Italy Military Installations - Contact Information

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Listed below are military installations and military support centers located in Italy, with full contact information, that can assist you with your benefits. This applies to the entire military community including Active duty, National Guard and Reserve Service Members serving in any branch of the Armed Services in Italy. Contact information is also available for Veterans, Families, Retired Service members and Survivors.

Common Resource
U.S. Army Garrison Italy

U.S. Army Reserve

Country Code: 39
Direct Dial from United States: 011-39-0444-xx-xxxx
DSN from United States: 94-314-646-xxxx

Common Resources

DEERS / ID Card / CAC Office
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Website: https://idco.dmdc.osd.mil/idco/

Finance
DFAS
DFAS Insignia

Address: 8899 East 56th Street, Indianapolis, IN
Phone: 888-332-7411
Customer Service
Self Service – Option 1
Report the Death of a Military Retiree – Option 2
Garnishments – Option 3
Pay Inquiries Military | Civilian Debts (Retiree; Annuitant; Military and Travel pay) – Option 4
- Travel Pay – Option 4, then option 1
- Military Retired and Annuitant Pay – Option 4, then option 2
- Military Pay – Option 4, then option 3
myPay Website Assistance - Option 5
Affordable Care Questions – Option 6
Out of Service Debt – 866-912-6488
Website: https://www.dfas.mil

Retired Military & Annuitants
Phone: 800-321-1080
Website: https://www.dfas.mil/retiredmilitary/

Medical and Dental

Medical

Military Treatment Facility (MTF)
Website: https://tricare.mil/mtf?sc_database=web
https://www.tricare.mil/GettingCare/FindDoctor
https://tricare.mil/GettingCare/FindDoctor/AllProviderDirectories 

Military Hospitals & Clinics
https://tricare.mil/GettingCare/FindDoctor/mtf
https://tricare.mil/mtf
https://tricare.mil/Military-Hospitals-and-Clinics

Tricare Service Center
Tricare Europe
Phone: +44 20 8762 8384
Website: https://www.tricare-overseas.com/
https://tricare.mil/GettingCare/PatientResources/ContactUs/CallUs
https://www.tricare-overseas.com/contact-us/eurasia-africa/country?tricareregion=eur&country=italy
https://www.tricare-overseas.com/Provider.htm

Tricare Beneficiary Counseling and Assistance Coordinator (BCAC)
Portal: https://milconnect.dmdc.osd.mil/milconnect/
Tricare BCAC Directory: https://tricare.mil/bcacdcao/

MHS (Military Health System) GENESIS 
Website: https://my.mhsgenesis.health.mil/pages/home
https://myaccess.dmdc.osd.mil/identitymanagement/app/login

Foreign Medical Program
Phone: 877-345-8179
Website: https://www.va.gov/health-care/foreign-medical-program/
https://www.va.gov/resources/getting-care-through-the-foreign-medical-program/
https://www.va.gov/COMMUNITYCARE/docs/pubfiles/programguides/FMP_Guide.pdf#
https://www.va.gov/COMMUNITYCARE/docs/pubfiles/factsheets/FactSheet_04-02.pdf

Dental

Tricare Dental Program
CONUS: 844-653-4061
OCONUS: 844-653-4060
OCONUS Toll: 717-888-7400
Website: https://tricare.mil/Dental.aspx
https://www.uccitdp.com/find-a-dentist/#/

https://tricare.mil/CoveredServices/Dental/TDP.aspx
https://www.uccitdp.com/dtwdws/member/landing.xhtml

Federal Employee Dental and Vision Insurance Program (FEDVIP)
Benefeds Dental Program-For Retired Service Members
Address:  P.O. Box 797, Greenland, NH 03840-0797
Phone: 1-877-888-3337 (1-877-888-FEDS)
Website: https://www.benefeds.gov
https://www.benefeds.gov/contact  

Army Community Services 

Army Family Web Portal - Resource Center 

Army Family Web Portal  

Army Emergency Relief

American Red Cross Armed Forces Emergency Services at 877-272-7337

AER Headquarters
Army Emergency Relief logo

Address: 2530 Crystal Drive, Suite 13161, 13th Fl, Arlington, VA 22202
Phone: 866-878-6378
DSN: 329-2768
Fax: 571-389-8522
Email: https://www.armyemergencyrelief.org/contact/
Website: https://www.armyemergencyrelief.org
https://www.armyemergencyrelief.org/offices/

Education Office

Ignited
Website:  https://www.armyignited.army.mil/student/public/welcome

Sexual Assault DoD Safe Helpline
24/7 Helpline: 877-995-5247
Website: https://www.safehelpline.org/
https://www.safehelpline.org/how-to-get-help   

