Benefit News



Family Planning and the TRICARE Benefit

Falls Church, Va, December 11, 2014 - There are many options for managing your reproductive health. TRICARE covers several birth control options, but only when prescribed by a TRICARE-authorized provider. There are several types of birth control; intrauterine devices, hormonal methods and barrier methods. Each of these methods is reversible and should be considered effective when being used correctly and consistently. It is best to speak with your health care provider to discuss which option is best for you and your family.


VA Implements National Hypoglycemic Safety Initiative

WASHINGTON, December 10, 2014 - As part of the Department of Veterans Affairs’ (VA) ongoing effort to improve Veterans’ access to healthcare, VA is announcing the launch of a national Hypoglycemic Safety Initiative (HSI) to encourage diabetic Veterans receiving VA care to seek support to lower the risk of hypoglycemia (low blood sugar). The new initiative will enable Veterans living with diabetes to work more closely with their VA clinicians to personalize health care goals and improve self-management of the disease.


Some Ohio War Bonuses Ending Soon!

December 4, 2014 - Continuing a tradition that dates back to the Civil War, Ohio awards a state/federal tax-free War Bonus during periods of conflict that applies to any Ohioan who wears or has worn a uniform of the United States armed forces – Army, Navy, Marines, Air Force, Coast Guard, National Guard and Army Reserve and the families of the fallen. Although the bonus awards any active service, it is higher for those who serve in an actual combat theater. For those claiming Iraq service, the chance to apply for the bonus will end December 31, 2014. Application for Afghanistan service will continue for three years after the president declares an end to U.S. involvement.


Transitioning Active Duty Service Members Get More Time to Access MilConnect

Falls Church, VA, December 4, 2014 - TRICARE sponsors, spouses, and their dependent children 18 years and older have access to their personal information, health care enrollments, eligibility and other information through MilConnect, an online resource provided by the Defense Manpower Data Center (DMDC). A new initiative gives separating service members and their families more time to access this important information.


VA Expands Eligibility for VA Health Care Related to Military Sexual Trauma

WASHINGTON, December 1,2014 – The Department of Veterans Affairs (VA), under authority from the Veterans Access, Choice, and Accountability Act of 2014 (“VACAA”), today announced expanded eligibility for Veterans in need of mental health care due to sexual assault or sexual harassment that occurred during their military service. This trauma is commonly known as military sexual trauma (MST). This expansion, which primarily pertains to Reservists and National Guard members participating in weekend drill, gives the authority to offer Veterans the appropriate care and services needed to treat conditions resulting from MST that occurred during a period of inactive duty training.


Understanding TRICARE’s Autism Care Demonstration

Falls Church, VA, November 24, 2014 - TRICARE and Military OneSource are co-hosting a webinar to educate TRICARE beneficiaries about the recently announced Autism Care Demonstration. The webinar will take place on Friday, December 5, 2014, from Noon – 1:00 p.m. EST.


Active Duty Service Members Must Change Roth TSP Contributions

GRAFENWOEHR, Germany, November 18, 2014 -- Active duty members of the Army, Air Force or Navy making dollar-amount Roth contributions to a Thrift Savings Plan account should know that these deductions will stop on Jan. 31, unless action is taken. "The Roth [Thrift Savings Plan] contributions are going from a dollar figure to a percentage of pay," said Kent Thompson, Financial Readiness Program manager for Army Community Service. This change will allow Service members to track their contributions to date, said Thompson. By contributing a percentage instead of dollar amount, Service members also avoid Thrift Savings Plan, referred to as TSP, updates as their pay rises.


VA Implements Second Phase of Choice Card Program

WASHINGTON, November 18, 2014 – The Department of Veterans Affairs (VA) today announced that it began mailing Veterans Choice Cards on November 17 to Veterans currently waiting more than 30-days from their preferred date or the date that is medically determined by their physician for an appointment at a VA facility. “VA continues to focus on implementation of this new temporary benefit so that Veterans receive the timely quality care they need in a way that reduces confusion and inefficiencies,” said Secretary Robert A. McDonald, who penned an open letter to Veterans announcing the implementation of the Choice Card program.


TRICARE Plan Spotlight: The US Family Health Plan

Falls Church, VA, November 12, 2014 - TRICARE offers several different health plans to its 9.5 million beneficiaries. Although many are familiar with the most popular Standard and Prime options, there are other less well known health plans, including the US Family Health Plan (USFHP).


VA’s Center for Women Veterans Partners with the Center for American Women and Politics

WASHINGTON, November 10, 2014 - The Department of Veterans Affairs’ (VA) Center for Women Veterans (Center) entered into a memorandum of agreement (MoA) with the Center for American Women and Politics (CAWP), a unit of the Eagleton Institute of Politics at Rutgers, the State University of New Jersey, to increase women Veterans’ leadership and career opportunities, which will benefit the Nation’s workforce and address women Veterans growing needs. The MoA will allow the Center and CAWP to leverage existing resources and increase coordination of activities to help women Veterans develop public service and community engagement skill sets, so they will be prepared for public and community service opportunities.


Military Health System Provides Easy Access to Behavioral Health Care for School-Age Children and Youth

Falls Church, VA, October 22, 2014 - Children and teens face normal anxieties because of their growth, development and social needs. For military families, there is the added stress of deployments, relocations and re-establishing family life in new communities. To address these additional needs, the Military Health System provides easy access to outpatient behavioral health care for children, teens and college students.


VA Accepting Provider Applications to Extend Program for Veterans with Traumatic Brain Injury

WASHINGTON, October 21, 2014 - The Department of Veterans Affairs (VA) today announced it is currently accepting proposals for the Assisted Living Pilot Program for Veterans with Traumatic Brain Injury (AL-TBI). The program had been slated to sunset this year, however the Veterans Access, Choice, and Accountability Act of 2014 (“Choice Act”) extends the program through October 6, 2017. “Due to the severity and complexity of their injuries, Veterans with TBI can require an extraordinary level of care and other support services,” said Interim Under Secretary for Health, Dr. Carolyn Clancy. “The AL-TBI program provides specialized assisted living services to eligible Veterans with traumatic brain injury to enhance their rehabilitation, quality of life and community integration.”


VA Expands Fry Scholarship to Surviving Spouses of Servicemembers Who Died on Active Duty

WASHINGTON, October 20, 2014 – The Department of Veterans Affairs (VA) announced it will begin accepting applications by mail on Monday, November 3, 2014, for the Fry Scholarship under newly expanded eligibility criteria to include surviving spouses. The expanded criteria for the Fry Scholarship is the latest in a series of VA actions to implement provisions of the Veterans Access, Choice, and Accountability Act of 2014 (“Choice Act”). Specifically, Section 701 of the Choice Act expands the Fry Scholarship to include the surviving spouses of Servicemembers who died in the line of duty after September 10, 2001. Prior to this expansion, only children of those who died in the line of duty were eligible for this benefit.


Nationwide Telephone Scam Affecting TRICARE Beneficiaries

Falls Church, VA, October 17, 2014 - TRICARE beneficiaries need to be aware of a telephone scam affecting beneficiaries over 65 and on Medicare nationwide. A caller will usually identify themselves as being an official Medicare vendor, and will then offer to sell you back braces. The caller may have specific information that makes the call seem official, typically your address, phone numbers and doctor’s name. The caller is hoping this will convince you they are a legitimate vendor and that you will give them your social security number and additional personal information. If you receive a call like this, DO NOT give any of your personal identifiable information, such as birth date, social security number or banking information. TRICARE never asks beneficiaries for this information when calling for an official Department of Defense survey. The Defense Health Agency (DHA) Program Integrity Office is closely monitoring this situation. If you receive a call of this nature, please do not provide your information and contact the DHA Program Integrity Office directly. For more information on fraud and abuse reporting visit,


TRICARE Delays Change in Autism Reimbursement to April

WASHINGTON, October 10, 2014 – TRICARE has delayed until April a 46-percent reduction in the reimbursement level for some autism services while it awaits the results of an independent assessment of the prevailing rate for the services, defense officials said today. The reduced reimbursement rate -- for one-on-one therapy with a board-certified behavior analyst for those with autism spectrum disorder -- was one of several program changes scheduled to go into effect Oct. 20 as TRICARE implements its new Comprehensive Autism Care Demonstration, or Autism Care Demo. On Sept. 19, after the Defense Department published related changes to the TRICARE Operations Manual, providers and beneficiaries raised issues.


