Listed below are Massachusetts military installations and military support centers, with full contact information, that can assist you with your benefits. This applies to the entire military community including Active duty, National Guard and Reserve Service Members serving in any branch of the Armed Services in Massachusetts or those who claim this state as their home of record. Contact information is also available for Veterans, Families, Retired Service members and Survivors. For additional state benefits go to the MyArmyBenefits – Massachusetts Military and Veteran Benefits Fact Sheet.
Common Resources
Natick Soldiers Systems Center
Devens Reserve Forces Training Area
Massachusetts National Guard
U.S. Army Reserve
DEERS / ID Card / CAC Office
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Website: https://idco.dmdc.osd.mil/idco/
Finance
DFAS
Address: 8899 East 56th Street, Indianapolis, IN
Phone: 888-332-7411
Customer Service
Self Service - Option 1
Report the Death of a Military Retiree - Option 2
Garnishments - Option 3
Pay Inquiries Military | Civilian Debts (Retiree; Annuitant; Military and Travel pay) - Option 4
- Travel Pay - Option 4, then option 1
- Military Retired and Annuitant Pay - Option 4, then option 2
- Military Pay - Option 4, then option 3
myPay Website Assistance - Option 5
Affordable Care Questions - Option 6
Out of Service Debt - 866-912-6488
Website: https://www.dfas.mil
Retired Military & Annuitants
Phone: 800-321-1080
Website: https://www.dfas.mil/retiredmilitary/
Medical and Dental
Medical
Military Treatment Facility (MTF)
Website: https://tricare.mil/mtf?sc_database=web
https://www.tricare.mil/GettingCare/FindDoctor
https://tricare.mil/GettingCare/FindDoctor/AllProviderDirectories
https://health.mil/Military-Health-Topics/Access-Cost-Quality-and-Safety/Military-Hospitals-and-Clinics
Military Hospitals & Clinics
Website: https://tricare.mil/mtf
https://tricare.mil/Military-Hospitals-and-Clinics
https://tricare.mil/GettingCare/FindDoctor/mtf
Tricare Service Center
Tricare East
Phone: 1-800-444-5445
Website: https://www.humanamilitary.com/
https://www.humanamilitary.com/contact
https://tricare.mil/About/Regions
https://tricare.mil/PatientResources/ContactUs
https://www.tricare.mil/PatientResources/ContactUs/callUs
Tricare Beneficiary Counseling and Assistance Coordinator (BCAC)
Portal: https://milconnect.dmdc.osd.mil/milconnect/
Tricare BCAC Directory: https://tricare.mil/bcacdcao/
MHS (Military Health System) GENESIS
Website: https://my.mhsgenesis.health.mil/pages/home
https://myaccess.dmdc.osd.mil/identitymanagement/app/login
Dental
Tricare Dental Program
Phone: 1-844-653-4061
Website: https://tricare.mil/Dental.aspx
https://tricare.mil/CoveredServices/Dental/TDP.aspx
https://www.uccitdp.com/home
https://www.uccitdp.com/member
https://www.uccitdp.com/find-a-dentist/#/
Federal Employee Dental and Vision Insurance Program (FEDVIP)
Benefeds Dental Program-For Retired Service Members
Address: P.O. Box 797, Greenland, NH 03840-0797
Phone: 1-877-888-3337 (1-877-888-FEDS)
Website: https://www.benefeds.gov
https://www.benefeds.gov/contact
Army Community Services
Website: https://www.armymwr.com/programs-and-services/personal-assistance
Army Emergency Relief
American Red Cross Armed Forces Emergency Services at 877-272-7337
AER Headquarters
Address: 2530 Crystal Drive, Suite 13161, 13th Fl, Arlington, VA 22202
Phone: 866-878-6378
DSN: 329-2768
Fax: 571-389-8522
Email: https://www.armyemergencyrelief.org/contact/
Website: https://www.armyemergencyrelief.org
https://www.armyemergencyrelief.org/offices/
Education Office
Website: https://www.armyignited.army.mil/student/public/welcome
Commissary
Website: https://shop.commissaries.com
Website: https://www.shopmyexchange.com
Retirement Services Office (RSO)
Website: https://soldierforlife.army.mil/About-Us/Contact-Your-RSO
Sexual Assault DoD Safe Helpline
24/7 Helpline: 877-995-5247
Website: https://www.safehelpline.org/
https://www.safehelpline.org/how-to-get-help
Military Suicide Prevention Crisis Line
