Illinois Military Installations - Contact Information

Listed below are Illinois military installations and military support centers, with full contact information, that can assist you with your benefits. This applies to the entire military community including Active duty, National Guard and Reserve Service Members serving in any branch of the Armed Services in Illinois or those who claim this state as their home of record. Contact information is also available for Veterans, Families, Retired Service members and Survivors. For additional state benefits go to the MyArmyBenefits - Illinois Military and Veterans Benefits fact sheet .

Common Resources
Rock Island Arsenal
Illinois National Guard
U.S. Army Reserve

Common Resources 

DEERS / ID Card / CAC Office
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Website: https://idco.dmdc.osd.mil/idco/

Finance
DFAS
DFAS Insignia

Phone: 888-332-7411
Customer Service
Self Service – Press 1
Report the Death of a Military Retiree – Press 2
Garnishments – Press 3
Pay Inquiries – Press 4
- Travel Pay – Press 4, then option #1
- Military Retired and Annuitant Pay – Press 4, then option #2
- Military Pay – Press 4, then option #3
My Pay Website Assistance - Press 5
Affordable Care Act – Press 6
Out of Service Debt – 866-912-6488
Website: https://www.dfas.mil

Retired Military & Annuitants
Phone: 800-321-1080
Website: https://www.dfas.mil/retiredmilitary/

Medical and Dental

Medical

Military Treatment Facility (MTF)

Website: https://tricare.mil/mtf?sc_database=web
https://www.tricare.mil/FindDoctor
https://tricare.mil/FindDoctor/AllProviderDirectories

Military Hospitals & Clinics
https://tricare.mil/Military-Hospitals-and-Clinics

Tricare Service Center
Tricare East
Phone: 1-800-444-5445
Website: https://www.humanamilitary.com
https://www.humanamilitary.com/beneficiary/findcare

https://tricare.mil/Home/ContactUs/CallUs/AllContacts

https://tricare.mil/ContactUs/CallUs/TROs
https://tricare.mil/ContactUs/CallUs.aspx

Tricare Beneficiary Counseling and Assistance Coordinator (BCAC)
Tricare BCAC Directory: https://tricare.mil/bcacdcao/

Dental

Tricare Dental Program
Phone: 844-653-4061

Website: https://tricare.mil/Dental.aspx
https://www.uccitdp.com/find-a-dentist/#/
https://tricare.mil/CoveredServices/Dental/TDP.aspx
https://www.uccitdp.com/dtwdws/member/landing.xhtml

Federal Employee Dental and Vision Insurance Program (FEDVIP)
Benefeds Dental Program-For Retired Service Members
Phone: 1-877-888-3337 (1-877-888-FEDS)
Website: https://www.benefeds.com/
https://www.benefeds.com/contact

Army Emergency Relief
AER Headquarters
Army Emergency Relief logo

Address: 2530 Crystal Drive, Suite 13161, 13th Fl, Arlington, VA 22202
Phone: 866-878-6378
DSN: 329-2768
Fax: 571-389-8522
Email: https://www.armyemergencyrelief.org/contact/
Website: https://www.armyemergencyrelief.org
https://www.armyemergencyrelief.org/offices/

Sexual Assault DoD Safe Helpline
24/7 Helpline: 877-995-5247
Website: https://www.safehelpline.org/
https://www.safehelpline.org/how-to-get-help

Military Suicide Prevention Crisis Line
24/7 Crisis Line: 1-800-273-8255 x1 or Text: 838255
For Emergencies dial 988
Website: https://www.veteranscrisisline.net/get-help-now/military-crisis-line/

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Rock Island Arsenal
https://home.army.mil/ria/
Welcome to Rock Island Arsenal Sign

Information: 309-782-6001
Prefix 782-XXXX =DSN 793-XXXX
Phonebook
Facebook

Twitter
Flickr
Pinterest

DEERS / ID Card / CAC Office

Rock Island Arsenal
Address: Building # 56, 1 Rock Island Arsenal
Phone: 309-782-0596
Website: https://home.army.mil/ria/index.php/my-fort/all-services/id-cards-deers-enrollment
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 102319