VA Processes More than 1.3 Million Veterans’ Claims in FY14

WASHINGTON, October 9, 2014 - More than 1.3 million Veterans received decisions on their Department of Veterans Affairs (VA) disability compensation and pension claims in fiscal year (FY) 2014 - the highest number in VA's history, surpassing last year's record-breaking production by more than 150,000 claims. This second year of record-breaking production comes as VA continues to transform the way it provides benefits and services, to deliver faster and higher quality decisions, to Veterans, their families and survivors. At the end of the year, the disability claims backlog (defined as any disability claim pending longer than 125 days) was reduced by 60-percent from the peak backlog in March 2013 and is at its lowest number in nearly 4 years. Veterans waited, on average, 119 fewer days for a decision on their claim than Veterans did in FY 2013. VA is on target to hit its 2015 goal.


Department of Veterans Affairs Partners With Walgreens to Expand Real-Time Sharing of Medical Information of Vaccines Provided by Walgreens to Enrolled Veterans

WASHINGTON, October 2, 2014 – In a first-of-its-kind partnership, the Department of Veterans Affairs (VA) today announced that it will join forces with retailer Walgreens to provide greater access to Centers for Disease Control and Prevention-recommended vaccinations to Veterans across the country. This partnership grew out of a successful pilot program that began in Florida to provide flu vaccines to Veterans throughout the state. Based on those results, VA is expanding the pilot nationwide. Through its nearly 8,200 locations nationwide, Walgreens will offer flu and other recommended vaccinations to Veterans. Pharmacists can administer vaccinations to Veterans and will leverage eHealth Exchange, through its Walgreens Cloud Electronic Health Records platform, to securely share immunization records with VA to help ensure complete patient medical records.


TRICARE Beneficiaries Will No Longer Receive Mailed Letters for Benefit Updates

Falls Church, Va, October 1, 2014 - TRICARE beneficiaries need to watch their email and ensure they have a milConnect account to receive information about changes to their TRICARE coverage. The Department of Defense is no longer sending paper letters to notify beneficiaries about changes to their coverage and eligibility status. Beneficiaries will now receive emails or post cards directing them to online resources where they can view their information.


VA Develops Mobile Application “Concussion Coach” To Help Support Treatment for Veterans Who Suffer From Mild to Moderate Concussions

WASHINGTON, September 16, 2014 - To better meet the needs of Veterans and others who have suffered mild to moderate concussion associated with Traumatic Brain Injury (TBI), the Department of Veterans Affairs (VA) has developed "Concussion Coach," a mobile application (“app”) that provides portable tools to recognize symptoms and to identify and make use of coping strategies. The Concussion Coach app is designed to educate users about concussions, related symptoms, treatments and to enable users to recognize and assess symptoms. The app identifies resources for managing symptoms and planning tools to build resilience. It also provides access to crisis resources, including personal support contacts and ways in which the user can obtain professional health care.


VA Names New National Cemetery in Nebraska

WASHINGTON, September 5, 2014 - The Department of Veterans Affairs (VA) selected the name Omaha National Cemetery for the national cemetery that VA will construct in the Omaha region. “The Veterans of eastern Nebraska and western Iowa deserve a final resting place worthy of their service to our nation,” said Robert A. McDonald, Secretary of Veterans Affairs. VA purchased the Sarpy County land located along South 144th St. (Highway 50), at 14250 Schram Road for $6 million in December 2012. The cemetery will serve more than 112,000 Veterans in eastern Nebraska and western Iowa not currently served with an open national, state or tribal Veterans cemetery within 75 miles of their residence.


VA Rallies Community Support for Veterans During Suicide Prevention Month

WASHINGTON, September 4, 2014 – One small act could save the life of a Veteran or Servicemember in crisis – that’s the inspiration behind “The Power of 1” campaign. The campaign will launch this September during Suicide Prevention Month and is a joint project coordinated by the U.S. Department of Veterans Affairs (VA) and the U.S. Department of Defense (DoD). “The campaign emphasizes the effect that just one person, one conversation, or one act can have on the life of a Veteran or Servicemember by offering hope and opening the door to support,” said Dr. Carolyn M. Clancy, Interim Under Secretary for Health. “It also is designed to spread the word about VA and DoD mental health resources and suicide prevention efforts.”


Participants Selected for Pilot Program in Rural Communities

WASHINGTON, September 2, 2014 – The Department of Veterans Affairs (VA) today announced selection of five organizations and State and local governments to participate in a new pilot program to assist Veterans and their families who are transitioning from military service to civilian life in rural or underserved communities. The Rural Veterans Coordination Pilot (RVCP) is two-year program that awards up to $2 million to the five participating governments and organizations. Grantees are expected to use the funds designed to aid in the adjustment to civilian life in one or more of the following areas: (1) Increasing coordination of health care and benefits for Veterans; (2) Increasing availability of high quality medical and mental health services; (3) Providing assistance to families of transitioning Veterans, and; (4) Outreach to Veterans and families.


VA Releases New Version of the GI Bill® Comparison Tool

WASHINGTON, August 28, 2014. - The Department of Veterans Affairs (VA) today launched an improved version of the GI Bill® Comparison Tool, which was first launched in February 2014. The GI Bill Comparison Tool is designed to make it easier for Veterans, Servicemembers, and dependents to estimate their GI Bill education benefits and learn more about VA's approved college, university, and other education and training programs across the country. It also provides key information about college affordability and value so beneficiaries can choose the best education program to meet their needs.


HUD, VA, AND USICH Announce 33% Drop in Veteran Homelessness Since 2010

WASHINGTON, August 26, 2014 - The U.S. Department of Housing and Urban Development (HUD), U.S. Department of Veterans Affairs (VA), and U.S. Interagency Council on Homelessness (USICH) today released a new national estimate of veteran homelessness in the United States. Data collected during the annual Point-in-Time Count conducted in January 2014 shows there were 49,933 homeless veterans in America, a decline of 33 percent (or 24,837 people) since 2010. This includes a nearly 40 percent drop in the number of veterans sleeping on the street. HUD, VA, USICH, and local partners have used evidenced-based practices like Housing First and federal resources like HUD-VASH (the HUD-Veterans Affairs Supportive Housing voucher program) to get veterans off the street and into stable housing as quickly as possible. Since 2008, the HUD-VASH program has served a total of 74,019 veterans.


VA Moves to Streamline Identification of Rural Land Areas

WASHINGTON, August 22, 2014 – In order to more accurately identify and serve rural Veterans, the Veterans Health Administration (VHA) is improving the method it uses to define urban, rural and highly rural land areas. “The Department of Veterans Affairs is committed to providing high quality health care to Veterans when and where they need it, including rural and highly rural areas of the country,” said Secretary Robert McDonald. “With this change, we will be better able to deliver services to Veterans when and where they need them.” The current method is being replaced by a more accurate method, modeled on one used by other leading federal agencies. It is anticipated that implementation will begin before October 1, 2014. The Rural-Urban Commuting Areas (RUCA) system, developed by the departments of Agriculture and Health and Human Services’ Health Resources and Services Administration, has become more accepted because of its sound social science basis and its adaptability for special programs.


VA Expands Patient-Centered Community Care (PC3) Contracts to Provide Access to Primary Care

WASHINGTON, August 13, 2014 -- The Department of Veterans Affairs (VA) announced today that primary care has been added to the services available to Veterans through VA’s Patient-Centered Community Care (PC3) contracts, a key and evolving part of the non-VA medical care program. Eligible Veterans are already able to access inpatient specialty care, outpatient specialty care, mental health care, limited emergency care and limited newborn care for female Veterans following childbirth under PC3.


VA Announces New Grants to Help End Veterans Homelessness

WASHINGTON, August 11, 2014 - Secretary of Veterans Affairs Robert A. McDonald today announced the award of approximately $300 million in grants that will help approximately 115,000 homeless and at-risk Veterans and their families. The grants will be distributed to 301 community agencies in all 50 states, the District of Columbia, Puerto Rico and the Virgin Islands. Under the Supportive Services for Veteran Families (SSVF) program, the Department of Veterans Affairs (VA) is awarding grants to private non-profit organizations and consumer cooperatives that provide services to very low-income Veteran families living in – or transitioning to – permanent housing. Those community organizations provide a range of services that promote housing stability among eligible very low income Veteran families (those making less than 50 percent of the area median income). The grants announced today will fund the fourth year of the SSVF program.


Obama Signs Act to Give VA New Money, Authorities

WASHINGTON, Aug. 7, 2014 – President Barack Obama today signed into law the Veterans’ Access to Care through Choice, Accountability, and Transparency Act of 2014 during a ceremony at Fort Belvoir, Virginia. The bill provides the Veterans Affairs Department with additional resources to improve access and quality of care for veterans. The impetus for the act came from revelations of “inexcusable misconduct” at some VA health care facilities, the president said. Some VA hospitals were cooking the books, and veterans were denied care they had earned. “This is wrong,” the president said. “It’s outrageous.”


