FALLS CHURCH, VA, March 26, 2024 - The Defense Health Agency announced that TRICARE beneficiaries in 19 counties in California may receive emergency prescription refills now through April 4, 2024, due to storm damage.

The counties impacted are Alameda, Butte, Glenn, Lake, Los Angeles, Mendocino, Monterey, Orange, Riverside, Sacramento, San Bernardino, San Diego, San Francisco, San Luis Obispo, Santa Barbara, Santa Cruz, Sonoma, Sutter, and Ventura.

To receive an emergency refill of prescription medications, TRICARE beneficiaries should take their prescription bottle to any TRICARE retail network pharmacy. If the bottle is unavailable or the label is damaged or missing, beneficiaries should contact Express Scripts, Inc., or their retail network pharmacyopens Express-Scripts.com for assistance.

To find a network pharmacy, beneficiaries may call Express Scripts at 1-877-363-1303, or search the network pharmacy locatorfind a TRICARE pharmacy.

If possible, visit the pharmacy where the prescription was filled. Prescriptions filled by a retail chain may be filled at another store in that chain. If the clinician who prescribed the medication is available, beneficiaries can ask them to call in a new prescription to any network pharmacyopens Express-Scripts.com.

As a reminder, TRICARE beneficiaries, other than active duty service members, may receive urgent careopens TRICARE's Urgent Care page from any TRICARE-authorized urgent care center or provider and do not need a referral. This allows beneficiaries to seek nonemergency care for illnesses or injuries if their primary care provider is unavailable because of emergencies. Any TRICARE beneficiary who reasonably believes they have an emergency should always call 911 or, go to the nearest emergency room.

Beneficiaries are advised to visit Express Scripts’ Weather Alert pageopens ExpressScripts' weather alert page for updates.