Military Suicide Prevention Crisis Line
24/7 Crisis Line: 1-800-273-8255 x1 or Text: 838255
For Emergencies dial 988
Website: https://www.veteranscrisisline.net/get-help-now/military-crisis-line/

Veterinary Clinics
Website: https://health.mil/Military-Health-Topics/Health-Readiness/Public-Health/Veterinary-Services/Veterinary-Treatment-Facilities

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U.S. Army Garrison Italy
https://home.army.mil/italy/index.php

US Army Garrison Italy
Operator: 011-39-0444-71-1110
DSN: 314-646-1110
To call from anywhere in Italy: 0444-XX-XXXX
To call military phones from anywhere on Vicenza, dial 646-XXXX
To call direct from the United States, dial 011-39-0444-XX-XXXX
DSN from the United States: 94-314-646-XXXX
Phonebook Vicenza
Phonebook Camp Darby
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DEERS / ID Card / CAC Office
Website: https://home.army.mil/italy/index.php/about/Garrison/directorate-human-resources/military-personnel-division/deersid-cards

Caserma Ederle
Caserma Elderle

Address: Building 393, Viale della Pace 193
Phone: 0444-71-5135 / 5136 / 5147
From CONUS: 011-39-0444-71-5135 / 5136 / 5147
DSN: 314-646-5135 / 5136 / 5147
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 700079

Camp Darby
Camp Darby

Address: Building 113
Phone: 0505-48-3340
From CONUS: 011-39-0505-48-3340
DSN: 314-633-8334
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 700167

Finance / Defense Military Pay Office
Italy Finance Office
Address: Building 393, Caserma Ederle
Phone: 0444-71- 5142 / 5143
From CONUS: 011-39-0444-71-5142 / 5143
DSN: 314-646-5142 / 5143
Website: https://home.army.mil/italy/index.php/my-garrison-Italy/pcsguidevic/leaving-vicenza/finance

Legal
Address: Building 166, Caserma Ederle
Phone: 0444-71-8496
From CONUS: 011-39-0444-71-8496
DSN: 314-646-8496
Website: https://home.army.mil/italy/index.php/my-garrison-Italy/all-services/other-services/jag

Medical and Dental

Medical

U.S. Army Health Clinic (U.S.AHC) Vicenza
US Army Health Clinic Vicenza

Address: Building 2310
Phone Appointments: 0444-61-9000
From CONUS: 011-39-0444-61-9000
DSN: 314-636-9000
Website: https://mhs-europe.tricare.mil/Vicenza
Facebook

Children’s Health & Pediatrics
Address: Within the Patient Centered Medical Home, Main Entrance, Left Waiting Area
Phone: 011-39-0444-70-7484 / 636-9000 x5, x2
DSN: 636-9000 x5, x2
Website: https://mhs-europe.tricare.mil/Clinics/Vicenza-Army-Health-Clinic/Pediatrics

Women’s Health & Pregnancy
Address: Within the Patient Centered Medical Home, Main Entrance, Left Waiting Area
Phone: 011-39-0444-9000 x5, x2
DSN: 314-636-9000 x5, x2
Website: https://mhs-europe.tricare.mil/Clinics/Vicenza-Army-Health-Clinic/Vicenza-Womens-Health-and-Pregnancy

Pharmacy
Address: Building 2310
Phone: 011-39-0444-61-9130
DSN: 314-636-9130
Refill Line: 011-39-0444-61-9133 x1, x3, x1
DSN: 314-636-9133 x1, x3, x1
Website: https://mhs-europe.tricare.mil/Clinics/Vicenza-Army-Health-Clinic/Pharmacy

Dental

Tricare Dental Program
Vicenza Dental Clinic
Address: Building 2310, 9th Street
Phone: 0444-61-9210 / 9000 x3
From CONUS: 011-39-0444-61-9210 / 9000 x3
DSN: 314-636-9210 / 9000 x3
Website: https://mhs-europe.tricare.mil/Clinics/Vicenza-Army-Health-Clinic/Dental
https://home.army.mil/italy/index.php/my-garrison-Italy/pcsguidevic/leaving-vicenza/dental-clinic

Army Community Service
Caserma Ederle

Army Community Service Center

Address: Davis Soldier & Family Readiness Center, Building 108
Phone from Europe: 039-0444-71-5800
From CONUS: 011-39-0444-71-5800
DSN: 314-646-5800
Website: https://italy.armymwr.com/programs/ederle-army-community-service-acs
Facebook