VA Fights Against Veteran Identity Theft

WASHINGTON, August 5, 2014 - The Department of Veterans Affairs (VA) today announced that it has launched a new campaign to educate Veterans about identity theft prevention. The new campaign, titled More Than a Number, references the personally identifiable information that VA encourages Veterans to protect. “We recognize that for Veterans, as for all Americans in the digital age, identity theft is a growing concern,” said Steph Warren, VA’s Chief Information Officer. “Our goal is to help educate and protect those who have protected this great country.” VA’s Office of Information and Technology recently announced the launch of a new website containing identity theft resources for Veterans and their beneficiaries. The website can be found at and features educational information, interactive multimedia and links to other online identity theft prevention resources. The campaign also includes a toll-free help line offering support for Veterans, their beneficiaries and VA employees who have questions and concerns about identity theft. The toll-free number is 1-855-578-5492, and it will be open Monday through Friday from 8 a.m. - 8 p.m., EST.


TRICARE Website: Easier to Use

Falls Church, Va., August 5, 2014 - On July 24, unveiled a new design to give TRICARE’s 9.6 million beneficiaries clear and easy access to benefit information. Users now have more ways to browse our site. We’ve added easier navigation, a login button for quicker access to our partner’s secure services, and a section on the homepage dedicated to life-changing events. We’ve also streamlined and reorganized our content so users can find what they’re looking for in the way they’re expecting.


TRICARE Nurse Advice Line Offers Health Care Guidance

BETHESDA, Md., July 22, 2014 – TRICARE beneficiaries in the continental United States, Alaska and Hawaii can now access the Nurse Advice Line to receive health care guidance and advice. The service, launched in April, offers professional help by phone at a moment’s notice, officials said. “Our mission at Walter Reed National Military Medical Center is to provide patient-friendly access to high quality health care for all we are privileged to serve -- service members and their families [and] our retirees and their families,” said Army Brig. Gen. (Dr.) Jeffrey B. Clark, the medical center’s director. “The Nurse Advice Line provides patient-friendly access to high-quality medical information, guidance for self-care, and appointments, if necessary, for those we are privileged to serve. This is a benefit for our patients and for our mission success.”


The Army Voting Assistance Program

July 21, 2014 - The Primary season is just around the corner and Americans will soon be going to the polls. With the constant demands faced by our Soldiers, families and civilian workforce, the Army wants to ensure every eligible voter has the opportunity to exercise their constitutional right to vote. The voting process is a key element in our nation's governmental process and the Army Voting Assistance Program provides our voters the resources necessary to exercise that right. The U.S. Army Voting Assistance Program informs and educates Soldiers and their eligible dependents on their right to vote. The goal is to encourage the Army community to participate in the nation's voting process and know their vote will be counted no matter where they are stationed. Voting Assistance Officers (VAOs) at installation and unit levels provide assistance, information and guidance to our communities including material on the voting process, requesting absentee ballots and mailing the completed ballots. All that being said, it is still the responsibility of the individual voter to register, request an absentee ballot and cast their vote.


TRICARE Increases Access to Qualified Mental Health Counselors

Falls Church, Va., July 18, 2014 - The TRICARE mental health benefit just got bigger. Beneficiaries can now choose between two qualified mental health counselor types: independently practicing TRICARE Certified Mental Health Counselors (TCMHC) and Supervised Mental Health Counselors (SMHC). TRICARE will authorize TCMHCs as independent providers who meet specific qualification criteria. They must have a master’s degree from a mental health counseling program accredited by the Council for Accreditation of Counseling and Related Education Programs (CACREP) and pass the National Clinical Mental Health Counseling Examination (NCMHCE) by Jan. 1, 2017. TCMHCs can independently treat TRICARE beneficiaries as well as oversee SMHCs. SMHCs will continue to practice under the referral and supervision of TRICARE-authorized physicians while getting the required 3,000 hours of post-master’s clinical practice to become a TCMHC.


Veterans Benefits Administration Processes One Millionth Claim in FY 2014

Washington, July 14, 2014 - The Department of Veterans Affairs (VA) today announced that the Veterans Benefits Administration (VBA) has completed its one millionth disability claim in fiscal year 2014, and is on track to complete more than 1.3 million claims this year – ensuring that nearly 200,000 more Veterans will receive decisions on their disability claims than fiscal year 2013. Since 2011, VBA has been implementing the largest transformation in its history, fundamentally redesigning and streamlining the way it provides benefits and services to Veterans, their families and survivors.


New Regulations Automate Burial Payments for Veterans’ Survivors

WASHINGTON, July 7, 2014 – New burial regulations effective today will now allow the Department of Veterans Affairs (VA) to automatically pay the maximum amount allowable under law to most eligible surviving spouses more quickly and efficiently, without the need for a written application. Under former regulations, VA paid burial benefits on a reimbursement basis, which required survivors to submit receipts for relatively small one-time payments that VA generally paid at the maximum amount permitted by law.


New School Directory Guides Parents of Special-needs Kids

WASHINGTON, July 3, 2014 – A permanent-change-of-station move prompts its own challenges, but family members with special-needs children face another complexity when looking for the right schools at their new home, a Defense Department official said here yesterday. Ed Tyner, acting deputy director of DOD’s special needs program, told DoD News that service members and their families can find a comprehensive tool in the newly updated Education Directory for Children with Special Needs, which addresses opportunities in all 50 states and the District of Columbia. Available on the Military OneSource website, the directory gives parents guidance to make informed decisions on new school districts, programs and services for special-needs children. “DoD is supportive of all families with special needs,” Tyner emphasized.


VA Announces $5 Million in Grants to Aid Homeless Veterans With Special Needs

WASHINGTON, June 26, 2014 – The Department of Veterans Affairs (VA) today announced that it is making renewed funding available to 25 organizations in 11 states that provide transitional housing and supportive services to homeless Veterans with special needs. The Grant and Per Diem Program (GPD) Special Need Grants – totaling $5 million to grantees – will allow the organizations to continue providing housing and necessary services to homeless Veterans from any or all of the following groups with special needs: women, frail elderly, terminally ill, chronically mentally ill and individuals who care for minor dependents.


MWR Summer Recreation Activities Open to Troops, Families

WASHINGTON, June 24, 2014 – With summer just beginning, Defense Department officials want to remind service members and their families that low- to no-cost fitness and recreation opportunities exist to maintain military family readiness, a morale, welfare and recreation official said today. Chris Wright, MWR program analyst with DOD’s military community and family policy office, emphasized how feeling healthy and fit contributes to personal and professional success, which is essential to national security. “MWR has been linked to readiness -- it helps build resilience in service members and family members and builds esprit de corps within units,” Wright explained. “That’s tied directly to staying fit and promoting healthy lifestyles and to [help] the service member fight mentally and physically.” The summer activities program also is open to DOD civilians, he added.


VA Celebrates 70th Anniversary of the Original “GI Bill”

WASHINGTON, June 23, 2014 – The Department of Veterans Affairs (VA) is celebrating 70 years of investment in the education and economic prosperity of America’s Servicemembers and Veterans. The Servicemen's Readjustment Act of 1944, better known as the “GI Bill” was enacted on June 22, 1944. The law provided a wide range of benefits for Veterans returning from World War II, including low-cost home loans, education and vocational training. The original GI Bill was heralded as a success and major contributor to America's stock of human capital that sped long-term economic growth across the Nation. Today, a new group of Veterans is accessing the Post-9/11 GI Bill and other education benefits, following in their footsteps.


VA Provides Guidance to Same-Sex Married Couples Seeking Benefits

Washington, June 20, 2014 - After close consultation with the Department of Justice (DOJ), the Department of Veterans Affairs (VA) is providing guidance to same-sex married couples on the benefits and services to which they are entitled under current laws and regulations. "VA worked closely with DOJ to develop guidance to process cases involving same-sex marriages and to implement necessary changes swiftly and smoothly in order to deliver the best services to all eligible Veterans," said Acting Secretary of Veterans Affairs Sloan D. Gibson. The U.S. Supreme Court overturned section 3 of the Defense of Marriage Act (DOMA), which governed the definitions of "marriage" and "spouse" for all federal agencies. However, there remain certain provisions of federal law governing Veterans' benefits and services that, like DOMA, define a spouse as a member of the opposite sex. In September 2013, the U.S. Attorney General announced President Obama's directive to cease enforcement of those VA-specific definitional provisions.