Legal
Address: Building # 90
Phone: 309-782-1443
Website: https://home.army.mil/ria/index.php/my-fort/all-services/legal-assistance-office

Medical

Military Treatment Facility (MTF)

U.S. Army Health Clinic

U.S. Army Health Clinic

Address: 1 Rock Island Arsenal, Building 110
Phone: 309-782-0805 / 866-524-4677
Appointments: 309-782-0805
Website: https://blanchfield.tricare.mil/Clinics/Rock-Island-Arsenal-Clinic
https://home.army.mil/ria/index.php/my-fort/all-services/
https://tricare.mil/FindDoctor/MTF/View?ID=657

Tricare Beneficiary Counseling and Assistance Coordinator (BCAC)
Address: Rock Island Arsenal Army Health Clinic
Phone: 309-782-0800
Fax: 309-782-1747
Email: usarmy.knox.medcom-irach.mbx.bcacdcao.rockisland@mail.mil
Tricare BCAC Directory: https://tricare.mil/bcacdcao/

Army Community Service
Rock Island ACS

Address: 3438 Rodman Avenue, Building # 110, 1st Fl
Phone: 309-782-0829
Fax: 309-782-0817
Email
Website: https://rockisland.armymwr.com/programs/army-community-service
https://home.army.mil/ria/index.php/my-fort/all-services/army-community-service
Facebook

Child and Youth Services
https://rockisland.armymwr.com/categories/cys-services
Webtrac

Parent Central Services and Registration
Address: 3438 Rodman Avenue, Building # 110
Phone: 309-782-0791
Email
Website: https://rockisland.armymwr.com/programs/cy
https://rockisland.armymwr.com/programs/parent-outreach-services

Child Development Center
Address: 3679 King Drive
Phone: 309-782-0148
Email
Website: https://rockisland.armymwr.com/programs/cy

Building 11
Address: Building 11
Phone: 309-782-0153 / 2935

Building 15
Address: Building 15
Phone: 309-782-2822 / 0148 / 0483

Building 16
Address: Building 16
Phone: 309-782-2816 / 2934

Family Child Care
Website: https://rockisland.armymwr.com/programs/family-child-care

School Age Center
Address: 3954 Rodman Avenue, Building #150
Phone: 309-782-5019
Email
Website: https://rockisland.armymwr.com/programs/cy

School Support Services - School Liaison
School Support Services - School Liaison

Address: Building # 110, 3438 Rodman Avenue
Phone: 309-782-6515
Email
Website: https://rockisland.armymwr.com/programs/school-support-services

Youth Sports
Address: Building # 110, 3438 Rodman Avenue
Phone: 309-782-6793
Email
Website: https://rockisland.armymwr.com/programs/youth-sports

Army Emergency Relief
Address: 3438 Rodman Avenue, Building # 110
Phone: 309-782-0829
Email
Website: https://rockisland.armymwr.com/programs/financial-readiness

Army Education Center
Address: Building # 56, 1st Fl
Phone: 309-782-2065
Fax: 309-782-7901
Website: https://home.army.mil/ria/index.php/my-fort/all-services/continuing-education-services
https://www.armyignited.army.mil

Employment Readiness
Employment Readiness

Address: 3438 Rodman Avenue, Building # 110
Phone: 309-782-0829
Email
Website: https://rockisland.armymwr.com/programs/employement-readiness

Exceptional Family Member Program
Exceptional Family Member Program logo

Address: 3438 Rodman Avenue, Building # 110
Phone: 309-782-0829
Email
Website: https://rockisland.armymwr.com/programs/efmp

Family Advocacy
Address: 3438 Rodman Avenue, Building # 110
Phone: 309-782-0829
Email
Website: https://rockisland.armymwr.com/programs/family-advocacy-program