24/7 Crisis Line: 1-800-273-8255 x1 or Text: 838255
For Emergencies dial 988
Website: https://www.veteranscrisisline.net/get-help-now/military-crisis-line/
Veterinary Clinics
Website: https://health.mil/Military-Health-Topics/Health-Readiness/Public-Health/Veterinary-Services/Veterinary-Treatment-Facilities
Natick Soldiers Systems Center
USAG Natick
https://home.army.mil/natick/
https://www.army.mil/natick
DEERS / ID Card / CAC Office
USA Soldiers Systems Center
Address: 15 General Greene Avenue
Phone: 508-206-4030
Website: https://home.army.mil/natick/about/deersid-cards
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 171077
Medical and Dental
There are no Medical or Dental Services on USAG Natick
Medical
Military Treatment Facility (MTF)
66th Medical Clinic
Address: at Hanscom Air Force Base, 90 Vandenberg Drive, Building 1900
Phone: 781-225-6789 x1
Website: https://hanscom.tricare.mil
Directory
Children’s Health & Pediatrics
Address: 90 Vandenberg Drive, Building 1900
Phone: 781-225-6789 x1
Website:https://hanscom.tricare.mil/Health-Services/Primary-Care/Childrens-Health/Pediatric
Women’s Health & Pregnancy
Address: 90 Vandenberg Drive, Building 1900
Phone: 781-225-6789 x1
Website: https://hanscom.tricare.mil/Health-Services/Womens-Health-Pregnancy
Pharmacy
Address: at Hanscom Air Force Base, 90 Vandenberg Drive, Building 1900
Phone: 781-225-6173 / 781-225-6789 x2
Refills: 781-557-6514
Website: https://hanscom.tricare.mil/Health-Services/Pharmacy
Tricare Beneficiary Counseling and Assistance Coordinator (BCAC)
Phone Number:781-225-6198
Dental
Troop Dental Clinic
No Dental Services on USAG Natick
Address: at Hanscom Air Force Base, 90 Vandenberg Drive, Building 1900
Phone: 781-225-6324 / 781-225-6789 x1, x4
Website: https://hanscom.tricare.mil/Health-Services/Dental
Army Community Service (ACS)
Address: 10 General Greene Avenue, Building 1
Phone: 508-206-4026
Email
Website: https://home.army.mil/natick/my-fort/all-services/army-community-service
Employee Portal
Army Emergency Relief (AER)
Address: 10 General Greene Avenue, Building 1
Phone: 508-206-4026
Website: https://home.army.mil/natick/my-fort/all-services/army-community-service/army-emergency-relief-aer
Employment Readiness Program (ERP)
Address: 10 General Greene Avenue, Building 1
Phone: 508-206-4026
Exceptional Family Member Program (EFMP)
Address: 10 General Greene Avenue, Building 1
Phone: 508-206-4026
Website: https://home.army.mil/natick/my-fort/all-services/army-community-service/exceptional-family-member-program-efmp
Family Advocacy Program (FAP)
Address: 10 General Greene Avenue, Building 1
Phone: 508-206-4026
Relocation Readiness Program (RRP)
Address: 10 General Greene Avenue, Building 1
Phone: 508-206-4026
Website: https://home.army.mil/natick/my-fort/all-services/army-community-service/rrp
Survivor Outreach Services (SOS)
Address: 10 General Greene Avenue, Building 1
Phone: 508-206-4026
Email
Housing
Address: Building 45
Phone: 508-206-4140
Website: https://home.army.mil/natick/my-fort/all-services/housing
Morale, Welfare and Recreation
Address: 10 General Green Avenue, Building 38
Phone: 508-206-4118
Directory
Website: https://natick.armymwr.com/
Employee Portal
Religious Support Office
Address: 10 General Greene Avenue, Building 1
Phone: 508-206-3011
Website: https://home.army.mil/natick/my-fort/all-services/chaplains-1
Sexual Harassment/Assault Response and Prevention Program (SHARP)
24/7 Hotline: 508-395-9141
Website: https://home.army.mil/natick/my-fort/all-services/sharp
Devens Reserve Forces Training Area
https://home.army.mil/devens/
Phonebook
DEERS / ID Card / CAC Office
99th Readiness Division
Address: 30 Quebec Street, Building 666
Phone: 978-615-6859
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 150376
Legal
Website: https://home.army.mil/devens/Misson%20and%20Vision/Garrison/legal-assistance-office
Fort Dix
Address: 5165 Maryland Avenue
Phone: 609-562-2010
Website: https://home.army.mil/dix/about/Garrison/legal-office
Hanscom Air Force Base
Address: 20 Schilling Circle, Building 1305
