Illinois Military Installations - Contact Information

Listed below are Illinois military installations and military support centers, with full contact information, that can assist you with your benefits. This applies to the entire military community including Active duty, National Guard and Reserve Service Members serving in any branch of the Armed Services in Illinois or those who claim this state as their home of record. Contact information is also available for Veterans, Families, Retired Service members and Survivors. For additional state benefits go to the MyArmyBenefits - Illinois Military and Veterans Benefits fact sheet.

Common Resources
Rock Island Arsenal
Illinois National Guard
U.S. Army Reserve

 

Common Resources 

DEERS / ID Card / CAC Office
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Website: https://idco.dmdc.osd.mil/idco/

Finance / Defense Military Pay Office
DFAS
DFAS Insignia

Address: 8899 East 56th Street, Indianapolis, IN
Phone: 888-332-7411
Customer Service
Report the Death of a Military Retiree: 888-332-7411, option 1
Retiree, Annuitant, and Former Spouses: 888-332-7411, option 2
Army: 888-332-7411, option 3, then option 1
-  myPay Website Assistance - Press 1
-  Travel Pay – Press 2
-  Affordable Care Questions – Press 3
-  Secondary Dependency – Press 4
-  Debt / Garnishments – Press 5
-  Other questions re Pay – Press 6
Out of Service Debt – 866-912-6488
Website: https://www.dfas.mil

DFAS Retired Military & Annuitants
Phone: 800-321-1080
Website: https://www.dfas.mil/RetiredMilitary/

Medical and Dental

Medical

Military Treatment Facility (MTF)
Website: https://tricare.mil/mtf?sc_database=web
https://tricare.mil/FindDoctor
https://tricare.mil/GettingCare/FindDoctor/AllProviderDirectories 
https://health.mil/Military-Health-Topics/Access-Cost-Quality-and-Safety/Military-Hospitals-and-Clinics

Military Hospitals & Clinics
Website: https://tricare.mil/mtf
https://tricare.mil/Military-Hospitals-and-Clinics
https://tricare.mil/GettingCare/FindDoctor/mtf

Tricare Service Center
Tricare West
Phone: 1-888-874-9378 (888-TRIWEST)
Website: https://www.tricare.mil/west
https://tricare.mil/About/Regions
https://tricare.mil/PatientResources/ContactUs
https://tricare.mil/PatientResources/ContactUs/callUs

Tricare Beneficiary Counseling and Assistance Coordinator (BCAC)
Portal: https://milconnect.dmdc.osd.mil/milconnect/
Tricare BCAC Directory: https://tricare.mil/bcacdcao/

MHS (Military Health System) GENESIS 
Website: https://my.mhsgenesis.health.mil/pages/home
https://myaccess.dmdc.osd.mil/identitymanagement/app/login

Dental

Tricare Dental Program
Phone: 844-653-4061
Website: https://tricare.mil/Dental.aspx
https://tricare.mil/CoveredServices/Dental/TDP.aspx
https://www.uccitdp.com/home
https://www.uccitdp.com/member
https://www.uccitdp.com/find-a-dentist/#/

Federal Employee Dental and Vision Insurance Program (FEDVIP)
Benefeds Dental Program-For Retired Service Members
Address:  P.O. Box 797, Greenland, NH 03840-0797
Phone: 1-877-888-3337 (1-877-888-FEDS)
Website: https://www.benefeds.gov
https://www.benefeds.gov/contact 

Army Community Services
Website: https://www.armymwr.com/programs-and-services/personal-assistance

Army Family Web Portal

Army Emergency Relief

American Red Cross Armed Forces Emergency Services at 877-272-7337

AER Headquarters
Army Emergency Relief logo
Address: 2530 Crystal Drive, Suite 13161, 13th Fl, Arlington, VA 22202
Phone: 866-878-6378
DSN: 329-2768
Fax: 571-389-8522
Email: https://www.armyemergencyrelief.org/contact/
Website: https://www.armyemergencyrelief.org
https://www.armyemergencyrelief.org/offices/

Education Office
Ignited logo
Website: https://armyignited.cce.af.mil/student/public/welcome

Commissary
Website: https://shop.commissaries.com
https://corp.commissaries.com/

Exchange
Website: https://www.shopmyexchange.com

Retirement Services Office (RSO)
Website: https://soldierforlife.army.mil/About-Us/Contact-Your-RSO

Sexual Assault DoD Safe Helpline
24/7 Helpline: 877-995-5247 / 202-540-5962
Website: https://safehelpline.org/
https://safehelpline.org/how-to-get-help

