Listed below are Massachusetts military installations and military support centers, with full contact information, that can assist you with your benefits. This applies to the entire military community including Active duty, National Guard and Reserve Service Members serving in any branch of the Armed Services in Massachusetts or those who claim this state as their home of record. Contact information is also available for Veterans, Families, Retired Service members and Survivors. For additional state benefits go to the MyArmyBenefits – Massachusetts Military and Veteran Benefits Fact Sheet.
Natick Soldiers Systems Center
Devens Reserve Forces Training Area
Massachusetts National Guard
U.S. Army Reserve
Natick Soldiers Systems Center
USAG Natick
https://home.army.mil/natick/
https://www.army.mil/natick
Information: 508-206-4023
Facebook
Twitter
YouTube
DEERS / ID Card / CAC Office
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/#/locator
Website: https://idco.dmdc.osd.mil/idco/#/
USA Soldiers Systems Center
Address: 10 General Greene Avenue, Building 1
Phone: 508-206-4030
Website: https://home.army.mil/natick/index.php/about/deersid-cards
Site ID: 171077
Finance/Defense Military Pay Office
DFAS
Phone: 888-332-7411 select option
Customer Service
Self Service - Press 1
Report the Death of a Military Retiree - Press 2
Garnishments - Press 3
Pay Inquiries - Press 4
- Travel Pay - Press 4, then option #1
- Military Retired and Annuitant Pay - Press 4, then option #2
- Military Pay - Press 4, then option #3
- Out of Service Debt - Press 4, then option #4
My Pay Website Assistance - Press 5
Affordable Care Act - Press 6
Website: https://www.dfas.mil/
DFAS Retired Military & Annuitants
Phone: 800-321-1080
Website: https://www.dfas.mil/RetiredMilitary/
Medical and Dental
There are no Medical or Dental Services on USAG Natick
Medical
Military Treatment Facility (MTF)
https://www.tricare.mil/mtf?sc_database=web
https://www.tricare.mil/FindDoctor/AllProviderDirectories/Military?sc_database=web
66th Medical Clinic
Address: at Hanscom Air Force Base, Building #1900, 90 Vandenberg Drive
Phone: 781-225-6789
DSN: 845-6789
Website: https://www.airforcemedicine.af.mil/MTF/Hanscom/
https://tricare.mil/mtf/view.aspx?id=15
Tricare Service Center
Tricare East
Phone: 1-800-444-5445
Website: https://www.humanamilitary.com/
https://www.humanamilitary.com/about-us/contact-us
https://tricare.mil/Home/ContactUs/CallUs/AllContacts
https://tricare.mil/ContactUs/CallUs/TROs
https://tricare.mil/ContactUs/CallUs.aspx
Tricare Beneficiary Counseling and Assistance Coordinator (BCAC)
Address: Hanscom Air Force Base, 66th Medical Group
Phone: 781-225-6198
Fax: 781-225-2576
Tricare BCAC Directory: https://tricare.mil/bcacdcao/
Dental
Troop Dental Clinic
No Dental Services on USAG Natick
Address: at Hanscom Air Force Base, Building 1900, 90 Vandenberg Drive
Phone: 781-225-6324
DSN: 845-6324
Website:
https://www.hanscom.af.mil/About-Us/Fact-Sheets/Display/Article/379484/dental-clinic/
https://www.airforcemedicine.af.mil/MTF/Hanscom/Clinics-Services/
Tricare Dental Program
Phone: 1-844-653-4061
Website: https://tricare.mil/Dental.aspx
https://tricare.mil/CoveredServices/Dental/TDP.aspx
https://www.uccitdp.com/dtwdws/member/landing.xhtml
Benefeds Dental Program-For Retired Service Members
Replaced Tricare Retiree Dental Program as of 12/31/2018
Phone: 1-877-888-3337 (1-877-888-FEDS)
Website: https://www.benefeds.com/
Army Community Service
Address: 10 General Greene Avenue, Building 1
Phone: 508-206-4026
