Listed below are Massachusetts military installations and military support centers, with full contact information, that can assist you with your benefits. This applies to the entire military community including Active duty, National Guard and Reserve Service Members serving in any branch of the Armed Services in Massachusetts or those who claim this state as their home of record. Contact information is also available for Veterans, Families, Retired Service members and Survivors. For additional state benefits go to the MyArmyBenefits – Massachusetts Military and Veteran Benefits Fact Sheet.

Common Resources
Natick Soldiers Systems Center
Devens Reserve Forces Training Area
Massachusetts National Guard
U.S. Army Reserve

Common Resources

DEERS / ID Card / CAC Office
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Website: https://idco.dmdc.osd.mil/idco/

Finance
DFAS

Address: 8899 East 56^th Street, Indianapolis, IN
Phone: 888-332-7411
Customer Service
Self Service - Option 1
Report the Death of a Military Retiree - Option 2
Garnishments - Option 3
Pay Inquiries Military | Civilian Debts (Retiree; Annuitant; Military and Travel pay) - Option 4
- Travel Pay - Option 4, then option 1
- Military Retired and Annuitant Pay - Option 4, then option 2
- Military Pay - Option 4, then option 3
myPay Website Assistance - Option 5
Affordable Care Questions - Option 6
Out of Service Debt - 866-912-6488
Website: https://www.dfas.mil

Retired Military & Annuitants
Phone: 800-321-1080
Website: https://www.dfas.mil/retiredmilitary/

Medical and Dental

Medical

Military Treatment Facility (MTF)
Website: https://tricare.mil/mtf?sc_database=web
https://www.tricare.mil/GettingCare/FindDoctor
https://tricare.mil/GettingCare/FindDoctor/AllProviderDirectories 
https://health.mil/Military-Health-Topics/Access-Cost-Quality-and-Safety/Military-Hospitals-and-Clinics

Military Hospitals & Clinics
Website: https://tricare.mil/mtf
https://tricare.mil/Military-Hospitals-and-Clinics
https://tricare.mil/GettingCare/FindDoctor/mtf

Tricare Service Center
Tricare East
Phone: 1-800-444-5445
Website: https://www.humanamilitary.com/
https://www.humanamilitary.com/contact
https://tricare.mil/About/Regions
https://tricare.mil/PatientResources/ContactUs
https://www.tricare.mil/PatientResources/ContactUs/callUs

Tricare Beneficiary Counseling and Assistance Coordinator (BCAC)
Portal: https://milconnect.dmdc.osd.mil/milconnect/
Tricare BCAC Directory: https://tricare.mil/bcacdcao/

MHS (Military Health System) GENESIS
Website: https://my.mhsgenesis.health.mil/pages/home
https://myaccess.dmdc.osd.mil/identitymanagement/app/login

Dental

Tricare Dental Program
Phone: 1-844-653-4061
Website: https://tricare.mil/Dental.aspx
https://tricare.mil/CoveredServices/Dental/TDP.aspx
https://www.uccitdp.com/home
https://www.uccitdp.com/member
https://www.uccitdp.com/find-a-dentist/#/

Federal Employee Dental and Vision Insurance Program (FEDVIP)
Benefeds Dental Program-For Retired Service Members
Address: P.O. Box 797, Greenland, NH 03840-0797
Phone: 1-877-888-3337 (1-877-888-FEDS)
Website: https://www.benefeds.gov
https://www.benefeds.gov/contact 

Army Community Services
Website: https://www.armymwr.com/programs-and-services/personal-assistance

Army Family Web Portal

Army Emergency Relief

American Red Cross Armed Forces Emergency Services at 877-272-7337

AER Headquarters

Address: 2530 Crystal Drive, Suite 13161, 13th Fl, Arlington, VA 22202
Phone: 866-878-6378
DSN: 329-2768
Fax: 571-389-8522
Email: https://www.armyemergencyrelief.org/contact/
Website: https://www.armyemergencyrelief.org
https://www.armyemergencyrelief.org/offices/

Education Office

Website: https://www.armyignited.army.mil/student/public/welcome

Commissary
Website: https://shop.commissaries.com

Exchange
Website: https://www.shopmyexchange.com

Retirement Services Office (RSO)
Website: https://soldierforlife.army.mil/About-Us/Contact-Your-RSO

Sexual Assault DoD Safe Helpline
24/7 Helpline: 877-995-5247
Website: https://www.safehelpline.org/
https://www.safehelpline.org/how-to-get-help

Military Suicide Prevention Crisis Line
24/7 Crisis Line: 1-800-273-8255 x1 or Text: 838255
For Emergencies dial 988
Website: https://www.veteranscrisisline.net/get-help-now/military-crisis-line/