Military Suicide Prevention Crisis Line
24/7 Crisis Line: 1-800-273-8255 x1 or Text: 838255
For Emergencies dial 988 then press 1 
Website: https://www.veteranscrisisline.net/get-help-now/military-crisis-line/

Veterinary Clinics
Website: https://health.mil/Military-Health-Topics/Health-Readiness/Public-Health/Veterinary-Services/Veterinary-Treatment-Facilities

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Rock Island Arsenal
https://home.army.mil/ria/
Welcome to Rock Island Arsenal Sign
Information: 309-782-6001
Phonebook
Prefix 782-XXXX =DSN 793-XXXX
flickr

DEERS / ID Card / CAC Office
Rock Island Arsenal

Address: 1 Rock Island Arsenal, Building 56
Phone: 309-782-0596 / 309-782-6001 x2, 2, 4
Website: https://home.army.mil/ria/my-fort/all-services/id-cards-deers-enrollment
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 102319

Legal – limited to providing notary services and limited Powers of Attorney
See: Fort McCoy Legal Assistance – 502-898-2165
Address: 1 Rock Island Arsenal, Building 390
Phone: 520-941-8639
Website: https://home.army.mil/ria/my-fort/all-services/legal-assistance-office

Medical

Military Treatment Facility (MTF)

U.S. Army Health Clinic

U.S. Army Health Clinic
Address: 1 Rock Island Arsenal, Rodman Avenue, Building 110 
Phone: 309-782-0805
Appointments: 309-782-0805
Pharmacy:  309-782-0550
Website:  https://blanchfield.tricare.mil/Clinics/Woodson-Health-Clinic
https://home.army.mil/ria/my-fort/all-services/https-www-facebook-com-pg-Rock-Island-Arsenal-Health-Clinic-1657726937799405-posts-ref-page_internal

Army Community Service (ACS)
https://rockisland.armymwr.com/categories/community-support
Rock Island ACS
Address: 3438 Rodman Avenue, Building 110, 1st Fl
Phone: 309-782-0829
Email
Website: https://rockisland.armymwr.com/programs/acs
https://home.army.mil/ria/my-fort/all-services/army-community-service

Army Emergency Relief (AER)
Address: 3438 Rodman Avenue, Building 110
Phone: 309-782-0829
Email
Website: https://rockisland.armymwr.com/categories/financial

Employment Readiness Program (ERP)

ACS
Address: 3438 Rodman Avenue, Building 110
Phone: 309-782-0829
Email
Website: https://rockisland.armymwr.com/programs/employment-readiness-program

Exceptional Family Member Program (EFMP)
Address: 3438 Rodman Avenue, Building 110
Phone: 309-782-0829
Email
Website: https://rockisland.armymwr.com/programs/efmp

Family Advocacy Program (FAP)
Address: 3438 Rodman Avenue, Building 110
Phone: 309-782-0829
Email
Website: https://rockisland.armymwr.com/programs/acs/family-advocacy

Financial Readiness Program (FRP)
Address: 3438 Rodman Avenue, Building 110
Phone: 309-782-0829
Email
Website: https://www.armymwr.com/programs-and-services/personal-assistance/financial-readiness

Relocation Readiness Program (RRP)

ACS
Address: 3438 Rodman Avenue, Building 110
Phone: 309-782-0829
Email
Website: https://rockisland.armymwr.com/programs/relocation-readiness-program

Survivor Outreach Services
Address: 3438 Rodman Avenue, Building 110
Phone: 309-782-0829
Email
Website: https://rockisland.armymwr.com/programs/acs/survivor-outreach-services

Child and Youth Services
https://rockisland.armymwr.com/categories/cys-services

Parent Central Services and Registration
Address: 3438 Rodman Avenue, Building 110
Phone: 309-782-0791
Email
Website: https://rockisland.armymwr.com/programs/cy
https://rockisland.armymwr.com/programs/parent-outreach-services

Child Development Center
Address: 3679 King Drive, Buildings 11, 15, & 16
Phone: 309-782-0148
Email
Website: https://rockisland.armymwr.com/programs/cy

Family Child Care
Website: https://rockisland.armymwr.com/programs/family-child-care

School Age Center
Address: 3954 Rodman Avenue, Building 150
Phone: 309-782-5019
Email
Website: https://rockisland.armymwr.com/programs/cy

School Support Services - School Liaison
School Support Services - School Liaison
Address: 3438 Rodman Avenue, Building 110
Phone: 309-782-6515
Email
Website: https://rockisland.armymwr.com/programs/school-support-services

