Listed below are Illinois military installations and military support centers, with full contact information, that can assist you with your benefits. This applies to the entire military community including Active duty, National Guard and Reserve Service Members serving in any branch of the Armed Services in Illinois or those who claim this state as their home of record. Contact information is also available for Veterans, Families, Retired Service members and Survivors. For additional state benefits go to the MyArmyBenefits - Illinois Military and Veterans Benefits fact sheet.
Common Resources
Rock Island Arsenal
Illinois National Guard
U.S. Army Reserve
Common Resources
DEERS / ID Card / CAC Office
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Website: https://idco.dmdc.osd.mil/idco/
Finance / Defense Military Pay Office
DFAS
Address: 8899 East 56th Street, Indianapolis, IN
Phone: 888-332-7411
Customer Service
Report the Death of a Military Retiree: 888-332-7411, option 1
Retiree, Annuitant, and Former Spouses: 888-332-7411, option 2
Army: 888-332-7411, option 3, then option 1
- myPay Website Assistance - Press 1
- Travel Pay – Press 2
- Tax Questions – Press 3
- Secondary Dependency – Press 4
- Debt / Garnishments – Press 5
- Other questions re Pay – Press 6
Out of Service Debt – 866-912-6488
Website: https://www.dfas.mil
DFAS Retired Military & Annuitants
Phone: 800-321-1080
Website: https://www.dfas.mil/RetiredMilitary/
Medical and Dental
Medical
Military Treatment Facility (MTF)
Website: https://tricare.mil/mtf?sc_database=web
https://tricare.mil/FindDoctor
https://tricare.mil/GettingCare/FindDoctor/AllProviderDirectories
https://health.mil/Military-Health-Topics/Access-Cost-Quality-and-Safety/Military-Hospitals-and-Clinics
Military Hospitals & Clinics
Website: https://tricare.mil/mtf
https://tricare.mil/Military-Hospitals-and-Clinics
https://tricare.mil/GettingCare/FindDoctor/mtf
Tricare Service Center
Tricare West
Phone: 1-888-874-9378 (888-TRIWEST)
Website: https://www.tricare.mil/west
https://tricare.mil/About/Regions
https://tricare.mil/PatientResources/ContactUs
https://tricare.mil/PatientResources/ContactUs/callUs
Tricare Beneficiary Counseling and Assistance Coordinator (BCAC)
Portal: https://milconnect.dmdc.osd.mil/milconnect/
Tricare BCAC Directory: https://tricare.mil/bcacdcao/
MHS (Military Health System) GENESIS
Website: https://my.mhsgenesis.health.mil/pages/home
https://myaccess.dmdc.osd.mil/identitymanagement/app/login/myauth
Dental
Tricare Dental Program
Phone: 844-653-4061
Website: https://tricare.mil/Dental
https://tricare.mil/CoveredServices/Dental/TDP
https://www.uccitdp.com/home
https://www.uccitdp.com/member
https://www.uccitdp.com/dentist
https://www.uccitdp.com/find-a-dentist/#/
Federal Employee Dental and Vision Insurance Program (FEDVIP)
Benefeds Dental Program-For Retired Service Members
Address: P.O. Box 797, Greenland, NH 03840-0797
Phone: 1-877-888-3337 (1-877-888-FEDS)
Website: https://www.benefeds.gov/
https://login.gov/
https://www.benefeds.gov/contact
Army Community Services
Website: https://www.armymwr.com/programs-and-services/personal-assistance
Army Emergency Relief
American Red Cross Armed Forces Emergency Services at 877-272-7337
AER Headquarters 
Address: 2530 Crystal Drive, Suite 13161, 13th Fl, Arlington, VA 22202
Phone: 866-878-6378
DSN: 329-2768
Fax: 571-389-8522
Email: https://www.armyemergencyrelief.org/contact/
Website: https://www.armyemergencyrelief.org
https://www.armyemergencyrelief.org/offices/
Education Office
Website: https://armyignited.cce.af.mil/student/public/welcome
Commissary
Website: https://shop.commissaries.com
https://corp.commissaries.com/
Website: https://www.shopmyexchange.com
Retirement Services Office (RSO)
Website: https://soldierforlife.army.mil/About-Us/Contact-Your-RSO
Sexual Assault DoD Safe Helpline
