Massachusetts Military Installations - Contact Information

Share on Facebook Share on X Share on LinkedIn

Listed below are Massachusetts military installations and military support centers, with full contact information, that can assist you with your benefits. This applies to the entire military community including Active duty, National Guard and Reserve Service Members serving in any branch of the Armed Services in Massachusetts or those who claim this state as their home of record. Contact information is also available for Veterans, Families, Retired Service members and Survivors. For additional state benefits go to the MyArmyBenefits – Massachusetts Military and Veteran Benefits Fact Sheet.

Common Resources
Natick Soldiers Systems Center
Devens Reserve Forces Training Area
Massachusetts National Guard
U.S. Army Reserve

 

Common Resources

DEERS / ID Card / CAC Office
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Website: https://idco.dmdc.osd.mil/idco/

Finance
DFAS
DFAS Insignia

Phone: 888-332-7411
Customer Service
Self Service - Option 1
Report the Death of a Military Retiree - Option 2
Garnishments - Option 3
Pay Inquiries Military | Civilian Debts (Retiree; Annuitant; Military and Travel pay) - Option 4
- Travel Pay - Option 4, then option 1
- Military Retired and Annuitant Pay - Option 4, then option 2
- Military Pay - Option 4, then option 3
myPay Website Assistance - Option 5
Affordable Care Questions - Option 6
Out of Service Debt - 866-912-6488
Website: https://www.dfas.mil

Retired Military & Annuitants
Phone: 800-321-1080
Website: https://www.dfas.mil/retiredmilitary/

Medical and Dental

Medical

Military Treatment Facility (MTF)
Website: https://tricare.mil/mtf?sc_database=web
https://www.tricare.mil/GettingCare/FindDoctor
https://tricare.mil/GettingCare/AllProviderDirectories 

Military Hospitals & Clinics
https://tricare.mil/mtf

Tricare Service Center
Tricare East
Phone: 1-800-444-5445
Website: https://www.humanamilitary.com/
https://www.humanamilitary.com/contact 
https://tricare.mil/About/Regions
https://tricare.mil/PatientResources/ContactUs

Tricare Beneficiary Counseling and Assistance Coordinator (BCAC)
Portal: https://milconnect.dmdc.osd.mil/milconnect/
Tricare BCAC Directory: https://tricare.mil/bcacdcao/

MHS (Military Health System) GENESIS 
Website: https://my.mhsgenesis.health.mil/pages/home

Dental

Tricare Dental Program
Phone: 1-844-653-4061
Website: https://tricare.mil/Dental.aspx
https://www.uccitdp.com/find-a-dentist/#/
https://tricare.mil/CoveredServices/Dental/TDP.aspx
https://www.uccitdp.com/dtwdws/member/landing.xhtml

Federal Employee Dental and Vision Insurance Program (FEDVIP)
Benefeds Dental Program-For Retired Service Members
Address:  P.O. Box 797, Greenland, NH 03840-0797 
Phone: 1-877-888-3337 (1-877-888-FEDS)
Website: https://www.benefeds.com/
https://www.benefeds.com/contact

Army Community Services 
Army Family Web Portal - Resource Center     

Army Family Web Portal   

Army Emergency Relief
AER Headquarters
Army Emergency Relief logo

Address: 2530 Crystal Drive, Suite 13161, 13th Fl, Arlington, VA 22202
Phone: 866-878-6378
DSN: 329-2768
Fax: 571-389-8522
Email: https://www.armyemergencyrelief.org/contact/
Website: https://www.armyemergencyrelief.org
https://www.armyemergencyrelief.org/offices/

American Red Cross Armed Forces Emergency Services at 877-272-7337 

Education Office
Ignited logo

Website:  https://www.armyignited.army.mil/
https://www.armyignited.army.mil/student/public/welcome

Sexual Assault DoD Safe Helpline
24/7 Helpline: 877-995-5247
Website: https://www.safehelpline.org/
https://www.safehelpline.org/how-to-get-help

Military Suicide Prevention Crisis Line
24/7 Crisis Line: 1-800-273-8255 x1 or Text: 838255
For Emergencies dial 988
Website: https://www.veteranscrisisline.net/get-help-now/military-crisis-line/

Veterinary Clinics
Website: https://health.mil/Military-Health-Topics/Health-Readiness/Public-Health/Veterinary-Services/Veterinary-Treatment-Facilities

Back to top

 

 

Natick Soldiers Systems Center
USAG Natick
Natick Soldiers System Center insignia USAG Natick aeiral picture

https://home.army.mil/natick/
https://www.army.mil/natick
Facebook

DEERS / ID Card / CAC Office
USA Soldiers Systems Center
Address: 10 General Greene Avenue, Building 1
Phone: 508-206-4030
Website: https://home.army.mil/natick/index.php/about/deersid-cards
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 171077