Youth Sports
Address: 3438 Rodman Avenue, Building 110
Phone: 309-782-6793
Email
Website: https://rockisland.armymwr.com/programs/youth-sports

Army Education Center
Address: North Avenue, Building 56, 1st Fl
Phone: 309-782-2065
Website: https://home.army.mil/ria/my-fort/all-services/continuing-education-services

Commissary
Address: Rodman Avenue, Building 334
Phone: 309-782-4614 / 309-948-7514 x3425 / 7515  
Website: https://shop.commissaries.com/stores/rock-island-arsenal

Exchange
Address: Rodman Ave, Building 333
Phone: 309-788-4940
Website: https://www.shopmyexchange.com/store-locator/rock-island-arsenal

Housing
Address: Rodman Avenue, Building 102
Phone: 309-782-0605
Website: https://home.army.mil/ria/my-fort/all-services/housing-services-office

Cadence Communities
Address: Rodman Avenue, Building 102
Phone:  615-203-0727
Email: rockisland@thecadencecommunities.com
Website: https://www.thecadencecommunities.com/

Military Personnel Division
Address: Building 56, Rm 122
Phone: 309-782-1526 / 4799
Website: https://home.army.mil/ria/my-fort/all-services/military-personnel-division

Morale, Welfare and Recreation
Website: https://rockisland.armymwr.com
Directory

Leisure Travel Office
Address: 333 Rodman Avenue, Next to PX
Phone: 309-782-5890 / 8630
Email
Website: https://rockisland.armymwr.com/programs/leisure-travel-office

Outdoor Recreation
Campers at a campground
Address: 333 Rodman Avenue, Building 333
Phone: 309-782-8630
Email
Website: https://rockisland.armymwr.com/programs/outdoor-recreation

Fitness Center
Address: 3395 Rodman Avenue, Building 67
Phone: 309-782-6787
Email
Website: https://rockisland.armymwr.com/programs/fitness-center

Retirement Services Office
Website: https://home.army.mil/ria/my-fort/all-services/military-personnel-division
See: Fort McCoy / Fort Leonard Wood / Fort Knox

Sexual Harassment / Assault Response & Prevention (SHARP)
24/7 Hotline: 309-229-8412
Email: usarmy.ria.asc.mbx.sharp@army.mil

Victim Advocacy Program
Address: 3438 Rodman Avenue, Building 110
Phone: 309-782-0829
Email
Website: https://rockisland.armymwr.com/programs/family-advocacy-program/victim-advocacy-program

SFL Transition Assistance Program
Address: Building 56
Phone: 309-782-0453
Website: https://home.army.mil/ria/index.php/my-fort/all-services/sfl-tap

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Illinois National Guard
 Illinois National Guard Insignia
https://www.il.ngb.army.mil/
https://nationalguard.com/illinois
1301 N. MacArthur Boulevard
Springfield, IL 62702
Information: 217-761-3569
Email: https://www.il.ngb.army.mil/Contact-Us/
YouTube

DEERS / ID Card / CAC Office
Springfield
Address: 1301 N. MacArthur Boulevard
Phone: 217-761-3307 x1
website: https://www.il.ngb.army.mil/Servicemember-Resources/Soldiers-Support-Center-ID-Cards-DEERS/
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 157452

Mount Vernon
Address: 600 Shiloh Drive, Mount Vernon
Phone: 309-567-4442
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 620983

Finance
Address: 1301 North MacArthur Boulevard, Springfield
Phone: 217-761-3307 x6

Legal
Address: Camp Lincoln, 1301 N MacArthur Boulevard, Springfield
Phone: 217-761-3366

Illinois National Guard Youth Program
Address: 1301 N. MacArthur Boulevard
Phone:  217-761-3395
Email
Website: https://www.il.ngb.army.mil/Servicemember-Resources/Soldier-and-Family-Programs/Child-Youth-Program/

Illinois National Guard Education Office
Address: 1301 N MacArthur Boulevard, Springfield
Phone: 217-761-3307 x4 / 3748 / 3406
Email: ng.il.ilarng.list.g1-education@army.mil
Website: https://www.il.ngb.army.mil/Servicemember-Resources/Education-Services/
Handbook

Employment Assistance Program
Website: https://www.il.ngb.army.mil/Servicemember-Resources/Employee-Assistance-Program/

Family Programs
Address: 1301 North MacArthur Boulevard, Springfield
Phone: 217-725-3926
Website: https://illinoisfamilyprograms.weebly.com/frg-program.html

