordinator (BCAC)
Portal: https://milconnect.dmdc.osd.mil/milconnect/
Tricare BCAC Directory: https://tricare.mil/bcacdcao/
MHS (Military Health System) GENESIS
Website: https://my.mhsgenesis.health.mil/pages/home
https://myaccess.dmdc.osd.mil/identitymanagement/app/login
Dental
Tricare Dental Program
Phone: 1-844-653-4061
Website: https://tricare.mil/Dental.aspx
https://www.uccitdp.com/find-a-dentist/#/
https://tricare.mil/CoveredServices/Dental/TDP.aspx
https://www.uccitdp.com/dtwdws/member/landing.xhtml
Federal Employee Dental and Vision Insurance Program (FEDVIP)
Benefeds Dental Program-For Retired Service Members
Address: P.O. Box 797, Greenland, NH 03840-0797
Phone: 1-877-888-3337 (1-877-888-FEDS)
Website: https://www.benefeds.gov
https://www.benefeds.gov/contact
Army Community Services
Army Family Web Portal - Resource Center
Army Emergency Relief
American Red Cross Armed Forces Emergency Services at 877-272-7337
AER Headquarters 
Address: 2530 Crystal Drive, Suite 13161, 13th Fl, Arlington, VA 22202
Phone: 866-878-6378
DSN: 329-2768
Fax: 571-389-8522
Email: https://www.armyemergencyrelief.org/contact/
Website: https://www.armyemergencyrelief.org
https://www.armyemergencyrelief.org/offices/
Education Office
Website: https://www.armyignited.army.mil/student/public/welcome
Sexual Assault DoD Safe Helpline
24/7 Helpline: 877-995-5247
Website: https://www.safehelpline.org/
https://www.safehelpline.org/how-to-get-help
Military Suicide Prevention Crisis Line
24/7 Crisis Line: 1-800-273-8255 x1 or Text: 838255
For Emergencies dial 988
Website: https://www.veteranscrisisline.net/get-help-now/military-crisis-line/
Veterinary Clinics
Website: https://health.mil/Military-Health-Topics/Health-Readiness/Public-Health/Veterinary-Services/Veterinary-Treatment-Facilities
West Virginia National Guard
https://www.wv.ng.mil/
Information: 304-561-6689
Directory
Facebook
X
flickr
Instagram
DEERS / ID Card / CAC Office
Website: https://www.wv.ng.mil/Resources/DEERS-ID-Cards/
AG HQ West Virginia 
Address: 1679 Coonskin Drive, Building 141, Charleston (use 1512 Coonskin on GPS)
Phone: 304-561-6822
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 105180
Army Training Site, Camp Dawson
Address: 1001 Army Road, Building 209, Kingwood
Phone: 304-791-4308
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 171506
AG HQ West Virginia (Deployable 2)
Address: 50-Armory Road, Buckhannon
Phone: 304-473-5203
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 620158
AG HQ West Virginia (Deployable 3)
Address: 77th Brigade Troop Command, 409 Wood Mountain Road, Glen Jean
Phone: 304-201-3232
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 620159
Legal
Address: 1703 Coonskin Drive, Rm 213, Charleston
Phone: 304-561-6619
Website: https://www.wv.ng.mil/JAG/
Family Programs
24-hour Hotline: 1-866-986-4326 / 304-561-6545
Address: Charleston Armory, 1703 Coonskin Drive, Charleston
Phone: 304-561-6545
Website: https://www.wv.ng.mil/familyprograms/
Soldier and Family Readiness Program
24-hour Toll Free number: 1-866-986-4326 x1 / 304-561-6545 x 1
Address: 8832 Point Pleasant Road, Millwood
Phone: 304-201-3885 / 389-4781
Website: https://www.wv.ng.mil/familyprograms/
Resource Guide
Soldier and Family Readiness Specialists
Camp Dawson
Address: Camp Dawson, 1001 Army Road, Kingwood
Phone: 304-791-4078
Charleston
Address: Charleston Armory, 1703 Coonskin Drive, Charleston
Phone: 304-561-6718
Glen Jean
Address: Glen Jean Armory, 409 Wood Mountain Road
Phone: 304-201-3221
Parkersburg
Address: 1500 Blizzard Drive, Parkersville
Phone: 304-561-6107
Summersville
Address: Summersville Armory, 3 Armory Way, Summersville
Phone: 304-201-3830
Child and Youth
Address: 1703 Coonskin Drive, Charleston