Veterinary Clinics
Website: https://health.mil/Military-Health-Topics/Health-Readiness/Public-Health/Veterinary-Services/Veterinary-Treatment-Facilities

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Natick Soldiers Systems Center
USAG Natick
 

https://home.army.mil/natick/
https://www.army.mil/natick

DEERS / ID Card / CAC Office
USA Soldiers Systems Center
Address: 15 General Greene Avenue
Phone: 508-206-4030
Website: https://home.army.mil/natick/about/deersid-cards
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 171077

Medical and Dental
There are no Medical or Dental Services on USAG Natick

Medical

Military Treatment Facility (MTF)

66th Medical Clinic

Address: at Hanscom Air Force Base, 90 Vandenberg Drive, Building 1900
Phone: 781-225-6789 x1
Website: https://hanscom.tricare.mil
Directory

Children’s Health & Pediatrics
Address: 90 Vandenberg Drive, Building 1900
Phone: 781-225-6789 x1
Website:https://hanscom.tricare.mil/Health-Services/Primary-Care/Childrens-Health/Pediatric

Women’s Health & Pregnancy
Address: 90 Vandenberg Drive, Building 1900
Phone: 781-225-6789 x1
Website: https://hanscom.tricare.mil/Health-Services/Womens-Health-Pregnancy

Pharmacy
Address: at Hanscom Air Force Base, 90 Vandenberg Drive, Building 1900 
Phone: 781-225-6173 / 781-225-6789 x2
Refills: 781-557-6514
Website: https://hanscom.tricare.mil/Health-Services/Pharmacy

Tricare Beneficiary Counseling and Assistance Coordinator (BCAC)
Phone Number:781-225-6198

Dental

Troop Dental Clinic
No Dental Services on USAG Natick
Address: at Hanscom Air Force Base, 90 Vandenberg Drive, Building 1900
Phone: 781-225-6324 / 781-225-6789 x1, x4
Website: https://hanscom.tricare.mil/Health-Services/Dental

Army Community Service (ACS)

Address: 10 General Greene Avenue, Building 1
Phone: 508-206-4026
Email
Website: https://home.army.mil/natick/my-fort/all-services/army-community-service
Employee Portal

Army Emergency Relief (AER)

Address: 10 General Greene Avenue, Building 1
Phone: 508-206-4026
Website: https://home.army.mil/natick/my-fort/all-services/army-community-service/army-emergency-relief-aer

Employment Readiness Program (ERP)
Address: 10 General Greene Avenue, Building 1
Phone: 508-206-4026

Exceptional Family Member Program (EFMP)
Address: 10 General Greene Avenue, Building 1
Phone: 508-206-4026
Website: https://home.army.mil/natick/my-fort/all-services/army-community-service/exceptional-family-member-program-efmp

Family Advocacy Program (FAP)
Address: 10 General Greene Avenue, Building 1
Phone: 508-206-4026

Relocation Readiness Program (RRP)
Address: 10 General Greene Avenue, Building 1
Phone: 508-206-4026
Website: https://home.army.mil/natick/my-fort/all-services/army-community-service/rrp 

Survivor Outreach Services (SOS)
Address: 10 General Greene Avenue, Building 1
Phone: 508-206-4026
Email

Housing

Address:  Building 45
Phone: 508-206-4140
Website: https://home.army.mil/natick/my-fort/all-services/housing

Morale, Welfare and Recreation
Address: 10 General Green Avenue, Building 38
Phone: 508-206-4118
Directory
Website: https://natick.armymwr.com/
Employee Portal

Religious Support Office
Address: 10 General Greene Avenue, Building 1
Phone: 508-206-3011
Website: https://home.army.mil/natick/my-fort/all-services/chaplains-1

Sexual Harassment/Assault Response and Prevention Program (SHARP)
24/7 Hotline: 508-395-9141

Website: https://home.army.mil/natick/my-fort/all-services/sharp

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Devens Reserve Forces Training Area

https://home.army.mil/devens/
Phonebook

DEERS / ID Card / CAC Office
99th Readiness Division
Address: 30 Quebec Street, Building 666
Phone: 978-615-6859
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 150376

Legal
Website: https://home.army.mil/devens/Misson%20and%20Vision/Garrison/legal-assistance-office

Fort Dix
Address: 5165 Maryland Avenue
Phone: 609-562-2010
Website: https://home.army.mil/dix/about/Garrison/legal-office

Hanscom Air Force Base
Address: 20 Schilling Circle, Building 1305
Phone: 781-225-1410
Email: 66ABG.JA.Workflow@us.af.mil
Website: https://www.hanscom.af.mil/Units/Hanscom-Legal-Office/