Soldier & Family Readiness / Family Assistance Centers
24/7 Hotline: 1-800-832-9225
State Family Programs: 217-761-3932
Email: ng.il.ilarng.list.sc-supportdesk@mail.mil
Website: https://illinoisfamilyprograms.weebly.com/assistance-centers.html

Illinois Military Family Relief Fund
Address: 1301 N. MacArthur Boulevard
Phone: 217-761-3452
Website: https://www.il.ngb.army.mil/Public-Resources/

Religious Support
Phone: 217-761-2916
Website: https://www.il.ngb.army.mil/Servicemember-Resources/Chaplain-Services/

Retirement Services
Address: 1301 N. MacArthur Boulevard
Phone: 217-761-3694 / 3806 / 3318 / 217-761-3307 x2
Email: ng.il.ilarng.list.rso-rpam@army.mil
Website: https://www.il.ngb.army.mil/Servicemember-Resources/Benefits-Center-ID-Cards-DEERS/ 

Sexual Assault Prevention & Response
24/7 Cell: 217-761-3902 x1
Address: 1301 N MacArthur Boulevard, Springfield
Website: https://www.il.ngb.army.mil/Servicemember-Resources/Sexual-Assault-Prevention-and-Response-SAPR/

Suicide Prevention Program / Psychological Health
Website: https://illinoisfamilyprograms.weebly.com/psychological-health.html

Yellow Ribbon Program
Address: 1301 N MacArthur Boulevard, Springfield
Phone: 217-761-1766 / 1771
Website: https://illinoisfamilyprograms.weebly.com/yellow-ribbon.html

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U.S. Army Reserve

88th Readiness Division

88th Readiness Division insignia
General Inquiries: 1-877-560-3086
Directory
Website: https://www.usar.army.mil/88thRD/

DEERS / ID Card / CAC Office

85th Division Arlington Heights
Address: 1515 West Central Road, Building 203, Arlington Heights
Phone: 719-366-2064
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 150415

416th ENCOM Darien
Address: Parkhurst Army Reserve Center, 10S 100 South Frontage Road, Darien (address does not work on google maps)
Phone: 719-366-8200
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 156247

88th Readiness Division Army Reserve Education Center
Website: https://armyignited.cce.af.mil/student/public/welcome

Educational Benefits
Website: https://www.usar.army.mil/Educational-Benefits/

88th Readiness Division Army Reserve Family Programs
Website: https://www.usar.army.mil/Commands/Geographic/88th-Readiness-Division/88th-RSC-Resources/Family-Programs/

Family Programs
Website: https://www.usar.army.mil/ARFP/

Retirement Services Office
88th Readiness Division 
(States: CO, IA, ID, IL, IN, KS, MI, MN, MO, MT, ND, NE, OH, OR, SD, UT, WA, WI, WY)
Address: 2187 South J Street, Fort McCoy, Wisconsin 54656
Phone: 502-898-7448
DSN: 280-7448
Email: usarmy.usarc.88-rd.mbx.retirement-services1@army.mil
Website: https://www.usar.army.mil/Commands/Geographic/88th-Readiness-Division/88th-RSC-Resources/Retirement/
https://soldierforlife.army.mil/About-Us/Contact-Your-RSO

88th Readiness Division - SHARP Team
24/7 Hotline: 608-388-5000
Website: https://www.usar.army.mil/Commands/Geographic/88th-Readiness-Division/88th-RD-SHARP/

Suicide Prevention Program
Website: https://www.usar.army.mil/Commands/Geographic/88th-Readiness-Division/88th-RD-Suicide-Prevention/
https://www.usar.army.mil/SuicidePrevention/

Survivor Outreach Services

Survivor Outreach Services logo
Website: https://www.usar.army.mil/ARFP/SOS/
https://dcsg9.army.mil/sos_staff_Locator

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Services may also be available at Naval Station Great Lakes and Scott Air Force Base.

For additional state resource information please see the MyArmyBenefits - Illinois Military and Veterans Benefits Fact Sheet.

Information on other military installations can be found at the Military Installations and Directories of Services Lookup, MyAirForce Benefits - Illinois Resource Locator and the Joint Services Support for the National Guard.

Additional information on the Military Health System is available at Health.mil.

Additional Housing information is available at Army Housing Online User Services

Click here for additional Survivor Outreach Services. 

For additional help with Suicide Prevention please dial 988 then press 1.

To reach the Sexual Assault Prevention and Response office call the DoD Safe Helpline at 877-995-5247 or toll-free at 202-540-5962. Or contact the VA facilities by calling 1-800-MyVA411 (1-800-698-2411, option 9). 

Document Review Date: 24 November 2025