VA Releases Latest Nationwide Data on Access to Veterans Health Care

WASHINGTON, June 19, 2014 – Today, the Department of Veterans Affairs (VA) posted the second in a series of bi-monthly data updates showing progress on its efforts to accelerate access to quality health care for Veterans who have been waiting for appointments. Acting Secretary of Veterans Affairs Sloan D. Gibson announced that VA has now contacted approximately 70,000 Veterans across the country to get them off of wait lists and into clinics for medical appointments. Gibson also announced the release of the latest updated, facility-level patient access data, which demonstrates that the number of appointments has increased by almost 200,000 from May 15 to June 1. “In many communities across the country, Veterans wait too long for the high quality care they’ve earned and deserve,” said Acting Secretary Gibson. “As of today, we’ve reached out to 70,000 Veterans to get them off wait lists and into clinics, but there is still much more work to be done. As we continue to address systemic challenges in accessing care, these regular data updates will enhance transparency and provide the most immediate information to Veterans and the public on Veterans’ access to quality health care. Trust is the foundation for everything we do. VA must be an organization built on transparency and accountability, and we will do everything we can to earn that trust one Veteran at a time.”


Autism Care Demonstration Simplifies TRICARE ABA Benefits

June 16, 2014 - Starting this summer, a new Applied Behavior Analysis (ABA) policy will cover all TRICARE beneficiaries with autism spectrum disorder (ASD) under a single benefit. The Autism Care Demonstration (ACD) will start July 25, 2014 and will run until Dec. 31, 2018. All beneficiaries currently receiving ABA under TRICARE will transition seamlessly to the new benefit with no gap in coverage by Dec. 31, 2014.


Arlington National Cemetery Plans Anniversary Commemoration

ARLINGTON, Va., June 13, 2014 – A special program will commemorate the 150th anniversary of Arlington National Cemetery on June 15. "Arlington at 150" is an hour-long live military show featuring musical performances by "The President's Own" U.S. Marine Band and a joint chorus composed of singers from the Army, Marine Corps, Navy and Air Force are on tap, as well as a wreath ceremony and historical vignettes that showcase how military conflicts have shaped the nation and the cemetery. The event is free and open to the public. The show will start at 8:30 p.m. EDT, with a pre-show at 8 p.m. in the Arlington National Cemetery Memorial Amphitheater. This is the first time Arlington has hosted an evening event in the amphitheater, officials said. Seating is available on a first-come, first-served basis. Officials said people to arrive early to ensure access and should plan to be seated by 8 p.m.


VA Releases Data on Quality, Access to Veterans Healthcare

WASHINGTON, June 9, 2014 – Today, the Department of Veterans Affairs (VA) released the results from its Nationwide Access Audit, along with facility level patient access data, medical center quality and efficiency data, and mental health provider survey data, for all Veterans health facilities. Full details made public at follow Acting Secretary of Veterans Affairs Sloan Gibson’s commitment last week in Phoenix, Arizona and San Antonio, Texas to provide timely access to quality healthcare Veterans have earned and deserved.


Commission Seeks Service Members’ Compensation Preferences

WASHINGTON, June 3, 2014 – The commission tasked by President Barack Obama and Congress to modernize military compensation and benefits programs is seeking input from service members on their preferences. Alphonso Maldon Jr., chairman of the Military Compensation and Retirement Modernization Commission, said understanding service members’ compensation preferences is central to the commission’s effort to craft modernization recommendations. “Our primary goal is to ensure the uniformed services can maintain the most professional all-volunteer force, provide for a high quality of life for the members of the uniformed services and their families, and ensure that compensation and retirement systems are financially sustainable,” he said. “Our fundamental objective is to craft an integrated compensation and personnel system that will continue to be valued by service members, provide flexibility for the uniformed services, and be cost effective.”


VA Receives Donation for New Yellowstone National Cemetery

WASHINGTON, May 26, 2014 – The Department of Veterans Affairs (VA) received a donation of property in Yellowstone County for the new Yellowstone National Cemetery, Montana, which will be dedicated in a Memorial Day Ceremony on May 26, 2014. “We are pleased to expand burial service to Veterans and their families in Montana,” said Secretary of Veterans Affairs Eric K. Shinseki. “Yellowstone National Cemetery will help us reach Veterans in the rural parts of Montana who have not previously had reasonable access to a national or State Veterans Cemetery.” VA’s National Cemetery Administration will begin burial operations at Yellowstone National Cemetery on May 26, 2014. Effective May 26, Veterans and family members who wish to schedule an interment or inurnment at the cemetery should call the National Cemetery Scheduling Office at 800 535-1117. VA will manage committal services for burials that were previously scheduled by the City of Laurel, Mont.


DOD Releases Figures on Sexual Harassment in Military

WASHINGTON, May 15, 2014 – Emphasizing that the Defense Department continues to encourage victims to come forward, Pentagon officials released a report today that says just under 1,400 cases of sexual harassment occurred in the military last year. The congressionally mandated report defines sexual harassment as an unwelcome sexual advance, request for sexual favors or other verbal or physical conduct of a sexual nature that can affect a career, job performance or create an abuse workplace.


Sallie Mae Ordered to Pay $96.6M for Violating Troops’ Rights

WASHINGTON, May 14, 2014 – Justice Department officials announced an enforcement action yesterday against the nation’s largest servicer of federal and private student loans, which was found to be systematically violating the legal rights of U.S. service members. Sallie Mae -- also known as Sallie Mae Bank and Navient Solutions -- is ordered to pay $96.6 million in restitution and penalties, officials said, adding that the Federal Deposit Insurance Corporation also reached a settlement with the companies that addresses allegations of student loan servicing misconduct. “I commend Attorney General Eric Holder, FDIC Chairman Martin Gruenberg, and the staff at the Department of Justice and FDIC for taking action to protect student loan borrowers,” said Holly Petraeus, Consumer Financial Protection Bureau assistant director, who leads the CFPB’s Office of Servicemember Affairs.


DOD Initiatives Counter Mental Health Issues

WASHINGTON, May 14, 2014 – Nearly one million cases of mental health conditions in service members were documented between 2000 and 2011, according to a senior psychologist with the Defense Centers of Excellence for Psychological Health and Traumatic Brain Injury. In an interview with American Forces Press Service and the Pentagon Channel to mark Mental Health Awareness Month, Navy Capt. (Dr.) Anthony Arita, director, Deployment Health Clinical Center, said the 1 million cases recorded by the Armed Forces Health Surveillance Center show that mental health conditions are “quite common." A Rand Corp. study in 2008 on the invisible wounds of war, such as post-traumatic stress disorder and traumatic brain injuries found one in five deployed service members returned home with significant psychological health and TBI symptoms “at a level warranting medical attention,” Arita said. Recognized each May since 1949, DOD is promoting Mental Health Awareness Month this year to show that psychological health is “critical to one’s overall health,” Arita said, noting that sound psychological health is critical to military readiness.


Patient Aligned Care Teams Improve Access and Veteran Satisfaction

WASHINGTON, Apr. 25, 2014 - The Department of Veterans Affairs’ (VA) Patient Aligned Care Teams (PACTs), VA’s model for more personalized and accessible primary care delivery, is improving access to health care and Veteran satisfaction, according to data released today by the Department of Veterans Affairs. Since its inception in 2010, the PACT program has transformed the way Veterans receive their care by offering a coordinated team approach squarely focused on Veterans’ wellness and disease prevention.


SGLI Premium Adjustment Effective July 1, 2014

WASHINGTON, Apr. 25, 2014 – The Servicemembers’ Group Life Insurance (SGLI) program will adjust its monthly premium rate from 6.5 cents per $1,000 back to the 2006 rate of seven cents per $1,000 of insurance, a modest increase to ensure the SGLI program remains in a strong financial position. The Department of Veterans Affairs (VA) continues to place the interests of Servicemembers first and foremost by keeping SGLI premiums as low as possible while also maintaining the necessary reserve levels to ensure funds are available to pay claims to Servicemembers’ beneficiaries. Since the start of the SGLI Program in 1965, monthly premiums have decreased from 20 cents per $1,000 to the current 6.5 cents per $1,000. (Chart below). There have been periodic increases and decreases, but over the past 30 years premiums have fluctuated only 2.5 cents per $1,000 of insurance.


White House Launches One-stop Shopping for Vets Seeking Jobs

WASHINGTON, Apr. 23, 2014 – First Lady Michelle Obama and Dr. Jill Biden, wife of Vice President Joe Biden, today launched the Veterans Employment Center, the first online one-stop shopping tool for veterans, transitioning service members and spouses in search of employment. The announcement was made at a third-anniversary celebration for their “Joining Forces” initiative at Fort Campbell, Ky. Joining Forces mobilizes all sectors of American society to support service members, veterans and their families. The Veterans Employment Center is designed to connect veterans and transitioning service members with employers and help translate military skills into the public- and private-sector civilian workforce.