Website: https://home.army.mil/natick/index.php/my-fort/all-services/army-community-service
https://natick.armymwr.com/programs/army-community-service1
Army Emergency Relief
Address: 10 General Greene Ave, Building 1
Phone: 508-206-4026
Website: https://home.army.mil/natick/index.php/my-fort/all-services/army-community-service/army-emergency-relief-aer
AER Headquarters
Address: 2530 Crystal Drive, Suite 13161, 13th Fl, Arlington, VA 22202
Phone: 866-878-6378
DSN: 329-2768
Fax: 888-965-2462
Email: https://www.armyemergencyrelief.org/contact/
Website: https://www.armyemergencyrelief.org/
https://www.armyemergencyrelief.org/offices/
Exceptional Family Member Program
Address: 10 General Greene Avenue, Building 1
Phone: 508-206-4026
Website: https://home.army.mil/natick/index.php/my-fort/all-services/army-community-service/exceptional-family-member-program-efmp
Housing - there is no government housing on NSSC, please use:
https://home.army.mil/natick/index.php/my-fort/newcomers
Hanscom Base Housing Office
Address: 101 Northbridge Road
Phone: 781-225-5638
Email: hanscom.housing.privatization@us.af.mil
Website: https://www.housing.af.mil/Units/Hanscom/
Family Housing
Address: 101 Northbridge Road
Phone: 888-896-5772- / 781-861-5062
Email
Website: http://www.hanscomfamilyhousing.com/
Facebook
Unaccompanied Housing
Address: 71 Grenier Street
Phone: 781-225-2219
Fax: 781-225-3913
Website: https://www.housing.af.mil/Units/Hanscom/
Relocation Readiness Program
Address: 10 General Greene Avenue, Building 1
Phone: 508-206-4026
Website: https://home.army.mil/natick/index.php/my-fort/all-services/army-community-service/rrp
Better Opportunities for Single Soldiers Program
Phone: 508-206-4104
Website: https://natick.armymwr.com/programs/boss
Morale, Welfare and Recreation
Address: 15 General Green Avenue, Building 32
Phone: 508-206-4105
Website: https://natick.armymwr.com/
Outdoor Recreation
Address: 10 General Green Avenue, Building 32
Phone: 508-206-4104
Website https://natick.armymwr.com/programs/outdoor-recreation-areas
Equipment Rental
Address: 15 General Green Avenue, Building 32
Website: https://natick.armymwr.com/programs/equipment-rental
Sports and Fitness
CPT James Burt Fitness Center
Address: 10 General Green Avenue, Building 14
Phone: 508-206-4098
Website: https://natick.armymwr.com/programs/burt-building-fitness-center
Religious Support Office
Website: https://home.army.mil/natick/index.php/my-fort/all-services/chaplains
https://home.army.mil/natick/index.php/my-fort/all-services/chaplains-1
Sexual Harassment/Assault Response and Prevention Program
24/7 Hotline: 508-395-9141
Address: 10 General Greene Avenue, Building 1
SARC Phone: 508-206-4090
Website: https://home.army.mil/natick/index.php/my-fort/all-services/sharp
https://natick.armymwr.com/programs/sexual-harrassmentassault-response-prevention-program
Devens Reserve Forces Training Area
https://home.army.mil/devens/
Information: 978-615-6067
Prefix: 796-XXXX - DSN 256-XXXX
Phonebook
Facebook
Twitter
DEERS / ID Card / CAC Office
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/#/locator
Website: https://idco.dmdc.osd.mil/idco/#/
99th Readiness Division
Address: 61 Quebec Street, Building 683
Phone: 978-615-6140
Site ID: 150376
Finance/Defense Military Pay Office
DFAS
Phone: 888-332-7411
Customer Service
Self Service - Press 1
Report the Death of a Military Retiree - Press 2
Garnishments - Press 3
Pay Inquiries - Press 4
- Travel Pay - Press 4, then option #1
- Military Retired and Annuitant Pay - Press 4, then option #2
