Listed below are support centers, with full contact information, that can assist Service members, Veterans, Families, Retired Service members and Survivors.
DEERS / ID Card / CAC Office
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Website: https://idco.dmdc.osd.mil/idco/
Finance / Defense Military Pay Office
DFAS
Address: 8899 East 56th Street, Indianapolis, IN
Phone: 888-332-7411
Customer Service
Self Service – Option 1
Report the Death of a Military Retiree – Option 2
Garnishments – Option 3
Pay Inquiries Military | Civilian Debts (Retiree; Annuitant; Military and Travel pay) – Option 4
- Travel Pay – Option 4, then option 1
- Military Retired and Annuitant Pay – Option 4, then option 2
- Military Pay – Option 4, then option 3
myPay Website Assistance - Option 5
Affordable Care Questions – Option 6
Out of Service Debt – 866-912-6488
Website: https://www.dfas.mil
Retired Military & Annuitants
Phone: 800-321-1080
Website: https://www.dfas.mil/retiredmilitary/
Medical and Dental
Medical
Military Treatment Facility
Military Hospitals & Clinics
https://tricare.mil/Military-Hospitals-and-Clinics
https://tricare.mil/mtf
https://tricare.mil/GettingCare/FindDoctor/mtf
Tricare
Phone: 1-215-942-8393 / 1-877-757-4078
Medical Assistance: 1-877-205-2990 / 215-942-8320
Website: https://www.tricare-overseas.com/contact-us/country?tricareRegion=lat%20am&country=Canada
Tricare Service Center
Regional Call Center (toll-free): 1-877-451-8659
Phone: 1-215-942-8393
Website: https://tricare.mil/PatientResources/ContactUs/CallUs/OverseasResources
Tricare Beneficiary Counseling and Assistance Coordinator (BCAC)
Portal: https://milconnect.dmdc.osd.mil/milconnect/
Tricare BCAC Directory: https://tricare.mil/bcacdcao/
Foreign Medical Program
Phone: 877-345-8179
Website: https://www.va.gov/health-care/foreign-medical-program/
https://www.va.gov/resources/getting-care-through-the-foreign-medical-program/
https://www.va.gov/COMMUNITYCARE/docs/pubfiles/programguides/FMP_Guide.pdf#
https://www.va.gov/COMMUNITYCARE/docs/pubfiles/factsheets/FactSheet_04-02.pdf
MHS (Military Health System) GENESIS
Website: https://my.mhsgenesis.health.mil/pages/home
https://myaccess.dmdc.osd.mil/identitymanagement/app/login
Dental
Tricare Dental Program
CONUS: 844-653-4061
OCONUS: 844-653-4060
OCONUS Toll: 717-888-7400
Website: https://tricare.mil/Dental.aspx
https://www.uccitdp.com/find-a-dentist/#/
https://tricare.mil/CoveredServices/Dental/TDP.aspx
https://www.uccitdp.com/dtwdws/member/landing.xhtml
Federal Employee Dental and Vision Insurance Program (FEDVIP)
Benefeds Dental Program-For Retired Service Members
Address: P.O. Box 797, Greenland, NH 03840-0797
Phone: 1-877-888-3337 (1-877-888-FEDS)
Website: https://www.benefeds.gov
https://www.benefeds.gov/contact
Army Community Services
Army Family Web Portal - Resource Center
Army Emergency Relief
American Red Cross Armed Forces Emergency Services at 877-272-7337
Address: 2530 Crystal Drive, Suite 13161, 13th Fl, Arlington, VA 22202
Phone: 866-878-6378
DSN: 329-2768
Fax: 571-389-8522
Email: https://www.armyemergencyrelief.org/contact/
Website: https://www.armyemergencyrelief.org
https://www.armyemergencyrelief.org/offices/
Army Education Center 
Website: https://www.armyignited.army.mil/student/public/welcome
Sexual Assault DoD Safe Helpline
24/7 Helpline: 877-995-5247
Website:https://www.safehelpline.org/
https://www.safehelpline.org/how-to-get-help
Military Suicide Prevention Crisis Line
24/7 Crisis Line: 1-800-273-8255, x1 or Text: 838255
Website:https://www.veteranscrisisline.net/get-help-now/military-crisis-line/
U.S. Embassy Canada
Address: 490 Sussex Drive, Ottawa
Phone: 613-238-5335
Emergency: 613-238-5335
Fax: 613-241-7845
Email (U.S. Citizen Services): ottawaACS@state.gov
Website: https://ca.usembassy.gov
Facebook
X
Flickr
YouTube
U.S Citizen Services Information
Phone: 613-927-9404
Email: Canada.ACS@gdit-gss.com
Website: https://ca.usembassy.gov/u-s-citizen-services/
https://usacs-info.com/en-ca/
U.S. Consulates
U.S. Consulate - Calgary
Address: 615 Macleod Trail S.E., Rocky Mountain Plaza Building, Calgary, Alberta
Phone: 403-266-8962
Fax: 403-264-6630
