TRICARE Extends and Expands Temporary Prescription Refill Waivers for Iowa due to Severe Storms and Flooding

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FALLS CHURCH, VA, June 28, 2024 - The Defense Health Agency announced that temporary prescription refill waivers have been extended and expanded for Iowa due to severe storms and flooding.

Beneficiaries in Johnson County may now receive emergency prescription refills through July 6, 2024.

For beneficiaries in Harrison, Mills, and Pottawattamie counties, the date has been extended from July 2, 2024, to July 6, 2024.

As a reminder, beneficiaries in Allamakee County may receive emergency prescription refills through July 4, 2024, and beneficiaries in Buena Vista, Cerro Gordo, Cherokee, Clay, Dickinson, Emmet, Floyd, Freemont, Hancock, Humboldt, Kossuth, Lyon, Monona, O’Brien, Osceola, Palo Alto, Plymouth, Pocahontas, Sioux, Webster, Winnebago, Woodbury, Worth, and Wright counties may receive emergency prescription refills through July 2, 2024.

To receive an emergency refill of prescription medications, TRICARE beneficiaries should take their prescription bottle to any TRICARE retail network pharmacy. If the bottle is unavailable or the label is damaged or missing, beneficiaries should contact Express Scripts, Inc., or their retail network pharmacy for assistance.

To find a network pharmacy, beneficiaries may call Express Scripts at 1-877-363-1303, or search the network pharmacy locator.

If possible, visit the pharmacy where the prescription was filled. Prescriptions filled by a retail chain may be filled at another store in that chain. If the clinician who prescribed the medication is available, beneficiaries can ask them to call in a new prescription to any network pharmacy.

As a reminder, TRICARE beneficiaries, other than active duty service members, may receive urgent care from any TRICARE-authorized urgent care center or provider and do not need a referral. This allows beneficiaries to seek nonemergency care for illnesses or injuries if their primary care provider is unavailable because of emergencies. Any TRICARE beneficiary who reasonably believes they have an emergency should always call 911 or, go to the nearest emergency room.

Beneficiaries are advised to visit Express Scripts’ Weather Notices page for updates.