- Military Pay - Press 4, then option #3
- Out of Service Debt - Press 4, then option #4
My Pay Website Assistance - Press 5
Affordable Care Act - Press 6
Website: https://www.dfas.mil/
DFAS Retired Military & Annuitants
Phone: 800-321-1080
Website: https://www.dfas.mil/RetiredMilitary/
Legal
Address: 43 Quebec Street, Building 680
Phone: 978-479-2032 / 615-6033 / 6032
Website: https://home.army.mil/devens/index.php/Misson%20and%20Vision/Garrison/legal-assistance-office
Hanscom Air Force Base
Address: 20 Schilling Circle, Building #1305
Phone: 781-225-1410
DSN: 845-1410
Website: https://www.hanscom.af.mil/Units/Hanscom-Legal-Office/
Medical and Dental
There are no Medical or Dental Services on Fort Devens
https://home.army.mil/devens/index.php/my-fort/soldiers/medicaldental
Medical
Military Treatment Facility (MTF)
https://www.tricare.mil/mtf?sc_database=web
https://www.tricare.mil/FindDoctor/AllProviderDirectories/Military?sc_database=web
66th Medical Clinic
Address: at Hanscom Air Force Base, Building #1900, 90 Vandenberg Drive
Phone: 781-225-6789
DSN: 845-6789
Website: https://www.airforcemedicine.af.mil/MTF/Hanscom/
https://tricare.mil/mtf/view.aspx?id=15
Tricare Service Center
Tricare East
Phone: 1-800-444-5445
Website: https://www.humanamilitary.com/
https://www.humanamilitary.com/about-us/contact-us
https://tricare.mil/Home/ContactUs/CallUs/AllContacts
https://tricare.mil/ContactUs/CallUs/TROs
https://tricare.mil/ContactUs/CallUs.aspx
Tricare Beneficiary Counseling and Assistance Coordinator (BCAC)
Address: Hanscom Air Force Base, 66th Medical Group
Phone: 781-225-6198 / 6203
Fax: 781-225-2576
Tricare BCAC Directory: https://tricare.mil/bcacdcao/
Dental
Troop Dental Clinic
No Dental Services on RFTA Devens
Address: at Hanscom Air Force Base, Building 1900, 90 Vandenberg Drive
Phone: 781-225-6324
DSN: 845-6324
Website: https://home.army.mil/devens/index.php/my-fort/soldiers/medicaldental
https://www.hanscom.af.mil/About-Us/Fact-Sheets/Display/Article/379484/dental-clinic/
Tricare Dental Program
Phone: 1-844-653-4061
Website: https://tricare.mil/Dental.aspx
https://tricare.mil/CoveredServices/Dental/TDP.aspx
https://www.uccitdp.com/dtwdws/member/landing.xhtml
Benefeds Dental Program-For Retired Service Members
Replaced Tricare Retiree Dental Program as of 12/31/2018
Phone: 1-877-888-3337 (1-877-888-FEDS)
Website: https://www.benefeds.com/
Army Community Service
Office is now Closed
Army Emergency Relief
AER Headquarters
Address: 2530 Crystal Drive, Suite 13161, 13th Fl, Arlington, VA 22202
Phone: 866-878-6378
DSN: 329-2768
Fax: 888-965-2462
Email: https://www.armyemergencyrelief.org/contact/
Website: https://www.armyemergencyrelief.org/
https://www.armyemergencyrelief.org/offices/
Army Education Center
Address: Building # 666, 30 Quebec Street
Phone: 978-615-6246 / 6248
Website: https://home.army.mil/devens/index.php/my-fort/soldiers/education
https://www.armyignited.com/app/
Child and Youth Services
Facebook
Twitter
Child Development Center
Address: Building #1994, Hanscom Air Force Base
Phone: 781-225-6129
DSN: 845-6129
Website: https://www.hanscomfss.com/child-development-center
Family Child Care
Address: Building #1994, Hanscom Air Force Base
Phone: 781-225-6121
Family Child Care Hotline: 781-225-6129
Website: https://www.hanscomfss.com/family-child-care
School Age Program
Address: Building #1999, Hanscom Air Force Base
Phone: 781-225-6051
Website: https://www.hanscomfss.com/school-age-program
School Liaison
