VA Program of Comprehensive Assistance for Family Caregivers

VA Program of Comprehensive Assistance for Family Caregivers (PCAFC)

The Department of Veteran Affairs (VA) Caregiver Support Program (CSP) offers clinical services to caregivers of eligible and covered Veterans enrolled in the VA health care system. CSP is a national program with local offices and teams located within VA facilities. The program’s mission is to promote the health and well-being of family caregivers who care for our Nation’s Veterans, through education, resources, support, and services. The Program of Comprehensive Assistance for Family Caregivers (PCAFC) helps the families and Veterans injured during all eras.

The Department of Veteran Affairs (VA) Caregiver Support Program (CSP) also carries out its mission through the Program of General Caregiver Support Services (PGCSS). PGCSS provides peer support mentoring, skills training, coaching, telephone support, online programs, and referrals to available resources to caregivers of Veterans. The Veteran must be enrolled in Veterans Affairs (VA) health care and be receiving care from a caregiver in order for the caregiver to participate. Caregivers who participate in PGCSS are called General Caregivers. General Caregivers do not need to be a relative or live with the Veteran.

For more information call the Caregiver Support Line toll free at 1-855-260-3274.

New Legal and Financial Planning Services
CSP now offers Primary Family Caregivers enrolled in the Program of Comprehensive Assistance for Family Caregivers (PCAFC) access to expert-led legal and financial planning services. For more information, please visit: https://www.caregiverfinanciallegal.va.gov

VA will No Longer Issue PCAFC Paper Checks
If you are enrolled in the Program of Comprehensive Assistance for Family Caregivers (PCAFC) and receive a stipend by paper check, you must enroll in direct deposit. Caregivers can enroll in direct deposit as a vendor, through VA’s Customer Engagement Portal. Step-by-step instructions for enrolling can be found in the CSP Direct Deposit Enrollment User Guide. Learn more on the PCAFC direct deposit page.

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05/15/2025

This spring season, protect your Personally Identifiable Information (PII)

WASHINGTON, May 15, 2025 - During spring, many Veterans and beneficiaries are busy cleaning house. Spring is also a good time to clean more than your home by reducing paper and disposing of outdated electronic devices. While navigating what to keep and what to dispose of, it’s an ideal time to review the steps needed to protect your personally identifiable information (PII) and reduce the possibility of experiencing identity theft. This includes knowing how to protect your PII in the online environment, starting with validating who has access to your VA records, and properly disposing of paper and digital documents or no longer utilized electronic devices.

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