Medical and Dental
There are no Medical or Dental Services on USAG Natick

Medical

Military Treatment Facility (MTF)

66th Medical Clinic

66th Medical Clinic

Address: at Hanscom Air Force Base, 90 Vandenberg Drive, Building 1900
Phone: 781-225-6173
Refills: 781-225-2592
Website: https://hanscom.tricare.mil/

Pharmacy
Address: at Hanscom Air Force Base, 90 Vandenberg Drive, Building 1900
Phone: 781-225-6324
Website: https://hanscom.tricare.mil/Health-Services/Pharmacy

Dental

Troop Dental Clinic
No Dental Services on USAG Natick
Address: at Hanscom Air Force Base, Building 1900, 90 Vandenberg Drive
Phone: 781-225-6324
DSN: 845-6324
Website: https://hanscom.tricare.mil/Health-Services/Dental

Army Community Service (ACS)
Natick Soldiers System Center Bldg 1

Address: 10 General Greene Avenue, Building 1
Phone: 508-206-4026
Email
Website: https://home.army.mil/natick/my-fort/all-services/army-community-service
https://natick.armymwr.com/programs/acs

Army Emergency Relief (AER)
Army Emergency Relief logo

Address: 10 General Greene Ave, Building 1
Phone: 508-206-4026
Website: https://home.army.mil/natick/index.php/my-fort/all-services/army-community-service/army-emergency-relief-aer

Employment Readiness Program (ERP)
Address: 10 General Greene Avenue, Building 1
Phone: 508-206-4026
Email
Website: https://natick.armymwr.com/programs/employment-readiness-program

Exceptional Family Member Program (EFMP)
Address: 10 General Greene Avenue, Building 1
Phone: 508-206-4026
Website: https://natick.armymwr.com/programs/acs/exeptional-familymember-program

Family Advocacy Program (FAP)
Address: 10 General Greene Avenue, Building 1
Phone: 508-206-4026
Website:  https://natick.armymwr.com/programs/acs/family-advocacy

Housing
housing subdivision
Email: nati-housing@conus.army.mil
Website: https://home.army.mil/natick/my-fort/all-services/housing   

Relocation Readiness Program
Address: 10 General Greene Avenue, Building 1
Phone: 508-206-4026
Website: https://natick.armymwr.com/programs/acs 

Better Opportunities for Single Soldiers Program (BOSS)
Better Opportunities for Single Soldiers (BOSS) Logo
Phone: 508-206-4104
Website: https://natick.armymwr.com/programs/boss

Morale, Welfare and Recreation
Address: 10 General Green Avenue, Building 38
Phone: 508-206-4104 / 4105
Directory
Website: https://natick.armymwr.com/

Outdoor Recreation
Outdoor Recreation

Address: 10 General Green Avenue, Building 38
Phone: 508-206-4104 / 4118
Website https://natick.armymwr.com/programs/outdoor-recreation-areas

Equipment Rental
Address: 10 General Green Avenue, Building 38
Website: https://natick.armymwr.com/programs/equipment-checkout-center

Lake Cochituate Beach
Address: 10 General Green Avenue, Behind Building 38
Phone: 508-206-4104
Email

Website: https://natick.armymwr.com/programs/beach-area

Sports and Fitness

CPT James Burt Fitness Center
Address: 10 General Green Avenue, Building 14
Phone: 508-206-4098
Email
Website: https://natick.armymwr.com/programs/burt-building-fitness-center

Religious Support Office
Address: 10 General Greene Avenue, Building 1
Phone: 508-206-3011 / 3012
Website:  https://home.army.mil/natick/my-fort/all-services/chaplains-1 

Sexual Harassment/Assault Response and Prevention Program (SHARP)
24/7 Hotline: 508-395-9141

sign that says "Bystander intervention starts with you"

Address:  10 General Greene Avenue, Building 1
Phone: 508-206-4090 / 654-9146
Email
Website: https://home.army.mil/natick/my-fort/all-services/sharp
https://natick.armymwr.com/programs/sexual-harrassmentassault-response-prevention-program

Survivor Outreach Services (SOS)
Address: 10 General Greene Avenue, Building 1
Phone: 508-206-4026
Email
Website: https://natick.armymwr.com/programs/acs/survivor-outreach-services

Back to top

 

 

Devens Reserve Forces Training Area 
Devens Reserve Forces Training Area

https://home.army.mil/devens/
Phonebook
Instagram

DEERS / ID Card / CAC Office
99th Readiness Division
Address: 61 Quebec Street, Building 683
Phone: 978-615-6140
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 150376

Legal
Website: https://home.army.mil/devens/Misson%20and%20Vision/Garrison/legal-assistance-office

Fort Dix
Address: 5165 Maryland Avenue
Phone: 609-562-6456 / 3741 / 6578
Website: https://home.army.mil/dix/about/Garrison/legal-office