Address: 10 Kirtland Street, Building #1240, Hanscom Air Force Base
Phone: 781-225-2765
DSN: 845-2765
Website: https://www.hanscomfss.com/school-liaison-office
Youth Programs
Address: Building #1993, Hanscom Air Force Base
Phone: 781-225-6043
DSN: 845-6043
Website:
Housing - there is no government housing on RFTA Devens, please use:
https://home.army.mil/devens/index.php/my-fort/for-families/ACS
Hanscom Base Housing Office
Address: 101 Northbridge Road
Phone: 781-225-5638
Email: hanscom.housing.privatization@us.af.mil
Website: https://www.housing.af.mil/Units/Hanscom/
Family Housing
Address: 101 Northbridge Road
Phone: 888-896-5772 / 781-861-5062
Fax: 781-274-7717
Email
Website: http://www.hanscomfamilyhousing.com/
Facebook
Unaccompanied Housing
Address: 71 Grenier Street
Phone: 781-225-2219
Fax: 781-225-3913
Website: https://www.housing.af.mil/Units/Hanscom/
Relocation Readiness Program
Website: https://home.army.mil/devens/index.php/my-fort/for-families/relocation
Morale, Welfare and Recreation
Address: Hanscom Air Force Base Force Support Squadron, Building #1305, 20 Schilling Circle
Email: hanscom.services.online@us.af.mil
Website: https://www.hanscomfss.com/
Directory
Facebook
Twitter
Instagram
Tickets and Tours
Address: Hanscom Air Force Base, Building #1530
Phone: 781-225-6505
Email: HanscomITT@gmail.com
Website: https://www.hanscomfss.com/tickets-tours
Outdoor Recreation
Address: Hanscom Air Force Base, Building #1530
Phone: 781-225-6621
Website: https://www.hanscomfss.com/outdoor-recreation
FamCamp
Address: 1003 South Road, Bedford
Phone: 781-225-3953
Website: https://www.hanscomfss.com/famcamp
Fitness Center
Address: Building # 685
Phone: 978-615-6088
Website: https://home.army.mil/devens/index.php/Misson%20and%20Vision/Garrison/fort-devens-mwr
Retirement Services Office
See: New York, West Point
Address: West Point, 622 Swift Road, Rm 128
Phone: 845-938-4217 / 2355
DSN: 688-4217 / 2355
Email: RSO@usma.army.mil
Website: https://home.army.mil/westpoint/index.php/about/Garrison/directorate-human-resources/military-personnel-division/military-personnel-division/transition-services-branch-tsb
Sexual Harassment/Assault Response and Prevention Program
24/7 Hotline: 609-562-3849 (Ft Dix)
Website: https://home.army.mil/devens/index.php/Misson%20and%20Vision/Garrison/sharp
Hanscom AFB
24/7 Hotline: 781-225-7272
Phone: 781-225-6401 / 3541
Email: Hanscom.SAPR@us.af.mil
Website: https://www.hanscom.af.mil/About-Us/Sexual-Assault-Prevention-and-Response-Program/
Veterinary Treatment Facility - there is no Veterinary service on RFTA Devens, please use:
Hanscom AFB
Address: 1216 Kirkland Street
Phone: 781-225-2772
Website: https://home.army.mil/devens/index.php/my-fort/for-families/pets
https://phc.amedd.army.mil/organization/Pages/VtfDetails.aspx?VtfID=68
Massachusetts National Guard
https://www.massnationalguard.org/
2 Randolph Road
Hanscom AFB, MA 01731
Information: 339-202-3999
Facebook
Twitter
Flickr
Instagram
YouTube
DEERS / ID Card / CAC Office
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/#/locator
Website: https://idco.dmdc.osd.mil/idco/#/
AG HQ Massachusetts
Address: 2 Randolph Road, Building 1505, Hanscom AFB
Phone: 339-202-3002
Site ID: 150559
Finance
DFAS
Address: 8899 East 56th Street
Phone: 888-332-7411
Customer Service
Self Service - Press 1
Report the Death of a Military Retiree - Press 2
Garnishments - Press 3
Pay Inquiries - Press 4
- Travel Pay - Press 4, then option #1
- Military Retired and Annuitant Pay - Press 4, then option #2
- Military Pay - Press 4, then option #3