Army Emergency Relief
Caserma Ederle

AER
Address: Davis Soldier & Family Readiness Center, Building 108
Phone from Europe: 039-0444-71-5800
From CONUS: 011-39-0444-71-5800
DSN: 314-646-5800
Website: https://italy.armymwr.com/programs/ederle-army-community-service-acs

Employment Readiness Program
Caserma Ederle
Address: Davis Soldier & Family Readiness Center, Building 108
Phone from Europe: 039-0444-71-5800
From CONUS: 011-39-0444-71-5800
DSN: 314-646-5800
Website: https://italy.armymwr.com/programs/ederle-army-community-service-acs
https://italy.armymwr.com/programs/acs/employment-readiness-program

Family Advocacy Program Caserma Ederle
Address: Davis Soldier & Family Readiness Center, Building 108
Phone from Europe: 039-0444-71-5800
From CONUS: 011-39-0444-71-5800
DSN: 314-646-5800
Website: https://italy.armymwr.com/programs/ederle-army-community-service-acs
https://italy.armymwr.com/programs/acs/family-advocacy

Financial Readiness Program
Caserma Ederle
Address: Davis Soldier & Family Readiness Center, Building 108
Phone from Europe: 039-0444-71-5800
From CONUS: 011-39-0444-71-5800
DSN: 314-646-5800
Website: https://italy.armymwr.com/programs/ederle-army-community-service-acs

Mobilization, Deployment and Support Stability Operations
Caserma Ederle
Address: Davis Soldier & Family Readiness Center, Building 108
Phone from Europe: 039-0444-71-5800
From CONUS: 011-39-0444-71-5800
DSN: 314-646-5800
Website: https://italy.armymwr.com/programs/ederle-army-community-service-acs

Relocation Readiness Program
Caserma Ederle
Address: Davis Soldier & Family Readiness Center, Building 108
Phone from Europe: 039-0444-71-5800
From CONUS: 011-39-0444-71-5800
DSN: 314-646-5800
Website: https://italy.armymwr.com/programs/ederle-army-community-service-acs

Survivor Outreach Services
Caserma Ederle

Survivor Outreach

Address: Davis Soldier & Family Readiness Center, Building 108
Phone from Europe: 039-0444-71-5800
From CONUS: 011-39-0444-71-5800
DSN: 314-646-5800
Website: https://italy.armymwr.com/programs/ederle-army-community-service-acs
https://italy.armymwr.com/programs/acs/survivor-outreach-services

Child and Youth Services
https://italy.armymwr.com/programs/about-cys-services

Child, Youth and School Services logo with kids behind it

Parent Central Registration
Website: https://italy.armymwr.com/programs/parent-central-services
https://italy.armymwr.com/programs/parentcentral
Parent Handbook

Caserma Ederle
Address: located in Davis Hall, Building 108
Phone from Europe: 039-0444-71-5820
From CONUS: 011-39-0444-71-5820
DSN: 314-646-5820

Child Development Center
Caserma Ederle CDC
Address: Building 398
Phone from Europe: 039-0444-71-5166 / 5167
From CONUS: 011-39-0444-71-5166 / 5167
DSN: 314-646-5166 / 5167
Email
Website: https://italy.armymwr.com/programs/vicenza-childcare

Camp Darby CDC
Address: Building 726
Phone from Europe: 039-050-965-8238
From CONUS: 011-39-050-965-8238
DSN: 314-645-8238
Email
Website: https://italy.armymwr.com/programs/darby-childcare

Villaggio CDC
Address: Building 703
Phone from Europe: 039-0444-71-4449
From CONUS: 011-39-0444-71-4449
DSN: 314-646-4449
Email
Website: https://italy.armymwr.com/programs/vicenza-childcare

School Age Center
Camp Darby SAC

Address: Building 726
Phone from Europe: 039-050-965-8238
From CONUS: 011-39-050-965-8238
DSN: 314-645-8238
Email
Website: https://italy.armymwr.com/programs/darby-childcare

Villaggio SAC
Address: Building 703
Phone from Europe: 039-0444-71-4443
From CONUS: 011-39-0444-71-4443
DSN: 314-646-4443
Email
Website: https://italy.armymwr.com/programs/vicenza-childcare

School Liaison Officer
https://italy.armymwr.com/programs/school-support-service

Caserma Ederle SLO
Address: Davis Hall, Building 108, Rm 43
Phone from Europe: 039-0444-71-5836
From CONUS: 011-39-0444-71-5836
DSN: 314-646-5836
Website: https://italy.armymwr.com/programs/vicenza-school-liaison-officer-slo

