Resource Locator - Puerto Rico

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Fort Buchanan
Puerto Rico National Guard
U.S. Army Reserve 

 

Fort Buchanan
http://www.buchanan.army.mil/
Information: 787-707-4636
DSN: 740-xxxx
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DEERS / ID Card / CAC Office
Address: Ft Buchanan, Welcome Center, Bldg 152, Chrisman Rd, Rm 9
Phone: 787-707-3938
Fax: 787-707-3497
Online Appointment Scheduler
Website: https://www.dmdc.osd.mil/rsl/appj/site?siteId=103631

Finance / Defense Military Pay Office
Address: Bldg #399, Chrisman Rd, Suite 100
Phone: 787-707- 2623 / 2213 / 2691 / 3071
Website: http://www.buchanan.army.mil/sites/newcomers/finance.html

DFAS
Phone: 888-332-7411 select option
Self Service - (including requests for tax forms) Option #1
Affordable Care Act - Option #2
My Pay - Option #3
Military Retired and Annuitant Pay - Option #4, then option #1
Military Pay - Option #4, then option #2
Travel Pay - Option #4, then option #3
Garnishments - Option #5
Out of Service Debt - Option #6
Website: http://www.dfas.mil/  

Retired Military & Annuitants
Phone: 800-321-1080
Website: https://www.dfas.mil/retiredmilitary.html

Legal
Address: 390 Crane Loop St
Legal Assistance: 787-707-5138 / 5147
Claims: 787-707-5199
Translation Services: 787-707-5146
Criminal Law Division:  787-707-5135
Civil / Admin Division:  787-707-5163  
Email: usarmy.buchanan.imcom-atlantic.list.ilo@mail.mil
usarmy.buchanan.imcom-atlantic.list.ilo-claims
Website: http://www.buchanan.army.mil/ilo/home.html  

Medical and Dental

Medical

Military Treatment Facility (MTF) - https://tricare.mil/mtf
Rodriguez Army Health Clinic
Address: 21 Chrisman Rd, Bldg # 21
Phone: 787-707-4392 Appointments 787-707-4393
Website: http://rodriguez.amedd.army.mil/SitePages/Home.aspx
https://tricare.mil/mtf/view.aspx?id=268

Tricare Service Center
Phone: +1-215-942-8393 / 1-877-451-8659
Website: http://www.tricare-overseas.com/

http://www.tricare-overseas.com/contact-us/latin-america-and-canada/country?tricareregion=latam&country=puerto-rico 

http://www.tricare-overseas.com/ContactUs/ContactLATAM.html 

Tricare Beneficiary Counseling and Assistance Coordinator (BCAC)
Address: at Rodriguez Army Health Clinic
Phone: 787-707-4053 / 2028
Fax: 787-707-2280
Email: usarmy.buchanan.medcom-rahc.mesg.bcac-dcao-mailbox-users@mail.mil
Tricare BCAC Directory: https://tricare.mil/bcacdcao/

Dental

Tricare Dental Program
Phone: 1-855-638-8372
Website: http://www.tricare.mil/Dental.aspx
http://www.tricare.mil/CoveredServices/Dental/TDP.aspx
https://employeedental.metlife.com/dental/public/EmpEntry.do

https://www.metdental.com/prov/execute/home
 

Army Community Service
Address: Bldg #390, Crane Loop St, Suite 101
Phone: 787-707-3804
Website:  https://buchanan.armymwr.com/us/buchanan/programs/acs-stacks

Child and Youth Services
Address:  Bldg #1301-F, Depot Rd
Phone: 787-707-3569
Website:  https://buchanan.armymwr.com/us/buchanan/programs/cys-services-stacks

Parent Central and Outreach Services
Address: Bldg #1301-G
Phone: 787-707-3434 / 3787
Fax: 787-707-3471 
Website:  https://buchanan.armymwr.com/us/buchanan/programs/parent-outreach-services

Child Development Center
Address: Bldg #1000, Flamboyan St, Coconut Grove
Phone: 787-707-3769 / 3541
Fax: 787-707-3280