- Out of Service Debt - Press 4, then option #4
My Pay Website Assistance - Press 5
Affordable Care Act - Press 6
Website: https://www.dfas.mil/
DFAS Retired Military & Annuitants
Phone: 800-321-1080
Website: https://www.dfas.mil/RetiredMilitary/
Legal
685th Trial Defense Services
Address: 2 Randolph Road, Hanscom AFB
Phone: 339-202-3097
Email: ng.ma.marng.mbx.tds@mail.mil
Website: https://www.massnationalguard.org/index.php/resources/trial-defense-service.html
Medical and Dental
Medical
Military Treatment Facility (MTF)
https://www.tricare.mil/mtf?sc_database=web
https://www.tricare.mil/FindDoctor/AllProviderDirectories/Military?sc_database=web
Tricare Service Center
Tricare East
Phone: 1-800-444-5445
Website: https://www.humanamilitary.com/
https://www.humanamilitary.com/about-us/contact-us
https://tricare.mil/Home/ContactUs/CallUs/AllContacts
https://tricare.mil/ContactUs/CallUs/TROs
https://tricare.mil/ContactUs/CallUs.aspx
Tricare Beneficiary Counseling and Assistance Coordinator (BCAC)
Tricare BCAC Directory: https://tricare.mil/bcacdcao/
Dental
Tricare Dental Program
Phone: 1-844-653-4061
Website: https://tricare.mil/Dental.aspx
https://tricare.mil/CoveredServices/Dental/TDP.aspx
https://www.uccitdp.com/dtwdws/member/landing.xhtml
Benefeds Dental Program-For Retired Service Members
Replaced Tricare Retiree Dental Program as of 12/31/2018
Phone: 1-877-888-3337 (1-877-888-FEDS)
Website: https://www.benefeds.com/
Massachusetts National Guard Education Services
Address: 2 Randolph Road, Bedford
Phone: 339-202-3171 / 9419
Fax: 508-968-5906
Email: ng.ma.maarng.mbx.education-ma@mail.mil
https://www.massnationalguard.org/index.php/resources/education.html
https://www.armyignited.com/app/
Massachusetts National Guard Family Programs Office
Address: 14 Minuteman Lane, Wellesley
Phone: 339-202-4800
Fax: 339-202-4898
Email: MANGFamily@aol.com
Website: https://www.massnationalguard.org/index.php/resources/family-programs.html
Family Assistance Centers
Website: https://www.massnationalguard.org/index.php/resources/family-programs.html
JFHQ - Hanscom
Phone: 781-760-0727 / 339-202-3147
Fax: 339-202-0008
Taunton Armory
Phone: 781-552-0931 / 508-823-8024
Fax: 508-823-0892
Springfield Armory
Phone: 781-771-7285 / 339-202-5594
Fax: 508-233-7955
Worcester Armory
Phone: 781-771-5632 / 339-202-4398
Fax: 508-753-3165
Wellesley Armory
Phone: 781-771-7137 / 339-202-4811
Fax: 339-202-4898
Soldier and Family Readiness Group
Website: https://www.massnationalguard.org/index.php/resources/family-programs.html
Senior FRSA
Phone: 339-202-5592
Region #,1 Rehoboth
Phone: 339-202-5291
Region #2, Wellesley
Phone: 339-202-4808
Region #3, Springfield
Phone: 339-202-5593
Financial Assistance
Website: https://www.massnationalguard.org/index.php/resources/family-programs.html
Army Emergency Relief
Serviced by the American Red Cross, 1-877-272-7337
Address: 2530 Crystal Drive, Suite 13161, 13th Fl, Arlington, VA 22202
Phone: 866-878-6378
DSN: 329-2768
Fax: 888-965-2462
Email: https://www.armyemergencyrelief.org/contact/
Website: https://www.armyemergencyrelief.org/
https://www.armyemergencyrelief.org/offices/
Religious Support
Phone: 508-328-2670
Website: https://www.massnationalguard.org/index.php/resources/chaplain-s-office.html
Massachusetts ARNG Retirement Services Office
Address: 2 Randolph Road, Hanscom AFB
Phone: 339-202-3130 / 3167
Email: ng.ma.maarng.mbx.j1-retirement-services@mail.mil
Sexual Assault Prevention and Response
24/7 Hotline: 508-889-6644
Phone: 339-202-3111