Phone: 781-225-1410
Email: 66ABG.JA.Workflow@us.af.mil
Website: https://www.hanscom.af.mil/Units/Hanscom-Legal-Office/
Army Education Center
Address: 43 Quebec Street, Building 680
Phone: 978-615-6802
Website: https://home.army.mil/devens/my-fort/soldiers/education
Child and Youth Services
Child Development Center
Address: Building 1994, Hanscom Air Force Base
Phone: 781-225-6129
Website: https://hanscomfss.com/child-development-center/
Family Child Care
Address: Building 1994, Hanscom Air Force Base
Phone: 781-225-6121
Website: https://hanscomfss.com/family-child-care/
School Age Program
Address: Building 1999, Hanscom Air Force Base
Phone: 781-225-6051
Website: https://hanscomfss.com/school-age-care/
School Liaison
Address: 10 Kirtland Street, Building 1240, Hanscom Air Force Base
Phone: 781-225-1482 / 382-5277
Website: https://hanscomfss.com/school-liaison/
Youth Programs
Address: Building 1993, Hanscom Air Force Base
Phone: 781-225-6043
Website: https://hanscomfss.com/youth-programs/
Housing - there is no government housing on RFTA Devens, please use:
https://home.army.mil/devens/my-fort/for-families/housing
Natick Soldier Systems Center
Website: https://home.army.mil/natick/index.php/my-fort/all-services/housing
Hanscom Base Housing Office
Address: 101 Northbridge Road
Phone: 781-225-5640
Email: hanscom.housing.privatization@us.af.mil
Website: https://www.housing.af.mil/Home-depricated/Units/Hanscom/
Family Housing
Address: 101 Northbridge Road
Phone: 781-819-0843 x3
Email
Website: https://www.hanscomfamilyhousing.com/
Unaccompanied Housing
Address: 71 Grenier Street
Phone: 781-225-2219
Fax: 781-225-3913
Website: https://www.housing.af.mil/Home-depricated/Units/Hanscom/
Morale, Welfare and Recreation
Website: https://hanscomfss.com/
Tickets and Tours
Address: Hanscom Air Force Base, Building 1530
Phone: 781-225-6505
Website: https://hanscomfss.com/information-tickets-and-travel/
Outdoor Recreation
Address: Hanscom Air Force Base, 98 Barksdale Street, Building 1530
Phone: 781-225-6621
Website: https://hanscomfss.com/equipment-rental/
FamCamp
Address: 499 South Road, Bedford
Phone: 781-225-3953
Website: https://hanscomfss.com/famcamp/
Fourth Cliff Recreation Area
Address: 348 Central Avenue, Humarock
Phone: 781-837-6785
Reservations: 800-468-9547
Website: https://hanscomfss.com/fourth-cliff-recreation-area/
Brochure
Fitness Center
Address: Building 685
Phone: 978-615-6872
Website: https://home.army.mil/devens/Misson%20and%20Vision/Garrison/fort-devens-mwr
Retirement Services Office
See: New York, West Point
Address: West Point, 622 Swift Road, Rm 128
Phone: 520-717-9470
A-M: 520-717-9457
N-Z: 520-717-9460
Email: usarmy.westpoint.id-training.mbx.westpoint-rso@army.mil
Website: https://home.army.mil/westpoint/about/Garrison/directorate-human-resources/military-personnel-division/military-personnel-division/transition-services-branch-tsb
Sexual Harassment/Assault Response and Prevention Program
24/7 Hotline: 609-562-3849 (Fort Dix / Devens)
Phone: 609-752-2130
Website: https://home.army.mil/devens/Misson%20and%20Vision/Garrison/sharp
Veterinary Treatment Facility - there is no Veterinary service on RFTA Devens, please use:
Hanscom AFB
Address: 7 Kirtland Street
Phone: 781-225-2772
Website: https://home.army.mil/devens/index.php/my-fort/for-families/pets
https://health.mil/Military-Health-Topics/Health-Readiness/Public-Health/Veterinary-Services/Veterinary-Treatment-Facilities
https://www.massnationalguard.org/
https://nationalguard.com/massachusetts
2 Randolph Road, Bedford
Hanscom AFB, MA 01731
Information: 339-202-3999
YouTube
DEERS / ID Card / CAC Office
AG HQ Massachusetts
Address: 2 Randolph Road, Building 1505, Hanscom AFB
Phone: 339-202-3002
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 150559
Legal
685th Trial Defense Services
Address: 2 Randolph Road, Hanscom AFB
Client Intake Form
Email: ng.ma.marng.mbx.tds@army.mil
Website: https://massnationalguard.org/trial-defense-service/
Child and Youth Program
Website: https://massnationalguard.org/massachusetts-national-guard-military-family-readiness-programs/