Independent 2013 Survey Shows Veterans Highly Satisfied with VA Care

WASHINGTON, Apr. 16, 2014 – Independent 2013 Survey Shows Veterans Highly Satisfied with VA Care Higher rating than Private-Sector Hospitals on Average The American Customer Satisfaction Index (ACSI), an independent customer service survey, ranks the Department of Veterans Affairs (VA) customer satisfaction among Veteran patients among the best in the nation and equal to or better than ratings for private sector hospitals. The 2013 ACSI report assessed satisfaction among Veterans who have recently been patients of VA’s Veterans Health Administration (VHA) inpatient and outpatient services. ACSI is the nation’s only cross-industry measure of customer satisfaction, providing benchmarking between the public and private sectors.


Enroll in TRICARE’s Dental Programs Online

FALLS CHURCH, VA, Apr. 14, 2014 - “Online” is a convenient way to manage nearly everything; there’s online bill-pay, online education and online banking. TRICARE has offered online enrollment for TRICARE Prime for several years and now offers online enrollment for two of its dental programs: the TRICARE Dental Program and the TRICARE Retiree Dental Program.


First Lady: New Initiatives Boost Military Caregiver Support

WASHINGTON, Apr. 11, 2014 – First Lady Michelle Obama and Dr. Jill Biden today announced several new initiatives designed to strengthen support for military caregivers. On the third anniversary of the Joining Forces launch, Obama and Biden, wife of Vice President Joe Biden, were joined by former first lady Rosalynn Carter, former U.S. Sen. Elizabeth Dole, military caregivers, and business, labor and military leaders at the White House-hosted event. “I’m thrilled to announce that the Department of Defense is going to recreate that success story for all of our military caregivers,” Obama said. “[DOD is] committing to form in-person peer forums at every military installation that serves wounded warriors and their caregivers around the world.” DOD will also create online tools and webinars for caregivers who aren’t able to attend an in-person forum, so they, too, can connect with their peers, she said.


Disability Claims Backlog Reduced by 44 Percent Since Peaking One Year Ago

WASHINGTON, Apr. 1, 2014 – One year after the backlog of pending disability compensation claims peaked at over 611,000 in March 2013, the Department of Veterans Affairs (VA) has reduced that number by approximately 44 percent to 344,000 claims – a reduction of more than 267,000 – while at the same time improving the accuracy of the decisions being made on Veterans’ disability claims. Additionally, on average, Veterans are waiting 119 days less for a decision than they were at this time last year.


Bethesda Ready to Unveil New USO Warrior, Family Care Center

WASHINGTON, Mar. 31, 2014 – Naval Support Activity Bethesda looks forward to the newest United Service Organizations facility opening which will enhance the installation’s ability to care for troops, said Navy Capt. David A. Bitonti, commander of NSA Bethesda. “We’re very excited about the USO facility opening on Naval Support Activity Bethesda,” Bitonti said. “This facility is a phenomenal addition to our ability to provide the full range of care and support to, not only our wounded warriors, our patients [and] their families, but also our staff.” “It’s a wonderful partnering opportunity that the USO has agreed to do along with us here on the installation,” he added. The biggest benefit, he said, is that the center will provide new opportunities for staff, patients, wounded warriors and their families.


VA Removes Annual Income Reporting Requirement

WASHINGTON, Mar. 24, 2014 VA Removes Annual Income Reporting Requirement Eliminates Burden on Veterans, Improves Customer Service - The Department of Veterans Affairs (VA) is eliminating the annual requirement for most Veterans enrolled in VA’s health care system to report income information beginning in March 2014. Instead, VA will automatically match income information obtained from the Internal Revenue Service and Social Security Administration. “Eliminating the requirement for annual income reporting makes our health care benefits easier for Veterans to obtain,” said Secretary of Veterans Affairs Eric K. Shinseki.


TRICARE Service Centers to ‘Go Virtual’ April 1

FALLS CHURCH, Va., March 24, 2014 – Walk-in service at TRICARE service centers in the United States is ending April 1. TRICARE officials said the change reflects “the always growing number of TRICARE beneficiaries who most often now turn to a laptop or cell phone when they have questions about their health care.” TRICARE patients have a wide variety of secure, electronic customer service options available through the TRICARE website at, officials said. The “I want to …” feature puts everything beneficiaries want to do online right on the website’s front page, they added.


VA Makes Specially Adaptive Housing Grant Eligibility Automatic for Veterans and Servicemembers Living with ALS

WASHINGTON, Mar. 19, 2014 – Veterans and active-duty military personnel with service-connected amyotrophic lateral sclerosis (ALS), commonly known as Lou Gehrig's disease, are now presumed medically eligible for grants up to almost $68,000 to adapt their homes, the Department of Veterans Affairs (VA) announced today. "VA is committed to eliminating barriers that keep Veterans and Servicemembers from the benefits they have earned," said Secretary of Veterans Affairs Eric K. Shinseki. "This change will make it easier for some of our most severely impaired Veterans to receive speedy assistance adapting their homes to their unique needs. " The change affects recipients of VA's specially adapted housing grants, which helps pay for the costs for building, buying or adapting a home, up to a maximum of $67,555.


Social Security Launches Expedited Veteran Disability Process

WASHINGTON, Mar. 18, 2014 – Social Security claims from veterans with a Veterans Affairs Department disability compensation rating of 100 percent permanent and total have a new process that will treat their applications as high priority and issue expedited decisions. Carolyn W. Colvin, acting Social Security commissioner, said the new process is similar to the way the agency currently handles disability claims from wounded warriors.


'Transition GPS’ Helps Troops Re-enter Civilian World

WASHINGTON, Mar. 12, 2014 – Feedback on “Transition GPS,” which prepares service members to enter the civilian workforce, indicates it improves on the program it replaced, director of the Defense Department’s Transition to Veterans Program office said here yesterday. Transition GPS -- for goals, plans and success -- is a redesigned, weeklong curriculum that replaces the Transition Assistance Program with a more in-depth approach that is a “significant improvement,” Susan S. Kelly said. Participating service members give high marks to the Transition GPS program, she noted. “We have received very positive reviews from the service members,” Kelly said. “They’re telling us they’ll use the content to prepare for transition, use it after they separate, [and] they know how to access resources they’re going to need before and after they separate. That’s a very positive outcome for the program so far.”


VA Announces Rollout of Secure Veteran Health Identification Cards

WASHINGTON, Feb. 20, 2014 – The Department of Veterans Affairs (VA) today announced the phased roll out of newly designed, more secure Veteran Health Identification Cards. The new cards are distinguished by additional security features and will have a different look and feel. In addition to being more secure, the card has been transformed into a Veterans Health Identification Card (VHIC). Similar to a typical health insurance card, the VHIC displays the Veteran’s Member ID, a new unique identifier, as well as a Plan ID, reflecting the Veteran’s enrollment in VA health care.


VA Names Two New National Cemeteries in Florida

WASHINGTON, Feb. 18, 2014 – The Department of Veterans Affairs (VA) has announced the names of two new VA national cemeteries planned in Florida – the Cape Canaveral National Cemetery in Scottsmoor and the Tallahassee National Cemetery in Tallahassee.


TRICARE For Life Begins Notifications for Pharmacy Pilot Program

FALLS CHURCH, Va., Feb. 18, 2014 – TRICARE For Life beneficiaries soon will receive letters guiding them to TRICARE Pharmacy Home Delivery or a military pharmacy for some prescriptions as part of a congressionally mandated pilot program, officials of the military health care plan said. TRICARE For Life is secondary coverage for TRICARE beneficiaries who have both Medicare Parts A and B in the United States and U.S. territories. Starting this week, officials will send letters to affected TRICARE For Life beneficiaries notifying them of the pilot program. The pilot program starts March 15, and it requires beneficiaries who use TRICARE For Life to get certain medications through Home Delivery or at a military pharmacy. The program applies to refills of maintenance medications taken regularly for chronic conditions, officials said.


DOD Electronic Health Records Help VA Disability Claims

WASHINGTON, Feb. 6, 2014 – The Defense Department has made troops’ health records electronically available to the Veterans Affairs Department to speed up the adjudication of disability claims, a DOD health information technology official said. Now in place for service members who have separated or discharged from the military since Jan. 1, the Health Artifact and Image Management Solution, or HAIMS, electronic system makes certified military service treatment records automatically available to VA to determine disability benefits when a claim is filed, said David M. Bowen, director of health information technology at the Defense Health Agency.


Labor Department Awards Grants for Homeless Vet Reintegration

WASHINGTON, Feb. 4, 2014 – The Labor Department has awarded two grants totaling $900,000 to fund services provided by the department’s Veterans’ Employment and Training Service, Labor Secretary Thomas E. Perez announced yesterday. Grants of $450,000 each were awarded through the department’s Homeless Veterans Reintegration Program to Advocates for Human Potential Inc. in Sudbury, Mass., and the National Coalition for Homeless Veterans in the nation’s capital.