Hanscom Air Force Base
Address: 20 Schilling Circle, Building 1305
Phone: 781-225-1410
Email: 66ABG.JA.Workflow@us.af.mil
Website: https://www.hanscom.af.mil/Units/Hanscom-Legal-Office/

Army Education Center
Phone: 978-615-6247 / 6248
Website: https://home.army.mil/devens/index.php/my-fort/soldiers/education

Child and Youth Services
Facebook

Child Development Center
Child Development Center

Address: Building 1994, Hanscom Air Force Base
Phone: 781-225-6129
Website: https://www.hanscomfss.com/child-development-center

Family Child Care
Address: Building 1994, Hanscom Air Force Base
Phone: 781-225-6121
Website: https://www.hanscomfss.com/family-child-care

School Age Program
Address: Building 1999, Hanscom Air Force Base
Phone: 781-225-6051
Website: https://hanscomfss.com/youth-program/

School Liaison
Address: 10 Kirtland Street, Building 1240, Hanscom Air Force Base
Phone: 781-225-1482 / 382-5277
Website: https://hanscomfss.com/school-liaison-2/

Youth Programs
Address: Building 1993, Hanscom Air Force Base
Phone: 781-225-6043
Website: https://www.hanscomfss.com/youth-programs

Housing - there is no government housing on RFTA Devens, please use:
https://home.army.mil/devens/index.php/my-fort/for-families/housing

Natick Soldier Systems Center Address: Building 45, Room L103 Phone: 508-206-4140
Email: nati-housing@conus.army.mil
Website:  https://home.army.mil/natick/index.php/my-fort/all-services/housing

Hanscom Base Housing Office 
Address: 101 Northbridge Road
Phone: 781-225-5640 / 5638
Email: hanscom.housing.privatization@us.af.mil
Website: https://www.housing.af.mil/Units/Hanscom/

Family Housing

Housing

Address: 101 Northbridge Road
Phone: 781-745-1800
Email
Website: http://www.hanscomfamilyhousing.com/
Facebook

Unaccompanied Housing
Address: 71 Grenier Street 
Phone: 781-225-2219
Fax: 781-225-3913
Website: https://home.army.mil/devens/my-fort/for-families/housing
https://www.housing.af.mil/Units/Hanscom/

Morale, Welfare and Recreation
Website: https://www.hanscomfss.com/
Directory
Facebook

Instagram

Tickets and Tours
Address: Hanscom Air Force Base, Building 1530
Phone: 781-225-6505
Website: https://hanscomfss.com/information-tickets-and-travel/

Outdoor Recreation
Address: Hanscom Air Force Base, 98 Barksdale Street, Building 1530
Phone: 781-225-6621
Website: https://hanscomfss.com/outdoor-adventure/
Brochure

FamCamp

FamCamp

Address: 1003 South Road, Bedford
Phone: 781-457-6956
Website: https://www.hanscomfss.com/famcamp

Fourth Cliff Recreation Area
coast

Address: 348 Central Avenue, Humarock
Phone: 781-837-6785
Website: https://www.hanscomfss.com/fourth-cliff
Brochure

Hanscom Fitness and SportsCenter
Address: Building 1548
Phone: 781-225-6630
Website: https://hanscomfss.com/fitness-sports/

Fitness Center
Address: Building 685
Phone: 978-615-6088
Website: https://home.army.mil/devens/index.php/Misson%20and%20Vision/Garrison/fort-devens-mwr

Retirement Services Office
See: New York, West Point
Address: West Point, 622 Swift Road, Rm 128
Phone: 845-938-4217 / 2355 / 8473 / 3527
Email: RSO@usma.army.mil
Website: https://home.army.mil/westpoint/index.php/about/Garrison/directorate-human-resources/military-personnel-division/military-personnel-division/transition-services-branch-tsb

Sexual Harassment/Assault Response and Prevention Program
24/7 Hotline: 609-562-3849 (Fort Dix / Devens)
SHARP logo

Website: https://home.army.mil/devens/index.php/Misson%20and%20Vision/Garrison/sharp

Hanscom AFB
24/7 Hotline: 781-225-7272
Hanscom SHARP logo

Phone: 781-225-6401 / 3541 / 7655
Email: Hanscom.SAPR@us.af.mil
Website: https://www.hanscom.af.mil/About-Us/Sexual-Assault-Prevention-and-Response-Program/

Veterinary Treatment Facility - there is no Veterinary service on RFTA Devens, please use:
Hanscom AFB
Veterinary Treatment Facility

Address: 1216 Kirtland Street
Phone: 781-225-2772
Website: https://home.army.mil/devens/index.php/my-fort/for-families/pets
https://health.mil/Military-Health-Topics/Health-Readiness/Public-Health/Veterinary-Services/Veterinary-Treatment-Facilities

