Enhanced Features Available on Overseas Secure Claims Portal

By: TRICARE
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Falls Church, Va, December 17, 2015 - International SOS and WPS Military and Veterans Health, the TOP Claims Processor, have re-launched the secure claims portal for overseas beneficiaries. The enhanced, secure claims portal makes it easier and faster to access TOP claims and other information.

Some of the enhancements include a home page with a new look that is also mobile friendly. The home page now features news, video tutorials, and a frequently asked questions section. There is also an "I Want To" link that provides quick links to the most used content and functions on the website.

Manage your claims quickly and independently with the enhanced claim activity section. You can see the status of all of your claims without doing a search, but if you do search, you can view claim details or an explanation of benefits simply by clicking on the "view details" button. You can also submit your claims via the secure message in-box and receive confirmation, including the new claim number.

The family profile section allows you to:

  • Update your address
  • Add other health insurance
  • Change your password
  • Enroll in direct deposit

These are just a few of the enhancements to the website. Please note that the portal works best on the Internet Explorer (IE) 11 or Google Chrome Web browsers. If you have an earlier version of IE, try a different browser.

For a more comprehensive review of the website and its functionality, watch these short videos explaining how to use each section. For more information about TRICARE Overseas programs, visit the TRICARE website.