Army Education Center
Address: 43 Quebec Street, Building 680
Phone: 978-615-6802
Website: https://home.army.mil/devens/my-fort/soldiers/education

Child and Youth Services

Child Development Center

Address: Building 1994, Hanscom Air Force Base
Phone: 781-225-6129
Website: https://hanscomfss.com/child-development-center/

Family Child Care
Address: Building 1994, Hanscom Air Force Base
Phone: 781-225-6121
Website: https://hanscomfss.com/family-child-care/

School Age Program
Address: Building 1999, Hanscom Air Force Base
Phone: 781-225-6051
Website: https://hanscomfss.com/school-age-care/

School Liaison
Address: 10 Kirtland Street, Building 1240, Hanscom Air Force Base
Phone: 781-225-1482 / 382-5277
Website: https://hanscomfss.com/school-liaison/

Youth Programs
Address: Building 1993, Hanscom Air Force Base
Phone: 781-225-6043
Website: https://hanscomfss.com/youth-programs/

Housing - there is no government housing on RFTA Devens, please use:
https://home.army.mil/devens/my-fort/for-families/housing

Natick Soldier Systems Center
Website: https://home.army.mil/natick/index.php/my-fort/all-services/housing

Hanscom Base Housing Office
Address: 101 Northbridge Road
Phone: 781-225-5640
Email: hanscom.housing.privatization@us.af.mil
Website: https://www.housing.af.mil/Home-depricated/Units/Hanscom/

Family Housing

Address: 101 Northbridge Road
Phone: 781-819-0843 x3
Email
Website: https://www.hanscomfamilyhousing.com/

Unaccompanied Housing
Address: 71 Grenier Street
Phone: 781-225-2219
Fax: 781-225-3913
Website: https://www.housing.af.mil/Home-depricated/Units/Hanscom/

Morale, Welfare and Recreation
Website: https://hanscomfss.com/

Tickets and Tours
Address: Hanscom Air Force Base, Building 1530
Phone: 781-225-6505
Website: https://hanscomfss.com/information-tickets-and-travel/

Outdoor Recreation
Address: Hanscom Air Force Base, 98 Barksdale Street, Building 1530
Phone: 781-225-6621
Website: https://hanscomfss.com/equipment-rental/

FamCamp

Address: 499 South Road, Bedford
Phone: 781-225-3953
Website: https://hanscomfss.com/famcamp/

Fourth Cliff Recreation Area

Address: 348 Central Avenue, Humarock
Phone: 781-837-6785
Reservations: 800-468-9547
Website: https://hanscomfss.com/fourth-cliff-recreation-area/
Brochure

Fitness Center
Address: Building 685
Phone: 978-615-6872
Website: https://home.army.mil/devens/Misson%20and%20Vision/Garrison/fort-devens-mwr

Retirement Services Office
See: New York, West Point
Address: West Point, 622 Swift Road, Rm 128
Phone: 520-717-9470
A-M: 520-717-9457
N-Z: 520-717-9460
Email: usarmy.westpoint.id-training.mbx.westpoint-rso@army.mil 
Website: https://home.army.mil/westpoint/about/Garrison/directorate-human-resources/military-personnel-division/military-personnel-division/transition-services-branch-tsb

Sexual Harassment/Assault Response and Prevention Program
24/7 Hotline: 609-562-3849 (Fort Dix / Devens)

Phone: 609-752-2130
Website: https://home.army.mil/devens/Misson%20and%20Vision/Garrison/sharp

Veterinary Treatment Facility - there is no Veterinary service on RFTA Devens, please use:
Hanscom AFB

Address: 7 Kirtland Street
Phone: 781-225-2772
Website: https://home.army.mil/devens/index.php/my-fort/for-families/pets
https://health.mil/Military-Health-Topics/Health-Readiness/Public-Health/Veterinary-Services/Veterinary-Treatment-Facilities

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Massachusetts National Guard

https://www.massnationalguard.org/
https://nationalguard.com/massachusetts
2 Randolph Road, Bedford
Hanscom AFB, MA 01731
Information: 339-202-3999
YouTube

DEERS / ID Card / CAC Office
AG HQ Massachusetts
Address: 2 Randolph Road, Building 1505, Hanscom AFB
Phone: 339-202-3002
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 150559

Legal
685th Trial Defense Services

Address: 2 Randolph Road, Hanscom AFB
Client Intake Form
Email: ng.ma.marng.mbx.tds@army.mil
Website: https://massnationalguard.org/trial-defense-service/