24/7 Helpline: 877-995-5247 / 202-540-5962
Website: https://safehelpline.org/
https://safehelpline.org/how-to-get-help
Military Suicide Prevention Crisis Line
24/7 Crisis Line: 1-800-273-8255 x1 or Text: 838255
For Emergencies dial 988 then press 1
Website: https://www.veteranscrisisline.net/get-help-now/military-crisis-line/
Veterinary Clinics
Website: https://health.mil/Military-Health-Topics/Health-Readiness/Public-Health/Veterinary-Services/Veterinary-Treatment-Facilities
Rock Island Arsenal
https://home.army.mil/ria/
Information: 309-782-6001
Phonebook
Prefix 782-XXXX =DSN 793-XXXX
DEERS / ID Card / CAC Office
Rock Island Arsenal
Address: 1 Rock Island Arsenal, Building 56
Phone: 309-782-0596
Website: https://home.army.mil/ria/my-fort/all-services/id-cards-deers-enrollment
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 102319
Legal – limited to providing notary services and limited Powers of Attorney
See: Fort McCoy Legal Assistance – 502-898-2165
Address: 1 Rock Island Arsenal, Building 390, by appointment only
Phone: 520-941-8639
Website: https://home.army.mil/ria/my-fort/all-services/legal-assistance-office
Medical
Military Treatment Facility (MTF)
U.S. Army Health Clinic
Address: 1 Rock Island Arsenal, Rodman Avenue, Building 110
Phone: 309-782-0805
Appointments: 309-782-0805
Pharmacy: 309-782-0550
Website: https://blanchfield.tricare.mil/Clinics/Woodson-Health-Clinic
Army Community Service (ACS)
https://rockisland.armymwr.com/categories/community-support
Address: 3438 Rodman Avenue, Building 110, 1st Fl
Phone: 309-782-0829
Email
Website: https://rockisland.armymwr.com/programs/acs
https://home.army.mil/ria/my-fort/all-services/army-community-service
Army Emergency Relief (AER)
Address: 3438 Rodman Avenue, Building 110
Phone: 309-782-0829
Website: https://www.armymwr.com/programs-and-services/personal-assistance/financial-readiness
Employment Readiness Program (ERP)
Address: 3438 Rodman Avenue, Building 110
Phone: 309-782-0829
Email
Website: https://rockisland.armymwr.com/programs/employment-readiness-program
Exceptional Family Member Program (EFMP)
Address: 3438 Rodman Avenue, Building 110
Phone: 309-782-0829
Email
Website: https://rockisland.armymwr.com/programs/exceptional-family-member-program
Family Advocacy Program (FAP)
Address: 3438 Rodman Avenue, Building 110
Phone: 309-782-0829
Website: https://rockisland.armymwr.com/programs/family-advocacy-program
Financial Readiness Program (FRP)
Address: 3438 Rodman Avenue, Building 110
Phone: 309-782-0829
Email
Website: https://www.armymwr.com/programs-and-services/personal-assistance/financial-readiness
Relocation Readiness Program (RRP)
Address: 3438 Rodman Avenue, Building 110
Phone: 309-782-0829
Email
Website: https://rockisland.armymwr.com/programs/relocation-readiness
Survivor Outreach Services
Address: 3438 Rodman Avenue, Building 110
Phone: 309-782-0829
Email
Website: https://rockisland.armymwr.com/programs/survivor-outreach-services
Child and Youth Services
https://rockisland.armymwr.com/categories/cys-services
Parent Central Services and Registration
Address: 3438 Rodman Avenue, Building 110
Phone: 309-782-0791
Email
Website: https://rockisland.armymwr.com/programs/cy
Child Development Center
Address: 3679 King Drive, Buildings 11, 15, & 16
Phone: 309-782-0148
Website: https://rockisland.armymwr.com/programs/child-development-center-cdc
Family Child Care
Website: https://rockisland.armymwr.com/programs/family-child-care
School Age Center
Address: 3954 Rodman Avenue, Building 150
Phone: 309-782-5019
Website: https://rockisland.armymwr.com/programs/school-age-centers
School Support Services - School Liaison
Address: 3438 Rodman Avenue, Building 110
Phone: 309-782-6515
Email
Website: https://rockisland.armymwr.com/programs/school-support-services
Youth Sports
Address: 3438 Rodman Avenue, Building 110