School Support Services  (School Liaison Officer)
Address: Bldg #1301-G, Depot Rd
Phone: 787-707-3434
Website: https://buchanan.armymwr.com/us/buchanan/programs/school-support-services 

School Age Services
Address: Bldg # 1000, Flamboyan St, Coconut Grove
Phone: 787-707-3468 / 3769
Website:  https://buchanan.armymwr.com/us/buchanan/programs/cys-services-stacks

SKIES Unlimited
Address: Bldg #1301-G. Depot Rd
Phone: 787-707-3434
Website:  https://buchanan.armymwr.com/us/buchanan/programs/cys-services-stacks

Youth Centers

Middle School /Teen Center Program
Address: Bldg #148, Bayley Rd
Phone: 787-707-3826 / 3713 / 3783 / 3824
Website:  https://buchanan.armymwr.com/us/buchanan/programs/youth-centers

Youth Sports and Fitness
Address: Bldg #1301-F, Depot Rd
Phone: 787-707-3466
Website:  https://buchanan.armymwr.com/us/buchanan/programs/cys-service-sports-and-fitness 

Army Emergency Relief
Address: Bldg #390, Crane Loop St, Suite101
Phone: 787-707-3310 / 3682
Website:  https://buchanan.armymwr.com/us/buchanan/programs/acs-stacks

AER Headquarters
Address:  2530 Crystal Drive, Suite 13161, 13th Fl, Arlington, VA 22202
Phone: 866-878-6378
DSN: 329-2768
Fax: 888-965-2462
Email:  https://www.aerhq.org/Contact-Us 
Website: http://www.aerhq.org/   
https://www.aerhq.org/Office-Locator

Army Education Center
Address: 514 S Terminal Rd
Phone: 787-707-4354 / 4352 / 2409
Fax: 787-707-4353
Website: http://www.buchanan.army.mil/dhr/edcenter.html
https://www.goarmyed.com/public/facility_pages/Fort_Buchanan_Education_Center/default.asp

Better Opportunities for Single Soldiers (BOSS)
Address:  Bldg #660
Phone: 787-707-5105 
Website:  https://buchanan.armymwr.com/us/buchanan/programs/boss 

Employment Readiness Program
Address: Bldg 390, Crane Loop St, Suite 101
Phone: 787-707-3365
Website:  https://buchanan.armymwr.com/us/buchanan/programs/acs-stacks 

Exceptional Family Member Program
Address: Bldg 390, Crane Loop St, Suite 101
Phone: 787-707-3295
Website:  https://buchanan.armymwr.com/us/buchanan/programs/acs-stacks 

Family Advocacy Program
Address: Bldg #390, Crane Loop St, Suite 101
Phone: 787-707-3709 / 3698
Website:  https://buchanan.armymwr.com/us/buchanan/programs/acs-stacks 

Financial Readiness/Consumer Advocacy Program
Address: Bldg 390, Crane Loop St, Suite 101
Phone: 787-707-3310
Website:  https://buchanan.armymwr.com/us/buchanan/programs/acs-stacks 

Housing
Address: Bldg #34, South Gate Rd
Phone: 787-707-3256 / 3367
DSN: 740-3256 / 3367
Website: http://www.buchanan.army.mil/sites/newcomers/housing.html
http://www.buchanan.army.mil/dpw/home.html

Relocation Readiness
Address: Bldg 390, Crane Loop St, Suite 101
Phone: 787-707-3682
Website:  https://buchanan.armymwr.com/us/buchanan/programs/acs-stacks 

Mobilization and Deployment Readiness
Address: Bldg #390, Crane Loop St, Suite 101
Phone: 787-707-3290
Website:  https://buchanan.armymwr.com/us/buchanan/programs/acs-stacks 

Morale, Welfare and Recreation
Address: Bldg #390 Crane Loop, Suite 100
Phone: 787-707-3135
Website: https://buchanan.armymwr.com/us/buchanan
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Leisure Travel Services
Address: Bldg 168 (Bowling Center)
Phone: 787-707-4343
Website: https://buchanan.armymwr.com/us/buchanan/programs/travel-lodging 