Website: https://www.massnationalguard.org/index.php/resources/sexual-assault-prevention-and-response.html
Suicide Prevention
Website: https://www.massnationalguard.org/index.php/resources/suicide-prevention.html
U.S. Army Reserve
DEERS / ID Card / CAC Office
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/#/locator
Website: https://idco.dmdc.osd.mil/idco/#
99 th Readiness Division
Address: 61 Quebec Street, Devens, Building #683, Rm 1
Phone: 978-615-6140
Site ID: 150376
Finance
DFAS
Address: 8899 East 56th Street
Phone: 888-332-7411
Customer Service
Self Service - Press 1
Report the Death of a Military Retiree - Press 2
Garnishments - Press 3
Pay Inquiries - Press 4
- Travel Pay - Press 4, then option #1
- Military Retired and Annuitant Pay - Press 4, then option #2
- Military Pay - Press 4, then option #3
- Out of Service Debt - Press 4, then option #4
My Pay Website Assistance - Press 5
Affordable Care Act - Press 6
Website: https://www.dfas.mil/
DFAS Retired Military & Annuitants
Phone: 800-321-1080
Website: https://www.dfas.mil/RetiredMilitary/
Medical and Dental
Medical
Military Treatment Facility (MTF)
https://www.tricare.mil/mtf?sc_database=web
https://www.tricare.mil/FindDoctor/AllProviderDirectories/Military?sc_database=web
Tricare Service Center
Tricare East
Phone: 1-800-444-5445
Website: https://www.humanamilitary.com/
https://www.humanamilitary.com/about-us/contact-us
https://tricare.mil/Home/ContactUs/CallUs/AllContacts
https://tricare.mil/ContactUs/CallUs/TROs
https://tricare.mil/ContactUs/CallUs.aspx
Tricare Beneficiary Counseling and Assistance Coordinator (BCAC)
Tricare BCAC Directory: https://tricare.mil/bcacdcao/
Dental
Tricare Dental Program
Phone: 1-844-653-4061
Website: https://tricare.mil/Dental.aspx
https://tricare.mil/CoveredServices/Dental/TDP.aspx
https://www.uccitdp.com/dtwdws/member/landing.xhtml
Benefeds Dental Program-For Retired Service Members
Replaced Tricare Retiree Dental Program as of 12/31/2018
Phone: 1-877-888-3337 (1-877-888-FEDS)
Website: https://www.benefeds.com/
Army Emergency Relief
Serviced by the American Red Cross, 1-877-272-7337
Address: 2530 Crystal Drive, Suite 13161, 13th Fl, Arlington, VA 22202
Phone: 866-878-6378
DSN: 329-2768
Fax: 888-965-2462
Email: https://www.armyemergencyrelief.org/contact/
Website: https://www.armyemergencyrelief.org/
https://www.armyemergencyrelief.org/offices/
99th Readiness Division East MA Army Reserve Education Center
Address: 30 Quebec Street, Building 666, RFTA Devens
Phone: 978-615-6246 / 6248
Website: https://www.armyignited.com/app/
Retirement Service Office
99th Readiness Division
(States: CT, DC, DE, MA, MD, ME, NH, NJ, NY, PA, RI, VA, VT, WV and Europe)
Address: 5231 S Scott Plaza, Fort Dix, NJ 08640 ATTN: DHR/RSO
Phone: 609-562-1696 / 609-562-7055
Fax: 609-562-7632
Email: Army99RSO@mail.mil
Website: https://soldierforlife.army.mil/Retirement/ArmyReserve
https://soldierforlife.army.mil/Retirement/US-Army-Reserve-and-Army-National-Guard
Services may also be available at Hanscom AFB and Westover ARB .
For additional state resource information, please see the MyArmyBenefits - Massachusetts Military and Veteran Benefits Fact Sheet .
Information on other military installations can be found at the 99 th Readiness Division, Military Installations and Directories of Services Lookup, MyAirForce Benefits Resource Locator-Massachusetts and Joint Services Support for the National Guard .
Additional Housing information is available at Army Housing Online User Services and Homes.mil .