Email
Website: https://rockisland.armymwr.com/programs/youth-sports-and-fitness
Army Education Center
Address: North Avenue, Building 56, 1st Fl
Phone: 309-782-2065
Website: https://home.army.mil/ria/my-fort/all-services/continuing-education-services
Commissary
Address: Rodman Avenue, Building 334
Phone: 309-948-7514
Website: https://shop.commissaries.com/stores/rock-island-arsenal
https://corp.commissaries.com/shopping/store-locations/rock-island-arsenal
Exchange
Address: Rodman Ave, Building 333
Phone: 309-788-4940
Website: https://www.shopmyexchange.com/store-locator/rock-island-arsenal
Housing
Address: Rodman Avenue, Building 102
Phone: 309-782-0605
Website: https://home.army.mil/ria/my-fort/all-services/housing-services-office
Cadence Communities
Address: Rodman Avenue, Building 102
Phone: 615-203-0727
Email: rockisland@thecadencecommunities.com
Website: https://www.thecadencecommunities.com/
Military Personnel Division
Address: Building 56, Rm 122
Phone: 309-782-1526 / 4799
Website: https://home.army.mil/ria/my-fort/all-services/military-personnel-division
Morale, Welfare and Recreation
Website: https://rockisland.armymwr.com
Directory
Leisure Travel Office
Address: 333 Rodman Avenue, Next to PX
Phone: 309-782-5890
Email
Website: https://rockisland.armymwr.com/programs/leisure-travel-services-lts
Outdoor Recreation
Address: 333 Rodman Avenue, Building 333
Phone: 309-782-8630
Email
Website: https://rockisland.armymwr.com/programs/outdoor-recreation
Fitness Center
Address: 3395 Rodman Avenue, Building 67
Phone: 309-782-6787
Email
Website: https://rockisland.armymwr.com/programs/fitness-center
Retirement Services Office
Website: https://home.army.mil/ria/my-fort/all-services/military-personnel-division
See: Fort McCoy
Sexual Harassment / Assault Response & Prevention (SHARP)
24/7 Hotline: 309-229-8412
Email: usarmy.ria.asc.mbx.sharp@army.mil
Victim Advocacy Program
Address: 3438 Rodman Avenue, Building 110
Phone: 309-782-0829
Website: https://rockisland.armymwr.com/programs/family-advocacy-program/
SFL Transition Assistance Program
Address: Building 56
Phone: 309-782-0453
Website: https://home.army.mil/ria/index.php/my-fort/all-services/sfl-tap
Illinois National Guard
https://www.il.ngb.army.mil/
https://nationalguard.com/illinois
1301 N. MacArthur Boulevard
Springfield, IL 62702
Information: 217-761-3569
Email: https://www.il.ngb.army.mil/Contact-Us/
YouTube
DEERS / ID Card / CAC Office
Springfield
Address: 1301 N. MacArthur Boulevard
Phone: 217-761-3307 x1
Website: https://www.il.ngb.army.mil/Servicemember-Resources/Personnel-Career-and-Benefits/Benefits-Center-ID-Cards-DEERS/
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 157452
Mount Vernon
Address: 600 Shiloh Drive, Mount Vernon
Phone: 309-567-4442
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 620983
Finance
Address: 1301 North MacArthur Boulevard, Springfield
Phone: 217-761-3307 x6
Legal
Address: Camp Lincoln, 1301 N MacArthur Boulevard, Springfield
Phone: 217-761-3366
Illinois National Guard Youth Program
Address: 1301 N. MacArthur Boulevard
Phone: 217-761-3395
Email
Website: https://www.il.ngb.army.mil/Servicemember-Resources/Family-and-Well-being/Soldier-and-Family-Programs/Child-Youth-Program/
Illinois National Guard Education Office
Address: 1301 N MacArthur Boulevard, Springfield
Phone: 217-761-3307 x4
Email: ng.il.ilarng.list.g1-education@army.mil
Website: https://www.il.ngb.army.mil/Servicemember-Resources/Education-Services/
https://www.il.ngb.army.mil/Servicemember-Resources/Personnel-Career-and-Benefits/Education-Services/
Employment Assistance Program
Website: https://www.il.ngb.army.mil/Servicemember-Resources/Family-and-Well-being/Employee-Assistance-Program-EAP/
Family Programs
Address: 1301 North MacArthur Boulevard, Springfield
Phone: 217-761-3932