Outdoor Recreation
Address:  Bldg #136
Phone:  787-707-3734
Website:  https://buchanan.armymwr.com/us/buchanan/programs/outdoor-recreation  

Religious Support
Address: Post Chapel; Bldg #183 / Annex; Bldg #292 / Office; Bldg #227
Phone: 787-707-3405 / 3904 / 4008
Website: http://www.buchanan.army.mil/rso/home.html 

Retirement Services Office
Address: 218 Brook St, Bldg 1300
Phone: 787-707-2061 / 3546
Fax: 787-707-3497
Email: Miguel.a.apontecepeda.civ@mail.mil / Rafael.e.contreras.civ@mail.mil 

Sexual Harassment / Assault and Response
24/7 Hotline: 787-406-4222
Address: Bldg #390, Suite 101, Crane Loop St
Phone: 787-707-3481 / 3518
Website: http://www.buchanan.army.mil/sharp/sharp.html
https://buchanan.armymwr.com/us/buchanan/programs/sharp-sexual-harassmentassault-response-and-prevention-program

Survivor Outreach Services Program
Address: Bldg 1144, Ausubo St
Phone: 787-707-3692
Website: http://www.buchanan.army.mil/outreach/home.html
https://buchanan.armymwr.com/us/buchanan/programs/acs-stacks

Transition Services
Address: 514 S Terminal Rd
Phone: 787-707-3546
Email:  Rafael.e.contreras.civ@mail.mil 

Veterinary Clinic
Address: Bldg #676
Phone: 787-707-2038
Website: http://www.buchanan.army.mil/vet/home.html 

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Puerto Rico National Guard
https://www.pr.ngb.army.mil/
Information: 787-289-1400
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DEERS / ID Card / CAC Office
AG HQ Puerto Rico
Address: Readiness Center, Bldg 545 Columbus St
Phone: 787-289-1639 / 1690 
Online Appointment Scheduler
Website: https://www.dmdc.osd.mil/rsl/appj/site?siteId=105306 

Ft Allen
Address: Rd 149, Juana Diaz
Phone: 787-289-1400 ext 8081 
Website: https://www.dmdc.osd.mil/rsl/appj/site?siteId=107718 

Puerto Rico National Guard Education
Address: Bldg 545 Columbus St, Fort Buchanan
Phone: 787-289-1400 ext 1635 / 1693
Website: https://www.goarmyed.com/public/facility_pages/NG_Puerto_Rico_Education_Services_Office/default.asp

PRARNG Retirement Office
Address: 100 Calle General Esteves, San Juan
Phone: 787-289-1400 ext 1137
Email: rafael.ortega.mil@mail.mil

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U.S. Army Reserve
Units in Puerto Rico

DEERS / ID Card / CAC Office
Website: https://www.dmdc.osd.mil/rsl/appj/site?execution=e1s1

Retirement Services Officer
81st Regional Support Command
(States: AL, FL, GA, KY, LA, MS, NC, SC, TN, Puerto Rico and U.S. Virgin Islands)
Address: 81 Wildcat Way, Fort Jackson, SC, 29207
Phone: CPT Latoya Kearns 803-751-9864 / MSG Anika Floore 803-751-9698
DSN: 734-9864 / 9698
Fax: 803-751-3152
Email: Latoya.d.kearns.mil@mail.mil
anika.n.floore.mil@mail.mil
Website: http://soldierforlife.army.mil/retirement/reservecomponent.html

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For additional resource information please see the Puerto Rico fact sheet.

Information on other military installations can be found at the Military Homefront Installations and Directories of Services Lookup and the National Guard Bureau Joint Service Support Local Community Resource Finder.

Additional Housing information is available at Army Housing Online User Services.

Click here for additional Survivor Outreach Services offices in Puerto Rico.

Document Review Date: 5 April 2017