Child and Youth Program
Website: https://massnationalguard.org/massachusetts-national-guard-military-family-readiness-programs/

Massachusetts National Guard Education Services

Address: 2 Randolph Road, Bedford
Phone: 339-202-3199
Email: ng.ma.maarng.mbx.education-ma@army.mil
Website: https://www.massnationalguard.org/index.php/resources/education.html

Massachusetts National Guard Family Programs Office
Phone: 339-202-4812
Email:ng.ma.maarng.list.military-and-family-services@army.mil
Website: https://www.massnationalguard.org/index.php/resources/family-programs.html

Military and Family Readiness Group

Email: ng.ma.maarng.list.military-and-family-services@army.mil
Website: https://www.massnationalguard.org/index.php/resources/family-programs.html

Taunton Armory
Address:  111 Honorable Gordon Owens Riverway
Phone:339-202-7804 / 7805

Springfield Armory
Address: 1505 Roosevelt Avenue
Phone:339-202-5593 / 5592

Worcester Armory 
Address: 640 Plantation Street
Phone:339-202-4398

Wellesley Armory
Address:  14 Minuteman Lane
Phone:339-202-4808

JFHQ - Hanscom AFB
Address:  2 Randolph Road
Phone: 399-202-4823

Joint Base Cape Cod (JBCC) 
Address: 102d Intelligence Wing Headquarters
Phone:508-968-4855

Religious Support
Phone: 413-315-0922
Website: https://massnationalguard.org/chaplains-office/

Massachusetts ARNG Retirement Services Office
Address: 2 Randolph Road, Hanscom AFB
Phone: 339-202-3130 / 3127
Email: ng.ma.maarng.mbx.j1-retirement-services@army.mil

Sexual Assault Prevention and Response
24/7 Hotline: 508-889-6644

Phone: 774-286-1164
Victim Advocate: 774-286-9474
Website: https://massnationalguard.org/sexual-assault-prevention-and-response/

Suicide Prevention
24/7 Crisis Line: 1-800-273-8255 x1
Website: https://massnationalguard.org/suicide-prevention/

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U.S. Army Reserve

99^th Readiness Division

Address: 5231 South Scott Plaza, Fort Dix, NJ 08640
General Inquiries: 609-562-8048
Directory
Website: https://www.usar.army.mil/99thRD/

DEERS / ID Card / CAC Office
99^th Readiness Division
Address: 30 Quebec Street, Devens, Building 666
Phone: 978-615-6859
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 150376

Education Center - 99^th Readiness Division ,New England
Address: 43 Quebec Street, Building 680, Devens, MA
Phone: 978-615-6802
Website: https://www.armyignited.army.mil/student/public/welcome

Educational Benefits
Website: https://www.usar.army.mil/Educational-Benefits/

Family Programs
Website: https://www.usar.army.mil/ARFP/

Religious Support
Phone: 609-562-7452
Email: 00099rdchaplaindirectorate@army.mil

Retirement Service Office
99th Readiness Division
(States: CT, DC, DE, MA, MD, ME, NH, NJ, NY, PA, RI, VA, VT, WV and Europe)
Address: 5231 S Scott Plaza, Fort Dix, NJ
Phone: 609-562-7055 / 1696
Email:usarmy.usarc.99-rd.mbx.retirement-services-office@army.mil
Website: https://soldierforlife.army.mil/About-Us/Contact-Your-RSO

99th Readiness Division - SHARP Team
24/7 Hotline:  609-410-7670
Website: https://www.usar.army.mil/Commands/Geographic/99th-Readiness-Division/99th-RD-SHARP/

Suicide Prevention Program
Website: https://www.usar.army.mil/SuicidePrevention/

Survivor Outreach Services
Website: https://www.usar.army.mil/ARFP/SOS/
https://dcsg9.army.mil/sos_staff_Locator

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Services may also be available at Hanscom AFB and Westover ARB.

For additional state resource information, please see the MyArmyBenefits - Massachusetts Military and Veteran Benefits Fact Sheet.

Information on other military installations can be found at the Military Installations and Directories of Services Lookup, MyAirForce Benefits Resource Locator-Massachusetts and Joint Services Support for the National Guard.

Additional information on the Military Health System is available at Health.mil.

Additional Housing information is available at Army Housing Online User Services and Homes.mil.

Click here for additional Survivor Outreach Services.

For additional help with Suicide Prevention please dial 988.

To reach the Sexual Assault Prevention and Response office call the DoD Safe Helpline at 877-995-5247 or toll-free at 202-540-5962. Or contact the VA facilities by calling 1-800-MyVA411 (1-800-698-2411, option 9).