Website: https://www.il.ngb.army.mil/Servicemember-Resources/Family-and-Well-being/Soldier-and-Family-Programs/
Illinois Military Family Relief Fund
Address: 1301 N. MacArthur Boulevard
Phone: 217-761-3932
Website: https://www.il.ngb.army.mil/Public-Resources/
Religious Support
Website: https://www.il.ngb.army.mil/Servicemember-Resources/Family-and-Well-being/Chaplain-Services/
Retirement Services
Address: 1301 N. MacArthur Boulevard
Phone: 217-761-3806 / 3694 / 217-761-3307 x2
Email: ng.il.ilarng.list.rso-rpam@army.mil
Website: https://www.il.ngb.army.mil/Servicemember-Resources/Personnel-Career-and-Benefits/Benefits-Center-ID-Cards-DEERS/
Sexual Assault Prevention & Response
24/7 Cell: 217-761-3902 x1
Address: 1301 N MacArthur Boulevard, Springfield
Website: https://www.il.ngb.army.mil/Servicemember-Resources/Prevention-Reporting-and-Assistance/Sexual-Assault-Prevention-and-Response-SAPR/
Suicide Prevention Program / Psychological Health
Website: https://illinoisfamilyprograms.weebly.com/psychological-health.html
Yellow Ribbon Program
Address: 1301 N MacArthur Boulevard, Springfield
Website: https://illinoisfamilyprograms.weebly.com/yellow-ribbon.html
U.S. Army Reserve
88th Readiness Division
Directory
Website: https://www.usar.army.mil/88thRD/
DEERS / ID Card / CAC Office
85th Division Arlington Heights
Address: 1515 West Central Road, Building 203, Arlington Heights
Phone: 719-366-2064
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 150415
88th Readiness Division Army Reserve Education Center
Website: https://armyignited.cce.af.mil/student/public/welcome
Educational Benefits
Website: https://www.usar.army.mil/Educational-Benefits/
88th Readiness Division Army Reserve Family Programs
Email: usarmy.usarc.88-rd.mbx.family-programs@army.mil
Website: https://www.usar.army.mil/Commands/Geographic/88th-Readiness-Division/88th-RSC-Resources/Family-Programs/
Family Programs
Website: https://www.usar.army.mil/ARFP/
Retirement Services Office
88th Readiness Division
(States: CO, IA, ID, IL, IN, KS, MI, MN, MO, MT, ND, NE, OH, OR, SD, UT, WA, WI, WY)
Address: 2187 South J Street, Fort McCoy, Wisconsin 54656
Phone: 502-898-7448
DSN: 280-7448
Email: usarmy.usarc.88-rd.mbx.retirement-services1@army.mil
Website: https://www.usar.army.mil/Commands/Geographic/88th-Readiness-Division/88th-RSC-Resources/Retirement/
88th Readiness Division - SHARP Team
24/7 Hotline: 502-898-5000
Website: https://www.usar.army.mil/Commands/Geographic/88th-Readiness-Division/88th-RD-SHARP/
Suicide Prevention Program
Website: https://www.usar.army.mil/Commands/Geographic/88th-Readiness-Division/88th-RD-Suicide-Prevention/
https://www.usar.army.mil/SuicidePrevention/
Survivor Outreach Services
Website: https://www.usar.army.mil/ARFP/SOS/
https://www.armyresilience.army.mil/survivor-outreach-services/pages/survivor-outreach-coordinators.html
Transition Assistance Advisors
Email: info@rctaa.com
Website: https://www.rctaa.com/
Services may also be available at Naval Station Great Lakes and Scott Air Force Base.
For additional state resource information please see the MyArmyBenefits - Illinois Military and Veterans Benefits Fact Sheet.
Information on other military installations can be found at the Military Installations and Directories of Services Lookup, MyAirForce Benefits - Illinois Resource Locator and the Joint Services Support for the National Guard.
Additional information on the Military Health System is available at Health.mil.
Additional Housing information is available at Army Housing Online User Services.
Click here for additional Survivor Outreach Services.
For additional help with Suicide Prevention please dial 988 then press 1.
To reach the Sexual Assault Prevention and Response office call the DoD Safe Helpline at 877-995-5247 or toll-free at 202-540-5962. Or contact the VA facilities by calling 1-800-MyVA411 (1-800-698-2411, option 9).