Financial Readiness
Address: 3438 Rodman Avenue, Building # 110
Phone: 309-782-0829
Email
Website: https://rockisland.armymwr.com/programs/financial-readiness

Housing
Address: Building # 102
Phone: 309-782-2376 / 8105
Website: https://home.army.mil/ria/index.php/my-fort/all-services/housing-services-office
https://www.rockislandhousing.com/
https://www.housing.army.mil/

Relocation Readiness Program
Address: 3438 Rodman Avenue, Building # 110
Phone: 309-782-0829
Email
Website: https://rockisland.armymwr.com/programs/relocation-readiness-program

Mobilization & Deployment & Support Stability Operations

Mobilization & Deployment & Support Stability Operations

Address: 3438 Rodman Avenue, Building # 110
Phone: 309-782-0829
Website: https://rockisland.armymwr.com/programs/army-community-service

Morale, Welfare and Recreation
Address: 3438 Rodman Avenue, Building # 110 or
1 Rock Island Arsenal
Phone: 309-782-0573 / 4420
Website: https://rockisland.armymwr.com
Directory
Facebook

Leisure Travel Office
Address: Building # 333, Rodman Avenue Next to PX
Phone: 309-782-5890
Email
Website: https://rockisland.armymwr.com/programs/leisure-travel-office

Outdoor Recreation
Campers at a campground

Address: Building # 333, Rodman Avenue
Phone: 309-782-8630
Email
Website: https://rockisland.armymwr.com/programs/outdoor-recreation

Fitness Center
Address: 3395 Rodman Avenue, Building #67
Phone: 309-782-6787
Email
Website: https://rockisland.armymwr.com/programs/fitness-center

Religious Support
Phone: 309-782-0923

Retirement Services Office
Address: Building #56
Phone: 309-782-7780
Website: https://home.army.mil/ria/index.php/my-fort/all-services/military-personnel-division
https://home.army.mil/ria/index.php/my-fort/all-services/sfl-tap

Sexual Harassment / Assault Response & Prevention (SHARP)
24/7 Hotline: 309-229-8412
Email: usarmy.ria.asc.mbx.sharp@army.mil

Army Transition Assistance Program
Address: Building #56
Phone: 309-782-0453
Website: https://home.army.mil/ria/index.php/my-fort/all-services/sfl-tap

Survivor Outreach Services
Address: 3438 Rodman Avenue, Building # 110
Phone: 309-782-0829
Email
Website: https://rockisland.armymwr.com/programs/survivor-outreach-services

Victim Advocacy Program
Victim Advocacy Program

Address: 3438 Rodman Avenue, Building # 110
Phone: 309-782-0829
Email
Website: https://rockisland.armymwr.com/programs/family-advocacy-program/victim-advocacy-program

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Illinois National Guard
 Illinois National Guard Insignia

https://www.il.ngb.army.mil/
https://www.il.ngb.army.mil/Organizations/Army-National-Guard/

1301 N. MacArthur Boulevard
Springfield, IL 62702
Information: 217-761-3569
Email: https://www.il.ngb.army.mil/Contact-Us/
Facebook
Twitter
YouTube

DEERS / ID Card / CAC Office
Website: https://www.il.ngb.army.mil/Servicemember-Resources/Soldiers-Support-Center-ID-Cards-DEERS/

Address: 1301 N. MacArthur Boulevard
Phone: 217-761-3307
Website: https://www.il.ngb.army.mil/Servicemember-Resources/Soldiers-Support-Center-ID-Cards-DEERS/
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 157452

Address: 600 Shiloh Drive, Mount Vernon
Phone: 618-242-1220
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 620983

Legal
Address: Camp Lincoln, 1301 N MacArthur Boulevard, Springfield
Phone: 217-761-3366
Fax: 217-761-3930

Army Emergency Relief
Serviced by the American Red Cross, 1-877-272-7337

Illinois Youth Program
Illinois Youth Program logo
Address: 1301 N MacArthur Boulevard, Springfield
Phone: 217-761-3395
Email: ng.il.ilarng.list.youth-programs@army.mil
Facebook