Phone: 1-866-986-4326 x2 / 304-561-6545 x2
Website: https://www.wv.ng.mil/familyprograms/
Education
WVARNG Education Services Officer
Address: 1703 Coonskin Drive, Charleston
Phone: 304-561-6361 / 6370
Website: https://www.wv.ng.mil/Education/
Religious Support
Address: 1703 Coonskin Drive, Charleston
Phone: 304-552-6002
Website: https://www.wv.ng.mil/familyprograms/
WVARNG Resilience, Risk Reduction and Suicide Prevention Program
24/7 WVARNG Crisis Line: 304-561-6640
Address: 1703 Coonskin Drive, Charleston
Phone: 304-561-6828
Website: https://www.wv.ng.mil/r3sp/
Facebook
WV ARNG Retirement Services Office
Address: 1703 Coonskin Drive, Charleston
Phone: 304-561-6355 / 6685
Email: ng.wv.wvarng.list.g1-retirement-services@army.mil
Website: https://www.wv.ng.mil/Programs-Benefits/Retirement-Services/
Soldier for Life - Retirement Services Office
See: Kentucky - Fort Knox
Address: Building 1384
Phone: 502-624-6419 / 1280 / 1404 / 4315 / 4171
Email: usarmy.knox.rso@army.mil
Website: https://home.army.mil/knox/about/Garrison/directorate-human-resources/adjutant-general/military-personnel-division/transition-services-branch/soldier-life-rso
Sexual Assault Prevention and Response
24/7 Hotline: 304-541-0573
Address: 1703 Coonskin Drive, Charleston
SAPRO Phone: 304-561-6681
Website: https://www.wv.ng.mil/SAPR/
Survivor Outreach Services Coordinator
Address: 1703 Coonskin Drive, Charleston
Phone: 304-382-1431 / 1-866-986-4326 x5 / 304-561-6545 x5
Website: https://www.wv.ng.mil/familyprograms/
Transition Assistance Advisor
Address: 1703 Coonskin Drive, Charleston
Phone: 1-866-986-4326 x4 / 304-561-6545 x4 / 304-561-6711
Website: https://www.wv.ng.mil/familyprograms/
Victim Advocate
24/7 Hotline: 618-910-7699
Address: 1703 Coonskin Drive, Charleston
Phone: 304-561-6408
Website: https://www.wv.ng.mil/SAPR/
U.S. Army Reserve
99th Readiness Division
Address: 5231 South Scott Plaza, Fort Dix, NJ 08640
General Inquiries: 609-562-8048
Directory
Website: https://www.usar.army.mil/99thRD/
Educational Benefits
Website: https://www.usar.army.mil/Educational-Benefits/
Education Center
Website: https://www.armyignited.army.mil/student/public/welcome
Family Programs
Website: https://www.usar.army.mil/ARFP/
Religious Support
Phone: 609-562-7452
Email: 00099rdchaplaindirectorate@army.mil
Retirement Service Office
99th Readiness Division
(States: CT, DC, DE, MA, MD, ME, NH, NJ, NY, PA, RI, VA, VT, WV and Europe)
Address: 5231 S Scott Plaza, Fort Dix, NJ
Phone: 609-562-7055 / 7425 / 1668
Email: usarmy.usarc.99-rd.mbx.retirement-services-office@army.mil
Website: https://soldierforlife.army.mil/Retirement/ArmyReserve
Suicide Prevention Program
Website: https://www.usar.army.mil/SuicidePrevention/
Survivor Outreach Services
Website: https://www.usar.army.mil/ARFP/SOS/
https://dcsg9.army.mil/sos_staff_Locator
For additional state resource information please see the MyArmyBenefits - West Virginia Military and Veterans Benefits fact sheet.
Information on other military installations can be found at the Military Installations and Directories of Services Lookup, Joint Services Support for the National Guard, and the MyAirForce Benefits – West Virginia Military Resource Locator.
Additional information on the Military Health System is available at Health.mil
Additional Housing information is available at Army Housing Online User Services and Homes.mil.
Click here for additional Survivor Outreach Services offices in West Virginia.
For additional help with Suicide Prevention please dial 988.
To reach the Sexual Assault Prevention and Response office call the DoD Safe Helpline at 877-995-5247 or toll-free at 202-540-5962. Or contact the VA facilities by calling 1-800-MyVA411 (1-800-698-2411, option 9).