New Online GI Bill Comparison Tool Available

WASHINGTON, Feb. 4, 2014 – The Department of Veterans Affairs launched today an online GI Bill® Comparison Tool to make it easier for Veterans, Servicemembers and dependents to calculate their Post-9/11 GI Bill benefits and learn more about VA’s approvedcolleges, universities and other education and training programs across the country. “We are pleased that Post-9/11 Veterans are taking advantage of this significant benefit program,” said Under Secretary for Benefits Allison A. Hickey. “The new GI Bill Comparison Tool will help future beneficiaries as they make decisions about what education or training program best fits their needs.” The GI Bill Comparison Tool provides key information about college affordability and brings together information from more than 17 different online sources and three federal agencies, including the number of students receiving VA education benefits at each school.


Federal Agencies Partner to Protect Veterans, Service Members and their Families Using GI Bill Education Benefits

WASHINGTON, Jan. 30, 2014 - The Departments of Veterans Affairs, Defense, Education and Justice, along with the Consumer Financial Protection Bureau and the Federal Trade Commission announced today the launch of a new online complaint system designed to collect feedback from veterans, service members and their families who are experiencing problems with educational institutions receiving funding from Federal military and veterans educational benefits programs, including benefits programs provided by the Post-9/11 GI Bill and the DoD Military Tuition Assistance Program.


'MyICP' Gives Military Spouses New Career-Planning Tool

WASHINGTON, Jan. 27, 2014 - Military spouses who need guidance on education and careers have a new online tool at their fingertips, a program analyst for the Spouse Education and Career Opportunities program, known as SECO, said in an interview last week. "My Individual Career Plan," or MyICP, allows spouses to build a virtual career roadmap based on their specific goals and objectives, Lee McMahon said. MyICP launched Jan. 10 on Military OneSource's MySECO website, the primary access point for the Defense Department's Spouse Education and Career Opportunities program, McMahon said. "SECO provides expert career and education guidance to military spouses worldwide," she explained, "supporting them in four career lifecycle stages: career exploration, education, training and licensing, employment readiness, and career connections."


TRICARE Ends Walk-in Admin Services at 189 Facilities

WASHINGTON, Jan. 13, 2014 – TRICARE military health plan service centers will end administrative walk-in services in the United States on April 1, Pentagon officials said today. While the 189 facilities will stop taking walk-ins, beneficiaries can accomplish any administrative task online or by phone, said Pentagon spokesman Army Col. Steve Warren. TRICARE service centers overseas are not affected, Warren said.


Army Restructures Warrior Transition Units

Release No: NR-015-14, January 09, 2014 The United States Army announced today a restructuring of its warrior transition units (WTUs) as the service prepares for a scheduled withdrawal of troops from Afghanistan and a continued decline in the number of combat wounded. According to Brig. Gen. David Bishop, commander, Warrior Transition Command and Assistant Surgeon General for Warrior Care and Transition, “These changes will improve the care and transition of soldiers through increased standardization, increased cadre to soldier ratios, improved access to resources on installations, and reduced delays in care. They are not related to budget cuts, sequestration or furloughs.” As part of the restructuring, the Army will inactivate five WTUs and establish more than a dozen community care units (CCUs) across 11 installations by September 30, 2014. The transition to CCUs will result in the inactivation of nine community-based warrior transition units (CBWTUs), which currently provide outpatient care and services for Army Reserve and National Guard soldiers who do not require day-to-day care, allowing soldiers to continue their recovery closer to home.


Veterans to Receive 1.5 Percent Cost-of-Living Increase

New Rates for Compensation and Pension Benefits in 2014 WASHINGTON – Veterans, their families and survivors receiving disability compensation and pension benefits from the Department of Veterans Affairs will receive a 1.5 percent cost-of-living increase in their monthly payments beginning Jan. 1, 2014. “We’re pleased there will be another cost-of-living increase for Veterans, their families and their survivors,” said Secretary of Veterans Affairs Eric K. Shinseki. “The increase expresses in a tangible way our Nation’s gratitude for the sacrifices made by our service-disabled and wartime Veterans.”


Calculate Your Savings: New TRICARE Pharmacy Calculator Debuts features a new tool that lets beneficiaries calculate how much they can save by switching their prescriptions from a retail pharmacy to TRICARE Pharmacy Home Delivery. Visit to use the calculator and see the savings.


Department of Defense Releases 2014 Basic Allowance for Housing Rates

The Department of Defense released today the 2014 Basic Allowance for Housing (BAH) rates, which take effect Jan. 1, 2014. Overall rates will increase an average of five percent this year. On average, BAH rates for members with dependents will increase approximately $79 per month and $76 for members without dependents. A typical mid-grade enlisted member with dependents, for example, will find his/her BAH about $79 per month higher than last year, while a typical junior officer without dependents will find his/her BAH about $76 higher than last year. In areas where rates will decrease, the decrease will only apply to members newly reporting to those locations. Members are protected by individual rate protection which ensures that those already assigned to a given location will not see their BAH rate decrease, however, they will receive the increase if the rate goes up. This assures that members who have made long-term commitments in the form of a lease or contract are not penalized if the area's housing costs decrease. Three components are included in the BAH computation: median current market rent; average utilities (including electricity, heat, and water/sewer) and average renter's insurance. Total housing costs are calculated for six housing profiles (based on dwelling type and number of bedrooms) in each military housing area. BAH rates are then calculated for each pay grade, both with and without dependents. An estimated $20 billion will be paid to approximately one million service members in 2014.


VA to Expand Benefits for Traumatic Brain Injury

WASHINGTON – Some Veterans with traumatic brain injury (TBI) who are diagnosed with any of five other ailments will have an easier path to receive additional disability pay under new regulations developed by the Department of Veterans Affairs. The new regulation, which takes effect 30 days from today, impacts some Veterans living with TBI who also have Parkinson’s disease, certain types of dementia, depression, unprovoked seizures or certain diseases of the hypothalamus and pituitary glands.


Universities partner to create degree program, support leader development

FORT LEE, Va. (Dec. 9, 2013) -- The Army Logistics University and Virginia Commonwealth University have partnered to create a new degree program to support Soldiers. The Master of Supply Chain Management is slated to begin in fall 2014 and will emphasize innovation, critical thinking and logistics management. In a ceremony Dec. 4, at the Richmond campus, Dr. Michael Rao, VCU president, and Maj. Gen. Larry D. Wyche, Combined Arms Support Command and Fort Lee commanding general, signed a Memorandum of Understanding, or MOU, agreement to develop the program.


DFAS Announces 2013 Tax Statment Delivery Schedule

INDIANAPOLIS (Dec. 3, 2013) – Pay customers of the Defense Finance and Accounting Service are scheduled to receive their 2013 tax statements between mid-December through January. Most of the W-2 and 1099 forms will be available a week earlier via the online myPay pay account management system for active duty and reserve military members, retired military members, annuitants and federal civilian employees paid by DFAS.


Retirees, Family members must enable AKO email auto-forwarding by Dec. 31

WASHINGTON (Nov. 18, 2013) -- Retirees and Family members should activate the forwarding function in their Army Knowledge Online account profile before Dec. 31, 2013, when their email will no longer be accessible. As of Jan. 1, 2014, they cannot log into their inboxes or reach information and messages archived in Army Knowledge Online, known as AKO, email folders. As part of the Army's AKO transition to enterprise services, Army retirees and Family members can have their AKO email automatically forwarded to a commercial email address until Dec. 31, 2014. In the past, users could only forward AKO email to a government email address. Users may need to update business and billing accounts, such as utilities, credit card companies, banks and other financial institutions, mailing lists, etc., if AKO email was used for these accounts. Retirees may need to update their myPay email address to continue getting messages from the Defense and Accounting System. Retirees and Family members who use AKO email as their primary email should sign up for an alternate email account before Dec. 31, 2013, and have email forwarded.


VA Offers Dental Insurance Program

WASHINGTON – VA is partnering with Delta Dental and MetLife to allow eligible Veterans, plus Family members receiving care under the Civilian Health and Medical Program (CHAMPVA), to purchase affordable dental insurance beginning Nov. 15, VA officials announced today. “VA continues to explore innovative ways to help Veterans get access to the care and services they have earned and deserve,” said Secretary of Veterans Affairs Eric K. Shinseki. “This new dental program is another example of VA creating partnerships with the private sector to deliver a range of high-quality care at an affordable cost, for our Nation’s Veterans.” More than 8 million Veterans who are enrolled in VA health care can choose to purchase one of the offered dental plans. This three-year pilot has been designed for Veterans with no dental coverage, or those eligible for VA dental care who would like to purchase additional coverage. Participation will not affect entitlement to VA dental services and treatment.