Illinois National Guard Education Office
Address: 1301 N MacArthur Boulevard, Springfield
Phone: 217-761-3406 / 3782
Website: https://www.armyignited.army.mil
https://www.il.ngb.army.mil/Servicemember-Resources/Soldiers-Support-Center-ID-Cards-DEERS/

Soldier Support Center
Address: 1301 N MacArthur Boulevard, Springfield
Phone: 217-761-3307
DSN: 555-3307
Website: https://www.il.ngb.army.mil/Servicemember-Resources/Soldiers-Support-Center-ID-Cards-DEERS/

Military and Family Readiness Specialist
After Hours: 1-800-832-9225
Phone: 217-622-0138
Website: https://www.il.ngb.army.mil/Servicemember-Resources/Soldiers-Support-Center-ID-Cards-DEERS/

Illinois Military Family Relief Fund
Address: 1301 N. MacArthur Boulevard
Phone: 217-761-3452 / 800-524-4564 (ILNG)
Website: https://www.il.ngb.army.mil/Public-Resources/

Religious Support
Phone: 217-299-8314
Email: ng.il.arng.list.staffchap@army.mil
Website: https://www.il.ngb.army.mil/Servicemember-Resources/Chaplain-Services/

Retirement Services
Address: 1301 N. MacArthur Boulevard
Phone: 217-761-3694 / 3806
Email: ng.il.ilarng.list.sc-supportdesk@army.mil
Website: https://www.il.ngb.army.mil/Servicemember-Resources/Soldiers-Support-Center-ID-Cards-DEERS/

Sexual Assault Response Coordinator
Camp Lincoln
24/7 Cell: 217-299-9407
Address: 1301 N MacArthur Boulevard, Springfield

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U.S. Army Reserve

DEERS / ID Card / CAC Office

308th Civil Affairs Brigade
Address: 18960 S Halsted, Homewood
Phone: 708-366-4569
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 107635

85th Division Arlington Heights
Address: 1515 W Central Road, Building 203, Arlington Heights
Phone: 719-366-2064
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 150415

330 th Med Bde, Fort Sheridan
Address: 3155 Blackhawk Drive, Building #599
Phone: 719-317-0563
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 620751

416 th ENCOM Darien
Address: Parkhurst Army Reserve Center, 10S 100 South Frontage Road, Darien
Phone: 719-366-8200
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 156247

Retirement Services Office
88th Readiness Division
(States: CO, IA, ID, IL, IN, KS, MI, MN, MO, MT, ND, NE, OH, OR, SD, UT, WA, WI, WY)

88th Readiness Division insignia

Address: Building #35, South M Street, Fort McCoy, Wisconsin 54656
Phone: 608-388-7448
DSN: 280-7448
Fax: 608-388-5736
Email: usarmy.usarc.88-rscrd.mbx.retirement-services1@army.mil
Website: https://www.usar.army.mil/Commands/Geographic/88th-Readiness-Division/88th-RSC-Resources/Retirement/
https://soldierforlife.army.mil/Retirement/ArmyReserve

Survivor Outreach Services

Survivor Outreach Services logo

Phone: 608-388-0447
Email: usarmy.jbsa.imcom-hq.mbx.sos-survivor-advocate@army.mil
Website: https://www.usar.army.mil/ARFP/SOS/

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Services may also be available at Naval Station Great Lakes and Scott Air Force Base.

For additional state resource information please see the MyArmyBenefits - Illinois Military and Veterans Benefits Fact Sheet.

Information on other military installations can be found at the Military Installations and Directories of Services Lookup, 88th Readiness Division, MyAirForce Benefits - Illinois Resource Locator and the Joint Services Support for the National Guard.

Additional information on the Military Health System is available at Health.mil.

Additional Housing information is available at Army Housing Online User Services and Homes.mil.

Click here for additional Survivor Outreach Services.

Document Review Date: 10 March 2022