Camp Darby SLO
Address: Building 113
Phone from Europe: 039-050-54-8203
From CONUS: 011-39-050-54-8203
DSN: 314-645-8203
Website: https://italy.armymwr.com/programs/darby-school-liaison-officer-slo

SKIES Unlimited
Caserma Ederle
Address: Building 308
Phone from Europe: 039-0444-71-4988
From CONUS: 011-39-0444-71-4988
DSN: 314-646-4988
Email
Website: https://italy.armymwr.com/programs/instructional-programs-skiesunlimited

Youth Center
Vicenza
Address: Building 702
Phone from Europe: 039-0444-71-4430
From CONUS: 011-39-0444-71-4430
DSN: 314-646-4430
Email
Website: https://italy.armymwr.com/programs/vicenza-youth-centers

Camp Darby
Address: Building 201
Phone from Europe: 039-050-965-8237
From CONUS: 011-39-050-965-8237
DSN: 314-645-8237
Email
Website: https://italy.armymwr.com/programs/darby-teen-and-youth-programs

Youth Sports & Fitness
Camp Darby

Address: Building 204
Phone from Europe: 039-050-965-8222
From CONUS: 011-39-050-965-8222
DSN: 314-645-8222
Email
Website: https://italy.armymwr.com/programs/darby-youth-sports-and-fitness

Villaggio
Address: Building 702
Phone from Europe: 039-0444-71-4435 / 4436
From CONUS: 011-39-0444-71-4435 / 4436
DSN: 314-646-4435 / 4436
Email

Website: https://italy.armymwr.com/programs/vicenza-cys-sports-and-fitness
Facebook

Soldier for Life Transition Assistance Program-SFL-TAP
Caserma Ederle
Address: Building 126
Phone from Europe: 0444-71-4844
DSN: 314-646-4844
Email: usarmy.usag-italy.imcom-europe.mbx.sfl-tap@army.mil
Website: https://home.army.mil/italy/index.php/about/Garrison/directorate-human-resources/military-personnel-division/soldier-life-transition-assistance-program-sfl-tap

Army Education Center

Caserma Del Din
Address: Building 2
Phone from Europe: 039-0444-71-4852
From CONUS: 011-39-0444-71-4852
DSN: 314-646-4852
Email: Vicenza.edcenter@us.army.mil
Website: https://home.army.mil/italy/index.php/about/Garrison/directorate-human-resources/continuing-education-services

Caserma Ederle
Address: Building 126
Phone from Europe: 039-0444-71-4820
From CONUS: 011-39-0444-71-4820
DSN: 314-646-4820
Email: Vicenza.edcenter@us.army.mil
Website: https://home.army.mil/italy/index.php/about/Garrison/directorate-human-resources/continuing-education-services

Better Opportunities for Single Soldiers
Better Opportunities for Single Soldiers (BOSS) Logo

Caserma Ederle
Address: Building 203
Phone from Europe: 039-0444-71-4492
From CONUS: 011-39-0444-71-4492
DSN: 314-646-4492
Email
Website: https://italy.armymwr.com/programs/vicenza-better-opportunities-single-soldiers-boss

Camp Darby
Phone from Europe: 039-050-54-7491
From CONUS: 011-39-050-54-7491
DSN: 314-633-7491
Email
Website: https://italy.armymwr.com/programs/darby-better-opportunities-single-servicemenbersboss

Housing Office
Vincenza Housing

Address: Building 985, Vicenza
Phone from Europe: 039-0444-71-2725 / 2726
From CONUS: 011-39-0444-71-2725 / 2726
DSN: 314-646-2725 / 2726
Website: https://home.army.mil/italy/index.php/about/Garrison/directorate-public-works/housing

Lodging
Caserma Ederle
Ederle Inn

Address: Building 345
Phone from Europe: 039-0444-71-1935
From CONUS: 011-39-0444-71-1935
DSN: 314-646-1935
Email
Website: https://italy.armymwr.com/programs/ederle-inn-army-lodging
https://army.dodlodging.net/propertys/Vicenza-Lodging

Camp Darby
Camp Darby Lodging
Address: Building 202
Phone from Europe: 039-050-54-7580
From CONUS: 011-39-050-54-7580
DSN: 314-633-7580
Email
Website: https://italy.armymwr.com/programs/darby-casa-toscana-army-lodging
https://army.dodlodging.net/propertys/Camp-Darby-Lodging

Morale, Welfare and Recreation

Outdoor Recreation / Information, Tours and Recreation
Caserma Ederle
Address: Building 249
Phone from Europe: 39-0444-71-4900
From CONUS: 011-39-0444-71-4900
DSN: 314-646-4900
Email