Website: https://ca.usembassy.gov/embassy-consulates/calgary/
Facebook
X
Instagram
American Citizen Services
ACS Navigator
U.S. Consulate - Halifax
Address: 1969 Upper Water Street, Halifax, Nova Scotia
Phone: 1-902-429-2480
Website: https://ca.usembassy.gov/embassy-consulates/halifax/
Facebook
X
American Citizen Services
U.S. Citizen Services Navigator
U.S. Consulate - Montreal
Address: 1134 Sainte-Catherine Street West, Montréal, Québec
Phone: 514-398-9695
Fax: 514-398-9748
Website: https://ca.usembassy.gov/embassy-consulates/montreal/
Facebook
X
YouTube
Instagram
American Citizen Services
Phone: 1-438-818-9670
U.S. Citizen Services Navigator
U.S. Consulate - Québec
Address: 2, rue de la Terrasse Dufferin (Vieux Québec, behind Chateau Frontenac), Québec, Québec
Phone: 418-692-2095
Fax: 418-692-4640
Website: English - https://ca.usembassy.gov/embassy-consulates/quebec/
Facebook
X
U.S. Citizen Services
Website: https://ca.usembassy.gov/u-s-citizen-services/
U.S. Consulate - Toronto 
Address: 360 University Avenue, Toronto, Ontario
Phone: 416-595-1700
After Hours Emergency Line: 416-649-2344
Website: https://ca.usembassy.gov/embassy-consulates/toronto/
Facebook
X
Instagram
American Citizen Services
U.S. Citizen Services Navigator
U.S. Consulate - Vancouver
Address: 1075 West Pender Street
Phone: 604-685-4311
Fax: 604-685-7175
Website: https://ca.usembassy.gov/embassy-consulates/vancouver/
Facebook
X
Instagram
U.S. Citizen Services Information
Website: https://ca.usembassy.gov/u-s-citizen-services/
U.S. Consulate - Winnipeg
Address: 201 Portage Avenue, Suite 860
Phone: 1 204-940-1800
Website: https://ca.usembassy.gov/embassy-consulates/winnipeg/
Facebook
X
U.S. Citizen Services
Website: https://ca.usembassy.gov/u-s-citizen-services/
Social Security Administration
Website: https://www.ssa.gov/foreign/canada.htm
Alberta
Great Falls, Montana (DOC 869)
Address: 2008 23rd Street South, Great Falls, MT 59405
Phone: 1-877-583-4114
Fax: 1-833-515-0413
British Columbia
List of Offices
Manitoba
Grand Forks, North Dakota (DOC 707)
Address: 402 Demers Avenue, Suite 300, Grand Forks, ND 58201
Phone: 1-888-617-0456
Fax: 1-833-950-3543
New Brunswick
List of Offices
Newfoundland
Bangor, Maine (DOC 002)
Address: 202 Harlow Street, Room 208, Bangor, ME 04401
Phone 1-877-405-1448
Fax: 1-833-950-3577
Northwest Territories and Territory of Nunavut
Juneau, Alaska (DOC 996)
Address: Federal Building, 709 W. 9th Street, Room 231, Juneau, AK 99801
Phone: 1-800-478-7124
Fax: 1-833-950-2928
Nova Scotia
Bangor, Maine (DOC 002)
Address: 202 Harlow Street, Room 208, Bangor, ME 04401
Phone 1-877-405-1448
Fax: 1-833-950-3577
Ontario
List of Offices
Prince Edward Island
Bangor, Maine (DOC 002)
Address: 202 Harlow Street, Room 208, Bangor, ME 04401
Phone: 1-877-405-1448
Fax: 1-833-950-3577
Québec
List of Offices
Saskatchewan
Minot, North Dakota (DOC 706)
Address: 1414 20th Avenue, S.W., Minot, North Dakota 58701
Phone: 1-866-415-3193
Fax: 1-833-950-3541
Yukon
Juneau, Alaska (DOC 996)
Address: Federal Building, 709 W. 9th Street, Room 231, Juneau, AK 99801
Phone: 1-800-478-7124
Fax: 1-833-950-2928
Services are also available at the closest installation in the U.S.
For additional information please see:
British Columbia -Washington: Joint Base Lewis-McChord, Alaska: Joint Base Elmendorf-Richardson (JBER)
Alberta - Washington: Joint Base Lewis-McChord, Montana: Malmstrom AFB
Saskatchewan - Washington: Joint Base Lewis-McChord, Montana: Malmstrom AFB
Manitoba -Wisconsin: Fort McCoy
Ontario - New York: Fort Drum
Québec - New York: Fort Drum
New Brunswick, Newfoundland /Labrador, Nova Scotia, Prince Edward Island - New York: Fort Drum and Massachusetts: Devens Reserve Forces Training Area and Hanscom AFB
Yukon, Northwest and Nuanvut Territory - Alaska: Fort Greely, Fort Wainwright, Joint Base Elmendorf-Richardson (JBER)
Additional resource information is available at the U.S. Department of State.
Information on other military installations can be found at the Military Installations and Directories of Services Lookup, MyArmyBenefits Resource Locator, MyAirForceBenefits Resource Locator, U.S. Army Reserve and the Joint Services Support for the National Guard.