DoD/TSA Partner to Provide Military TSA Pre✓™ at 100 Airports

WASHINGTON — As part of the ongoing effort to move away from a one size fits all security approach and provide more of the traveling public the ability to participate in expedited screening, today the Transportation Security Administration (TSA) and the Department of Defense (DoD) announced a partnership to expand TSA Pre✓™ expedited screening benefits to all U.S. Armed Forces service members, including those serving in the U.S. Coast Guard, Reserves and National Guard. As a result of the agreement, these individuals will be able to enjoy the benefits of the program at the 100 participating airports across the country, beginning Dec. 20. Currently, members of the U.S. Armed Forces can utilize TSA Pre✓™ lanes at 10 domestic airports by presenting their Common Access Card (CAC). The partnership expands the program to the military at all 100 airports offering TSA Pre✓™, allowing service members to keep their footwear on as well as light outerwear, laptop in its case and their 3-1-1 compliant liquids/gels bag in a carry on in select screening lanes.


DOD, VA Collaborate to Serve Nation’s Veterans

WASHINGTON, Nov. 8, 2013 – The departments of Defense and Veterans Affairs reaffirmed their commitment to serve and care for the nation’s military veterans in a joint message issued by Acting Undersecretary of Defense Jessica L. Wright and Undersecretary of Veterans Affairs for Benefits Allison A. Hickey. The message reads as follows: “To care for him who shall have borne the battle and for his widow, and his orphan” are the words President Lincoln used to affirm the obligation our government has to care for those who have worn the uniform and their families. Today, 148 years later, we continue the work that fulfills that promise. The Department of Veterans Affairs (VA) and Department of Defense (DoD) are working closer today than at any point in history to ensure Servicemembers and their families have an understanding of the care and benefits they have earned before leaving military service, connect Veterans to those benefits, and deliver those benefits on time. To accomplish this goal, the departments are providing a great deal of information through expanded briefings for every separating and retiring Servicemember that explain what VA benefits and services are available and the process for obtaining them. This is one place that offers a warm handoff to connect military personnel to the services available to them after separation.


New Guide Helps Service Members, Veterans with Brain Injury Get Back to School

The Defense and Veterans Brain Injury Center (DVBIC) created a free electronic resource for service members and veterans who have sustained a traumatic brain injury (TBI) and plan to go back to school. The “Back to School Guide to Academic Success After Traumatic Brain Injury” is available to download at


Commissaries to start scanning IDs

FORT LEE, Va. – Commissaries will soon begin scanning customers’ Department of Defense ID cards at checkouts as the Defense Commissary Agency continues its pursuit to deliver a 21st century benefit. The commissary at Fort Lee, Va., became the first store to scan ID cards on Oct. 22 as the first part of an agency-wide rollout to all stores that begins Nov. 10 and will be completed by mid-January. Commissary shoppers are used to showing their ID cards to establish their eligibility to use the commissary. By scanning the ID at checkout, DeCA will no longer need to maintain any personal information on customers in its computer systems, such as the system used for customers who write checks. Scanning will also help improve the commissary benefit for all patrons, according to Joseph H. Jeu, DeCA director and CEO.


VA Resuming Normal Operations as Government Shutdown Ends

WASHINGTON – Employees at the Department of Veterans Affairs are working to resume normal operations as quickly as possible. Veterans Benefits Administration (VBA) regional offices are re-opening their doors and resuming public contact services for Veterans today. “With the shutdown over, we are all very grateful that the Nov. 1 benefit checks will go out to approximately 5 million Veterans and other beneficiaries as scheduled,” said Secretary of Veterans Affairs Eric K. Shinseki. “We at VA are working quickly to resume normal operations in order to fulfill our solemn obligation – to ensure that Veterans receive the benefits and services they have earned through their service. I want to thank all of our VA employees for their dedication and resolve during this difficult period.” During the government shutdown, VA medical centers, clinics, and other health services remained open. Due to the shutdown, VA claims processors were unable to continue working 20 hours of overtime per month to reduce the backlog of claims, overtime that has helped VA significantly reduce the disability claims backlog by more than 190,000 claims over the last six months. Mandatory overtime will resume immediately and will continue as planned through Nov. 16, at a minimum. “In the coming weeks and months, we will fight hard to regain ground lost as a result of the government shutdown,” said Shinseki. “We remain committed to eliminating the disability claims backlog in 2015.”


TRICARE Statement on End of Government Shutdown

On Oct. 16, Congress and the President approved a short-term spending measure to end the federal government shutdown. As of Oct. 17, 2013, all TRICARE operations have returned to normal, and TRICARE beneficiaries should experience no disruption in their medical benefits. The continuing resolution currently funding the government expires on Jan. 15, 2014. TRICARE beneficiaries who are concerned about the effect of future budget negotiations on their benefits should sign up for updates at If you have questions about your benefits, please contact your regional contractor or the appropriate contractor (i.e. pharmacy, dental, etc.). Visit the Contact Us page for a complete list of toll-free numbers.


Most TRICARE Beneficiaries Meet ACA Coverage Requirements

FALLS CHURCH, Va., Oct. 10, 2013 – The Affordable Care Act, also known as the health care law, was created to expand access to affordable health care coverage, lower costs, and improve quality and care coordination for all Americans. Under the health care law, people will have health coverage that meets a minimum standard (called “minimum essential coverage”) by January 1, 2014, qualify for an exemption, or may be required to pay a fee if they have affordable options, but remain uninsured. Because of this, many TRICARE beneficiaries may be wondering how this new law will affect them and their families. Simply speaking, the Affordable Care Act will have very little impact on TRICARE beneficiaries. The biggest change they will notice may be an extra letter in their mailbox every January, and an extra box to check on their tax forms every April. Beneficiaries who receive TRICARE benefits, whether at no cost, by electing to pay an enrollment fee, or by paying monthly premiums, have minimum essential coverage under the Affordable Care Act. This includes: TRICARE Prime, Prime Remote and Standard; TRICARE Reserve Select (TRS); TRICARE Young Adult (TYA); TRICARE Retired Reserve (TRR); and the Continued Health Care Benefit Program (CHCBP).


Attention: TA Suspensions and Course Rejections

Congress has not passed either a budget or a Continuing Resolution (CR) to fund the government for Fiscal Year (FY) 2014. Tuition Assistance (TA) for classes starting on or after 1 October 2013 have been suspended until further notice. Effective 1 October, all Soldier accounts in GoArmyEd have been placed on hold and they will not be able to process any new TA requests. The Antideficiency Act prohibits federal agencies from obligating or expending federal funds in advance of or in excess of an appropriation by Congress. As such, the Army will not be able to honor all of the FY14 TA requests that have been requested in GoArmyEd prior to 1 October 2013 with a class start date of 1 October or after. GoArmyEd will reject all approved and pending TA requests for classes scheduled to start on or after 1 October 2013 until either a budget or a CR is approved by Congress and signed by the President. Soldiers should be aware of the potential debt they may incur with their school should they attend classes that are rejected as a result of this budgetary crisis and are encouraged to monitor GoArmyEd for updates. When this issue is resolved, the holds will be removed and Soldiers will once again be able to request TA through GoArmyEd. However, Soldiers will not be able to request TA for classes with a start date during the suspension period. In the interim, Soldiers can use GI Bill benefits, if applicable -- either the Montgomery GI Bill (MGIB) or the Post 9/11 GI Bill, or use another funding source. We regret having to take this action and hope that this is resolved in a timely manner.


Veterans Field Guide to Government Shutdown

View the Veterans Field Guide to see services to Veterans impacted and NOT impacted by lapse in appropriations.


TRICARE Statement About Government Shutdown

On October 1, 2013, the Defense Health Agency issued the following statement: "We know that those who rely on the Military Health System (MHS) are concerned about how the government shutdown might impact their health care. While we can’t predict the exact consequences of a shutdown on every part of our MHS, we will likely see some impact on the delivery of health care services within our military hospitals and clinics. Inpatient, acute and emergency outpatient care in our medical and dental facilities will continue, as will private sector care under TRICARE. Local hospital and clinic commanders will need to implement the required adjustments to available medical services while ensuring that the quality of care and safety of patients remain intact. Patients should contact their hospital or clinic to confirm previously scheduled routine appointments. Patients needing to schedule new routine appointments might experience delays. For TRICARE beneficiaries using providers in the private sector, little or no effect is anticipated at this time. The MHS leadership - comprised of the assistant secretary of defense for Health Affairs, the director of the Defense Health Agency, and the surgeons general of the military departments – are closely monitoring the impact of a government shutdown on the health services provided to our 9.6 million beneficiaries." Please also be aware that during the government shutdown, TRICARE will not be able to process or pay TRICARE travel claims for the TRICARE Prime or the Combat-Related Specialty Care travel benefits. You may still file your travel claim. TRICARE will review claims for eligibility and process them once the government shutdown ends. If you have questions about your benefits, please contact your regional contractor (below) or the appropriate contractor (i.e. pharmacy, dental, etc.). Visit the Contact Us page for a complete list of toll-free numbers.