Website: https://italy.armymwr.com/programs/outdoor-recreation

Sports and Fitness

Ederle Fitness Center
Address: Caserma Ederle, Building 112
Phone from Europe: 39-0444-71-4467
From CONUS: 011- 39-0444-71-4467
DSN: 314-646-4467
Website: https://italy.armymwr.com/programs/ederle-fitness-center

Darby Fitness Center
Address: Darby Military Community, Building 305
Phone from Europe: 039-050-54-7440
From CONUS: 011-39-050-54-7440
DSN: 314-633-7440
Website: https://italy.armymwr.com/programs/darby-fitness-center

Religious Service Support
Caserma Ederle
Ederle Chapel
Address: Building 29
Phone from Europe: 39-0444-671-4792
From CONUS: 011-39-0444-71-4792
DSN: 314-646-4792
Chaplain Crisis Line: 39-335-832-0372
Website: https://home.army.mil/italy/index.php/my-fort/all-services/chaplains-1
Facebook

Camp Darby
Address: Building 504
Phone from Europe: 39-050-965-8221
From CONUS: 011-39-050-965-8221
DSN: 314-645-8221
Chaplain Crisis Line: 39-366-692-8161
Website: https://home.army.mil/italy/index.php/my-fort/all-services/chaplains-1

Retiree Services Office
Address: Building 305, Caserma Ederle
Phone: 0444-71-5572 / 4342
From CONUS: 011-39-0444-71-5572 / 4342
DSN: 314-646-5572 / 4342
Website: https://home.army.mil/italy/index.php/about/Garrison/directorate-human-resources/retiree-services

Sexual Harassment / Assault Response & Prevention
24/7 Hotline: 39-0444-71-8540  DSN: 314-646-8540
Address: Building 395, Caserma Ederle
Phone: 39-0444-71-5668 / 8525
From CONUS: 011-39-0444-71-5668 / 8525
DSN: 314-646-5668 / 8525
Website: https://home.army.mil/italy/index.php/my-garrison-Italy/all-services/army-community-service/sharp
https://home.army.mil/italy/index.php/my-garrison-Italy/all-services/sexual-harassment-assault-responses-prevention-teamARP

Army Substance Abuse Program / Suicide Prevention Program
Caserma Ederle
Address: Building 169
Phone: 0444-71-5662
From CONUS: 011-39-0444-71-5662
DSN: 314-646-5662
Website: https://home.army.mil/italy/index.php/about/Garrison/directorate-human-resources/asap-services

Soldier and Family Assistance Center
Caserma Ederle
Army Community Service Center
Address: Davis Soldier & Family Readiness Center, Building 108
Phone from Europe: 039-0444-71-5800
From CONUS: 011-39-0444-71-5800
DSN: 314-646-5800
Email
Website: https://italy.armymwr.com/programs/soldier-and-family-assistance-center-sfac

Veterinary Treatment Facility
Caserma Ederle
Address: Building 2310
Phone :0444-61-9160
From CONUS: 011-39-0444-61-9160
DSN: 314-636-9160
Website: https://health.mil/Military-Health-Topics/Health-Readiness/Public-Health/Veterinary-Services/Veterinary-Treatment-Facilities

Victim Advocate
Caserma Ederle
Address: Building 395
Phone from Europe: 39-0444-71-8525
From CONUS: 011-39-0444-71-8525
DSN: 314-646-8525
Website: https://home.army.mil/italy/index.php/my-garrison-Italy/all-services/sexual-harassment-assault-responses-prevention-teamARP

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U.S. Army Reserve

99th Readiness Division

99th Readiness Division insignia

Address: 5231 South Scott Plaza, Fort Dix, NJ 08640
General Inquiries: 609-562-8048
Directory
Website: https://www.usar.army.mil/99thRD/

Retirement Services Office
99th Readiness Division

(States: CT, DC, DE, MA, MD, ME, NH, NJ, NY, PA, RI, VA, VT, WV and Europe)
Address: 5231 S Scott Plaza, Fort Dix, NJ
Phone: 609-562-7055 / 1696
Email: usarmy.usarc.99-rd.mbx.retirement-services-office@army.mil
Website: https://soldierforlife.army.mil/Retirement/ArmyReserve

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Services may also be available at NAS Sigonella, Naval Support Activity Naples, and Aviano Air Base.

Information on other military installations can be found at the U.S. Army Europe and Africa and Military Installations and Directories of Services Lookup.

Additional information on the Military Health System is available at Health.mil.

Additional Housing information is available at Army Housing Online User Services and Homes.mil.

Document Review Date: 25 January 2024