Massachusetts National Guard Education Services
Address: 2 Randolph Road, Bedford
Phone: 339-202-3199
Email: ng.ma.maarng.mbx.education-ma@army.mil
Website: https://www.massnationalguard.org/index.php/resources/education.html
Massachusetts National Guard Family Programs Office
Phone: 339-202-4812
Email:ng.ma.maarng.list.military-and-family-services@army.mil
Website: https://www.massnationalguard.org/index.php/resources/family-programs.html
Military and Family Readiness Group
Email: ng.ma.maarng.list.military-and-family-services@army.mil
Website: https://www.massnationalguard.org/index.php/resources/family-programs.html
Taunton Armory
Address: 111 Honorable Gordon Owens Riverway
Phone:339-202-7804 / 7805
Springfield Armory
Address: 1505 Roosevelt Avenue
Phone:339-202-5593 / 5592
Worcester Armory
Address: 640 Plantation Street
Phone:339-202-4398
Wellesley Armory
Address: 14 Minuteman Lane
Phone:339-202-4808
JFHQ - Hanscom AFB
Address: 2 Randolph Road
Phone: 399-202-4823
Joint Base Cape Cod (JBCC)
Address: 102d Intelligence Wing Headquarters
Phone:508-968-4855
Religious Support
Phone: 413-315-0922
Website: https://massnationalguard.org/chaplains-office/
Massachusetts ARNG Retirement Services Office
Address: 2 Randolph Road, Hanscom AFB
Phone: 339-202-3130 / 3127
Email: ng.ma.maarng.mbx.j1-retirement-services@army.mil
Sexual Assault Prevention and Response
24/7 Hotline: 508-889-6644
Phone: 774-286-1164
Victim Advocate: 774-286-9474
Website: https://massnationalguard.org/sexual-assault-prevention-and-response/
Suicide Prevention
24/7 Crisis Line: 1-800-273-8255 x1
Website: https://massnationalguard.org/suicide-prevention/
99th Readiness Division
Address: 5231 South Scott Plaza, Fort Dix, NJ 08640
General Inquiries: 609-562-8048
Directory
Website: https://www.usar.army.mil/99thRD/
DEERS / ID Card / CAC Office
99th Readiness Division
Address: 30 Quebec Street, Devens, Building 666
Phone: 978-615-6859
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 150376
Education Center - 99th Readiness Division ,New England
Address: 43 Quebec Street, Building 680, Devens, MA
Phone: 978-615-6802
Website: https://www.armyignited.army.mil/student/public/welcome
Educational Benefits
Website: https://www.usar.army.mil/Educational-Benefits/
Family Programs
Website: https://www.usar.army.mil/ARFP/
Religious Support
Phone: 609-562-7452
Email: 00099rdchaplaindirectorate@army.mil
Retirement Service Office
99th Readiness Division
(States: CT, DC, DE, MA, MD, ME, NH, NJ, NY, PA, RI, VA, VT, WV and Europe)
Address: 5231 S Scott Plaza, Fort Dix, NJ
Phone: 609-562-7055 / 1696
Email:usarmy.usarc.99-rd.mbx.retirement-services-office@army.mil
Website: https://soldierforlife.army.mil/About-Us/Contact-Your-RSO
99th Readiness Division - SHARP Team
24/7 Hotline: 609-410-7670
Website: https://www.usar.army.mil/Commands/Geographic/99th-Readiness-Division/99th-RD-SHARP/
Suicide Prevention Program
Website: https://www.usar.army.mil/SuicidePrevention/
Survivor Outreach Services
Website: https://www.usar.army.mil/ARFP/SOS/
https://dcsg9.army.mil/sos_staff_Locator
Services may also be available at Hanscom AFB and Westover ARB.
For additional state resource information, please see the MyArmyBenefits - Massachusetts Military and Veteran Benefits Fact Sheet.
Information on other military installations can be found at the Military Installations and Directories of Services Lookup, MyAirForce Benefits Resource Locator-Massachusetts and Joint Services Support for the National Guard.
Additional information on the Military Health System is available at Health.mil.
Additional Housing information is available at Army Housing Online User Services and Homes.mil.
Click here for additional Survivor Outreach Services.
For additional help with Suicide Prevention please dial 988.
To reach the Sexual Assault Prevention and Response office call the DoD Safe Helpline at 877-995-5247 or toll-free at 202-540-5962. Or contact the VA facilities by calling 1-800-MyVA411 (1-800-698-2411, option 9).