Same-Sex Spouses are Eligible for TRICARE Benefits

Spouses, including same-sex spouses, of service members (active duty, retired or Guard/Reserve) are eligible for TRICARE. Coverage for same-sex spouses is retroactive to June 26, 2013. For full information on enrolling a spouse in TRICARE, visit the getting married page at For more information on filing claims with your managed care support contractor, visit the claims page at


Army: suicide prevention help available 24/7

WASHINGTON (Army News Service, Sept. 13, 2013) -- Suicide prevention help is available 24 hours a day and that message was emphasized at this year's health fair at the Pentagon. "Soldiers, Army civilians and family members have options," said Sherry Simmons-Coleman, senior program analyst for the Army's Suicide Prevention Program. Those options include talking to a member of their unit, visiting the chaplain or behavior health professional on the installation, or calling the National Suicide Prevention Lifeline, which is available 24-hours a day at 1-800-273- TALK (8255), she said. Simmons-Coleman, who spoke at the Army Suicide Prevention Program health fair, Sept. 12, said the Army wants its members to know that support and counseling are available to help reduce the stresses that put people at risk for suicide. "It's about bouncing back from adversities, tragedies, and any setbacks that life presents to you," she said. "It's knowing that that things will get better, that there is a light at the end of the tunnel." The Army has marked National Suicide Prevention Month, which is September, and National Suicide Prevention Week, which runs Sept. 8-14, with the message that prevention is a 365-day effort. The prevention efforts are part of the Army's Ready and Resilient Campaign that addresses the overall health -- mental, physical and emotional -- of Soldiers, Army civilians and family members to create a stronger, more resilient force.


Same-sex spouses of Soldiers now receiving benefits

WASHINGTON (Sept. 4, 2013) -- Same-sex spouses of service members are eligible to receive identification cards and all associated benefits, effective Sept. 3, 2013, according to a Department of Defense memorandum. For same-sex military couples married before or on June 26, 2013, the effective date of benefits and entitlements is June 26. However, for same-sex couples married after June 26, their effective date of benefits and entitlements is the actual date of marriage. All Army spouses whether in a same-sex or opposite-sex marriage are eligible for benefits. Soldiers are responsible for updating their personnel records with the appropriate spouse information.


VetSuccess Now Serving Veterans at 94 Campuses Nationwide

WASHINGTON – The Department of Veterans Affairs announced today it is expanding the availability of services through the VetSuccess on Campus (VSOC) program to an additional 62 new locations this fall – bringing the number of VSOC schools across the country to 94. “VetSuccess on Campus is an innovative approach to help Veterans in the often difficult transition from military service to academic life,” said Allison A. Hickey, VA’s Under Secretary for Benefits. “Placing experienced VA counselors directly on college campuses strengthens VA’s partnership with institutions of higher learning and creates myriad opportunities to help Veterans succeed.” This expansion triples the number of on-campus VA vocational rehabilitation counselors available to help ease Veterans’ transition to student life and assist them in achieving their educational and career goals through VA’s Post-9/11 GI Bill and other education benefit programs. The counselors maintain close relationships with local VA Vet Centers and VA medical facilities, referring Veterans as needed for counseling or medical services and providing assistance enrolling in and applying for VA medical and nonmedical benefits. Partner schools provide on-campus office space for the VA counselors.


HUD, VA Announce More Funds to Help Homeless Veterans

WASHINGTON, Aug. 21, 2013 - The U.S. Department of Housing and Urban Development and the U.S. Department of Veterans Affairs today announced the second round of HUD-Veterans Affairs Supportive Housing funding to local public housing agencies across the U.S. and Puerto Rico. The $7.8 million in added funding will provide housing and clinical services for 1,120 currently homeless veterans. In May of this year, the two agencies announced $60 million in HUD-VASH vouchers. The supportive housing assistance announced today is provided through the HUD-Veterans Affairs Supportive Housing (HUD-VASH) Program which combines rental assistance from HUD with case management and clinical services provided by VA. Since 2008, a total of 58,140 vouchers have been awarded and 43,371 formerly homeless veterans are currently in homes of their own because of HUD-VASH.


DOD partners to combat brain injury

FORT LAUDERDALE, Fla. (Army News Service, Aug. 16, 2013 -- Experts from the Department of Defense and the Department of Veterans Affairs gathered Aug. 14 at the Military Health System Research Symposium to discuss the future of research on mental health and traumatic brain injury. Discussions turned toward the National Research Action Plan, or NRAP, which is the result of an executive order signed a year ago by President Barack Obama, to improve access to mental health services for veterans, service members, and military families. The plan directs DOD and the VA to work with the U.S. Department of Health and Human Services and the U.S. Department of Education to share resources and complete certain goals. One such goal to complete within the next year is the DOD, Center for Disease Control - Brain Trauma Foundation mild traumatic brain injury, or TBI/concussion classification project to clarify what is known and unknown about mild TBI and the critical gaps that need to be addressed.


NASDVA Joins Fully Developed Claims Community of Practice

WASHINGTON (Aug. 8, 2013) – The Department of Veterans Affairs (VA) today welcomed the National Association of State Directors of Veterans Affairs (NASDVA) to the Fully Developed Claims (FDC) Community of Practice (CoP), which was established in May to speed the processing of Veterans’ disability compensation claims by promoting the early submission of all available evidence needed by VA to reach a disability rating decision. NASDVA joins Veteran Service Organizations, the American Legion and Disabled American Veterans, who are charter members of the community. “We’re thrilled NASDVA is part of the effort to increase the number of Veterans filing fully developed claims so that earned benefits can be delivered faster,” said Under Secretary for Benefits Allison A. Hickey. “State Veterans Affairs offices help many thousands of Veterans across the country each year to get the benefits they deserve, and their support is critical in in meeting our goal of processing all claims within 125 days in 2015.” Claims are considered “fully developed” when Veterans submit all available supporting evidence, such as private treatment records, at the time they first file a formal claim and certify they have no additional evidence to submit. VA can typically complete FDCs in half the time of traditionally filed claims. Last week, VA announced that Veterans filing an FDC may be entitled to up to one year of retroactive disability benefits. The retroactive benefits, which are in effect Aug. 6, 2013, through Aug. 5, 2015, are a result of a comprehensive legislative package passed by Congress and signed into law by President Obama last year.


TRICARE Moves Forward With Prime Service Area Reductions

FALLS CHURCH, Va., Aug. 7, 2013 - The Defense Department will reduce the number of TRICARE Prime service areas in the United States beginning Oct. 1, affecting about 171,000 retirees and their family members. Those beneficiaries, who mostly reside more than 40 miles from a military clinic or hospital, received a letter earlier this year explaining their options. They will receive a second letter later this month. TRICARE Management Activity officials said changing the location of Prime service areas has been planned since 2007 as part of the move to the third-generation of managed care support contracts and will allow them to continue their commitment to making high-quality health care available while supporting DOD efforts to control the rising cost of health care for 9.6 million beneficiaries.


Website Teaches Coping Skills to Military Community

WASHINGTON, Aug. 6, 2013 - As part of the Integrated Mental Health Strategy, the Defense Department's National Center for Telehealth and Technology and the Veterans Affairs Department's mental health informatics section have partnered to develop an interactive online educational and life-coaching program. Moving Forward, at, is designed to teach problem-solving skills to members of the military community, Dr. Robert Ciulla, director of the mobile health program at the National Center for Telehealth and Technology, told American Forces Press Service today. Moving Forward is focused on addressing stress -- specifically, recognizing when a person is stressed, identifying stressors and developing stress management skills. To accomplish this, users navigate through a set of problem-solving exercises, Ciulla said. In addition to testimonials from former service members, the site offers quizzes to evaluate stress levels and games to practice counseling progressions.


VA Reaches Out to Veterans about the Health Care Law

WASHINGTON (Aug. 6, 2013) – The Department of Veterans Affairs has launched an awareness campaign and a new website,, to let Veterans know what the Affordable Care Act means for them and their families. Veterans receiving health care from the Department of Veterans Affairs will see no change in their benefits or out-of-pocket costs when portions of the Affordable Care Act take effect next year. “VA wants all Veterans to receive health care that improves their health and well-being,” said Secretary of Veterans Affairs Eric K. Shinseki. “If you are enrolled in VA health care, you do not need to take any additional steps to meet the health care law coverage standards. If you are not enrolled in VA health care, you can apply at any time.” “VA encourages eligible Veterans who are not enrolled in VA’s health care system to take advantage of the world-class care we provide to the men and women who have served this Nation in uniform,” Shinseki added. Veterans can apply for VA health care at any time by visiting, calling 1-877-222-VETS (8387), or visiting their local VA health care facility. Full details on eligibility are available at