Back to top

 

 

Massachusetts National Guard

MA National Guard insignia

https://www.massnationalguard.org/
2 Randolph Road, Bedford
Hanscom AFB, MA 01731
Information: 339-202-3999
Facebook
Instagram
YouTube

DEERS / ID Card / CAC Office
AG HQ Massachusetts
Address: 2 Randolph Road, Building 1505, Hanscom AFB
Phone: 339-202-3002
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 150559

Legal
685th Trial Defense Services
MA National Guard Trial Defense insignia

Address: 2 Randolph Road, Hanscom AFB
Phone: 339-202-3097
Email: ng.ma.marng.mbx.tds@army.mil
Website: https://www.massnationalguard.org/index.php/resources/trial-defense-service.html

Child and Youth Program
Website: https://www.massnationalguard.org/index.php/resources/family-programs.html

Massachusetts National Guard Education Services
Army coninuing Education logo

Address: 2 Randolph Road, Bedford 
Phone: 339-202-3199
Email: ng.ma.maarng.mbx.education-ma@mail.mil
Website: https://www.massnationalguard.org/index.php/resources/education.html

Massachusetts National Guard Family Programs Office
Address: 14 Minuteman Lane, Wellesley
Phone: 339-202-4800
Email: ng.ma.maarng.list.military-and-family-services@mail.mil
Website: https://www.massnationalguard.org/index.php/resources/family-programs.html
Facebook

Soldier and Family Readiness Group
Soldiers in formation

Website: https://www.massnationalguard.org/index.php/resources/family-programs.html

Senior FRSA
Phone: 339-202-4812

Taunton Armory 
Phone: 339-202-7804 / 7805

Springfield Armory 
Phone: 339-202-5593 / 5592

Worcester Armory
Phone: 339-202-4398

Wellesley Armory 
Phone: 339-202-4808

JFHQ - Hanscom AFB 
Phone: 781-698-7914

Joint Base Cape Cod (JBCC)
Phone: 781-698-7170

Religious Support
Phone:  413-315-0922
Website: https://www.massnationalguard.org/index.php/resources/chaplain-s-office.html

Massachusetts ARNG Retirement Services Office
Address: 2 Randolph Road, Hanscom AFB
Phone: 339-202-3130 / 3127 / 3180 / 3167
Email: ng.ma.maarng.mbx.j1-retirement-services@army.mil

Sexual Assault Prevention and Response
24/7 Hotline: 508-889-6644
blue flags

Phone: 339-202-3113
Website: https://www.massnationalguard.org/index.php/resources/sexual-assault-prevention-and-response.html

Suicide Prevention
24/7 Crisis Line: 1-800-273-8255 x1
Website: https://www.massnationalguard.org/index.php/resources/suicide-prevention.html

Back to top

 

 

U.S. Army Reserve

99th Readiness Division

99th Readiness Division insignia

Address: 5231 South Scott Plaza, Fort Dix, NJ 08640
General Inquiries: 609-562-8048
Directory
Website:  https://www.usar.army.mil/99thRD/

DEERS / ID Card / CAC Office
99th Readiness Division
Address: 61 Quebec Street, Devens, Building 683
Phone: 978-615-6140
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 150376

99th Readiness Division East MA Army Reserve Education Center
Phone: 978-615-6247 / 6248
Website: https://www.armyignited.army.mil/student/public/welcome

Religious Support
Phone: 609-562-7452
Email: 00099rdchaplaindirectorate@army.mil

Retirement Service Office 
99th Readiness Division
(States: CT, DC, DE, MA, MD, ME, NH, NJ, NY, PA, RI, VA, VT, WV and Europe)
Address: 5231 S Scott Plaza, Fort Dix, NJ
Phone: 609-562-7055 / 7425 / 1668
Email: usarmy.usarc.99-rd.mbx.retirement-services-office@army.mil
Website: https://soldierforlife.army.mil/Retirement/ArmyReserve

Back to top

 

Services may also be available at Hanscom AFB and Westover ARB.

For additional state resource information, please see the MyArmyBenefits - Massachusetts Military and Veteran Benefits Fact Sheet.

Information on other military installations can be found at the Military Installations and Directories of Services Lookup, MyAirForce Benefits Resource Locator-Massachusetts and Joint Services Support for the National Guard.

Additional information on the Military Health System is available at Health.mil.

Additional Housing information is available at Army Housing Online User Services and Homes.mil.

Click here for additional Survivor Outreach Services.

For additional help with Suicide Prevention please dial 988

To reach the Sexual Assault Prevention and Response office call the DoD Safe Helpline at 877-995-5247 or toll-free at 202-540-5962. Or contact the VA facilities by calling 1-800-MyVA411 (1-800-698-2411, option 9). 

Document Review Date: 23 August 2023